This device cannot start. (Code 10)

evanmaclean · 04-02-2009, 10:39 PM

I recently bought a new desktop computer with a 108Mb/s wireless card which is pretty sweet but I only have a router that supports 54Mb/s. Because I want to have the higher speed, I'd prefer to connect to the internet using and ethernet cable.
My new wireless card does not have a port for the cable but there is another port on my Realtek RTL8168/8111 Family PCI Gigabit Ethernet NIC (NDIS 6.0) card. I have plug the cable from the router into the port and the modem is recognizing the connection. However, my computer does not recognize it and I cannot connect through it.
When I check the card's status in the device manager I get this error "This device cannot start. (Code 10)". At first I just thought I just need to update the driver so I did with the newest driver available but apparently I already have it installed.
At this point I'm not too sure what I have to do to get this card working properly. I am using Vista with Service Pack 1. My router is a Netcomm NB5plus4W. Does anyone have any ideas?

**johnwill** · 04-05-2009, 08:50 AM

Is this a network adapter that's internal to the motherboard? If so, you need to download and install the drivers from the board manufacturer.

Hold the Windows key and press R, then type devmgmt.msc

Please respond to all the following steps.

Under Network adapters, please tell me all the devices listed.
Are there any devices under Network adapters that have a red x displayed?
Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?

evanmaclean · 04-06-2009, 05:05 AM

I think it is internal.

1. - Realtek RTL8168/8111 Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
- TP-LINK 11b/g Wireless Adapter
2. There aren't any red X's in the device manager at all.
3. There are 2 !'s in the following places
- Network adapters
- Realtek RTL8168/8111 Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
- Other devices
- SM Bus Controller

Thanks for your help John

**johnwill** · 04-07-2009, 01:30 PM

I think you need to download and install the drivers for your motherboard chipset and network adapters from the manufacturer's support site.

4everdesign · 09-01-2009, 10:54 AM

One solution is posted here:

http://answers.yahoo.com/question/index?qid=20090320174222AAaV1Or

This worked for me (and highlighted a few other out of date drivers)

04-02-2009, 10:39 PM	#1 (permalink)
evanmaclean Registered User Join Date: Apr 2009 Posts: 2 OS: Vista service pack 1	This device cannot start. (Code 10) I recently bought a new desktop computer with a 108Mb/s wireless card which is pretty sweet but I only have a router that supports 54Mb/s. Because I want to have the higher speed, I'd prefer to connect to the internet using and ethernet cable. My new wireless card does not have a port for the cable but there is another port on my Realtek RTL8168/8111 Family PCI Gigabit Ethernet NIC (NDIS 6.0) card. I have plug the cable from the router into the port and the modem is recognizing the connection. However, my computer does not recognize it and I cannot connect through it. When I check the card's status in the device manager I get this error "This device cannot start. (Code 10)". At first I just thought I just need to update the driver so I did with the newest driver available but apparently I already have it installed. At this point I'm not too sure what I have to do to get this card working properly. I am using Vista with Service Pack 1. My router is a Netcomm NB5plus4W. Does anyone have any ideas? Last edited by evanmaclean; 04-02-2009 at 10:40 PM.

04-05-2009, 08:50 AM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,720 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: This device cannot start. (Code 10) Is this a network adapter that's internal to the motherboard? If so, you need to download and install the drivers from the board manufacturer. Hold the Windows key and press R, then type devmgmt.msc Please respond to all the following steps. Under Network adapters, please tell me all the devices listed. Are there any devices under Network adapters that have a red x displayed? Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed? __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

04-06-2009, 05:05 AM	#3 (permalink)
evanmaclean Registered User Join Date: Apr 2009 Posts: 2 OS: Vista service pack 1	Re: This device cannot start. (Code 10) I think it is internal. 1. - Realtek RTL8168/8111 Family PCI-E Gigabit Ethernet NIC (NDIS 6.0) - TP-LINK 11b/g Wireless Adapter 2. There aren't any red X's in the device manager at all. 3. There are 2 !'s in the following places - Network adapters - Realtek RTL8168/8111 Family PCI-E Gigabit Ethernet NIC (NDIS 6.0) - Other devices - SM Bus Controller Thanks for your help John

04-07-2009, 01:30 PM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,720 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: This device cannot start. (Code 10) I think you need to download and install the drivers for your motherboard chipset and network adapters from the manufacturer's support site. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

09-01-2009, 10:54 AM	#5 (permalink)
4everdesign Registered User Join Date: Sep 2009 Posts: 1 OS: vista	Re: This device cannot start. (Code 10) One solution is posted here: http://answers.yahoo.com/question/index?qid=20090320174222AAaV1Or This worked for me (and highlighted a few other out of date drivers)