Is this a Network Device Problem?

[mkad]

I have recently lost the connection to Internet ( cable) with Dell Dimension 4700 desktop although am connecting wirelessly with my laptop to it with a Belkin router. I'm not tech savvy, but have been trying to resolve this by educating myself on how this works. I see in Device Manager 2 alerts under network adapters.
The first is next to Intel PRO/100 VE Network Connection. (But there is an identical listing above that one that has no alert )

The second is below the first and is WAN Miniport (IP)-

Is this a driver problem? I read that a solution is to delete the devices with the alerts and then restart. I haven't done so- afraid to delete what I don't understand. Can someone advise? Thanks.

(Everything in the system tray except for the time/date and an icon for the printer is no longer there)

[johnwill]

Let's see a screen shot of Device Manager with Network adapters and Other Devices expanded.

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to TSG, open the full reply window and use the Manage Attachments button to upload it here.



Let's also see this with the cable connected to the router.


Try these simple tests.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous command output!

IPCONFIG /ALL

PING <computer_IP_address>

PING <default_gateway_address>

PING <dns_servers>

PING 206.190.60.37

PING yahoo.com

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above.

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[mkad]

Thanks for replying. Here are the attachments.

[johnwill]

Try uninstalling ALL the stuff that appears under Network adapters, then rebooting and installing the network adapter software again.

For the IPCONFIG, please follow the instructions EXACTLY, and be mindful of your typing. You omitted the space in the command, so all we got was an error. You also need to read and EXACTLY follow the instructions for the PING commands that follow.