cant get ip address for router

manatwork · 04-08-2009, 06:06 AM

I currently reset my d-link di-624 router network cant find ip address. I dont have my set-up disk to reinstall. need help. Thanks

**johnwill** · 04-08-2009, 05:24 PM

No setup software necessary to configure broadband routers, you can do it all with the web based setup in the router.

Reset the router to factory defaults by holding the reset button down for 15 seconds with power on. The following procedure should get you a connection with any broadband modem that is configured to use DHCP for the router connection, such as cable modems, and many DSL modems. If you require PPPoE configuration for the DSL modem, that will have to be configured to match the ISP requirements.

Turn off everything, the modem, router, computer.
Connect the modem to the router's WAN/Internet port.
Connect the computer to one of the router's LAN/Network ports.
Turn on the modem, wait for a steady connect light.
Turn on the router, wait for two minutes.
Boot the computer.

When the computer is completely booted, let's see this.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous command output!

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

IPCONFIG /ALL

PING <computer_IP_address>

PING <default_gateway_address>

PING <dns_servers>

PING 206.190.60.37

PING yahoo.com

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above.

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

**Jason09** · 04-10-2009, 04:49 PM

The default gateway address from ipconfig/all is the IP addreses for the router.

_McGoo_ · 04-12-2009, 02:04 AM

Quote:

Originally Posted by manatwork

I currently reset my d-link di-624 router network cant find ip address. I dont have my set-up disk to reinstall. need help. Thanks

Which IP address cant you find? The router's public IP? Or your local netowrk's side?

04-08-2009, 06:06 AM	#1 (permalink)
manatwork Registered User Join Date: Apr 2009 Posts: 1 OS: windows xp	cant get ip address for router I currently reset my d-link di-624 router network cant find ip address. I dont have my set-up disk to reinstall. need help. Thanks

04-08-2009, 05:24 PM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,679 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: cant get ip address for router No setup software necessary to configure broadband routers, you can do it all with the web based setup in the router. Reset the router to factory defaults by holding the reset button down for 15 seconds with power on. The following procedure should get you a connection with any broadband modem that is configured to use DHCP for the router connection, such as cable modems, and many DSL modems. If you require PPPoE configuration for the DSL modem, that will have to be configured to match the ISP requirements. Turn off everything, the modem, router, computer. Connect the modem to the router's WAN/Internet port. Connect the computer to one of the router's LAN/Network ports. Turn on the modem, wait for a steady connect light. Turn on the router, wait for two minutes. Boot the computer. When the computer is completely booted, let's see this. Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt: NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous command output! In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key: IPCONFIG /ALL PING <computer_IP_address> PING <default_gateway_address> PING <dns_servers> PING 206.190.60.37 PING yahoo.com Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard. Paste the results in a message here. <computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above. <default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above. <dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above. If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

04-10-2009, 04:49 PM	#3 (permalink)
Jason09 Moderator, Games Team Join Date: Jan 2009 Location: Near Washington, D.C. Posts: 2,344 OS: Windows XP Home Edition Service Pack 3 My System	Re: cant get ip address for router The default gateway address from ipconfig/all is the IP addreses for the router. __________________ Gaming troubleshooting steps. Real peace cannot be found in what happens in Washington, D.C. Only God can give true peace to people.