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#1 (permalink) |
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Registered User
Join Date: Nov 2008
Posts: 4
OS: Vista Service Pack 2
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Amilo Li 1718 Wireless Problem
Hello,
I bought an Amilo Li 1718 laptop a while ago. I have been using an ethernet cable to connect to the internet (which is what I am doing right now), however I have now also upgraded my router which should enable wireless access. My operating system is Windows. I understand that this laptop has a built-in wireless adapter (Atheros AR5007EG Wireless Network Adapter according to Device Manager). This adapter is said to be functioning perfectly, yet I haven't had any joy from it yet. I have located the switch on the laptop that should enable it, yet that doesn't seem to do anything. I have also downloaded the latest drivers for this particular adapter too but still nothing happens when I attempt to switch wireless on. Having looked at some other threads, I have attached an IPCONFIG/ALL report. Other potentially useful information: ISP: Orange Broadband (UK) Router: Netgear ProSafe 802.11g Wireless Firewall/Print Server (FWG114P) Cable: Wired and Wireless Wireless Encryption: WEP Windows Version: Vista, Service Pack 2 Internet Browser: Internet Explorer, but I can also use Mozilla Firefox. Could anyone help me as I am no computer expert ![]() Stu Microsoft Windows [Version 6.0.6000] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\>ipconfig/all Windows IP Configuration Host Name . . . . . . . . . . . . : Stu-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter Physical Address. . . . . . . . . : 00-C0-A8-F0-72-13 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::5dd3:5918:b1ab:ce6c%9(Preferred) Autoconfiguration IPv4 Address. . : 169.254.206.108(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . : DHCPv6 IAID . . . . . . . . . . . : 218153128 DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1 fec0:0:0:ffff::2%1 fec0:0:0:ffff::3%1 NetBIOS over Tcpip. . . . . . . . : Enabled Ethernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC Physical Address. . . . . . . . . : 00-16-D3-65-AA-D3 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 6: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.{61B68429-4974-4D92-843D-CBC0C5E84 549} Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Default Gateway . . . . . . . . . : NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Local Area Connection* 7: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.{4F9EF062-AA23-44A9-A52E-FB204D794 BFC} Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 9: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::5efe:169.254.206.108%21(Preferred) Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1 fec0:0:0:ffff::2%1 fec0:0:0:ffff::3%1 NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Local Area Connection* 10: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 02-00-54-55-4E-01 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes |
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#2 (permalink) |
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Manager, Networking Forums
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 41,857
OS: Windows 7, XP-Pro, Vista, Linux
Blog Entries: 1
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Re: Amilo Li 1718 Wireless Problem
Disable all encryption and MAC filtering and see if you can connect. Also, verify that you can connect using a wired connection. Finally, here are some fixes for Vista and some network equipment.
Changes that may help to increase the compatibility of Vista with older networking devices: Disable the IP Helper service: 1. Hold the Windows key and type R, enter "services.msc" (without the quotes) and press Enter 2. Scroll down to the IP Helper service, right click on it and select Properties 3. In the dropdown box that says "Automatic" or "Manual", set it to Disabled and then click on "Apply" 4. Then click on "Stop" to stop the service from running in the current session 5. Click OK to exit the dialog Disable IPv6: 1. Hold the Windows key and type R, enter "ncpa.cpl" (without the quotes) and press Enter 2. Right click on each network connection and select "Properties" 3. Remove the checkmark from the box next to "Internet Protocol Version 6 (TCP/IPv6) 4. Click OK to exit the dialog NOTE: You should do this for each network connection. Disable the DHCP Broadcast Flag: Link: http://support.microsoft.com/default.aspx/kb/928233
NOTE2: (GUID) is a mnemonic for the individual subkeys, the actual text "GUID" does not appaer. The only program I'm aware of that currently relies on IPv6 is the new Windows Meeting Space. The first 2 changes will cause that program not to work - but will leave all of your normal (IPv4) connections unaffected. If it causes problems that you can't overcome, simply revert back to the original settings.
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#3 (permalink) |
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Registered User
Join Date: Nov 2008
Posts: 4
OS: Vista Service Pack 2
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Re: Amilo Li 1718 Wireless Problem
Hello Johnwill,
Thankyou for your time and help. I have followed you advice and disabled the WEP encryption and MAC filtering, as well as the IP Helper Service, IPv6, and the DHCP Broadcast Flag. I have attempted to connect with the wireless adapter both after these instructions as well as restarting my computer before attempting to connect. However, I still cannot obtain a connection. As before, device manager says that the adapter is functioning properly, yet it doesn't seem to recognise any wireless connection. I ran the Windows Diagnostic tool and that says that Wireless Capability is turned off and that I need to press the switch to activate it. I have tried that but nothing seems to happen. Do you have any other ideas? Once again, thankyou for your help, Stu |
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#4 (permalink) |
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Manager, Networking Forums
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 41,857
OS: Windows 7, XP-Pro, Vista, Linux
Blog Entries: 1
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Re: Amilo Li 1718 Wireless Problem
The fact that the machine thinks the wireless adapter is turned off is probably the issue. There is usually a small slide switch on the side or a function key sequence to enable the wireless capability, have you tried those?
__________________
If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience |
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#5 (permalink) |
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Registered User
Join Date: Nov 2008
Posts: 4
OS: Vista Service Pack 2
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Re: Amilo Li 1718 Wireless Problem
Johnwill,
I have already located the Easy Launch key situated above the keyboard but below the monitor on the computer. When I press that, nothing tends to happen. Even the Wireless LAN indicator on the front, which should light up when the LAN module is switched on, remains off. I have searched through the product's manual (a copy is available online at: http://support.fujitsu-siemens.com/C...t/Manuals.html). There is no other word in the product manual of a function key sequence (I don't see one either) or any other button on the computer that will enable the wireless. However, I have noticed a sentence on page 32 of the manual: "Check whether the wireless LAN module is activated/deactivated in the installed wireless LAN software". Unfortunately, it doesn't tell you how to check it, but Windows Device Manager says that the adapter is there and working fine. Strange! Once again, thankyou for your help, Stu |
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#6 (permalink) |
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Manager, Networking Forums
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 41,857
OS: Windows 7, XP-Pro, Vista, Linux
Blog Entries: 1
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Re: Amilo Li 1718 Wireless Problem
If the adapter is enabled, it may be defective. Can you connect to any wireless networks with it?
__________________
If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience |
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#8 (permalink) |
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Manager, Networking Forums
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 41,857
OS: Windows 7, XP-Pro, Vista, Linux
Blog Entries: 1
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Re: Amilo Li 1718 Wireless Problem
I'm guessing that the hardware is broken.
__________________
If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience |
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#10 (permalink) | |
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Registered User
Join Date: Dec 2008
Posts: 1
OS: Win XP
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Re: Amilo Li 1718 Wireless Problem
Quote:
I am dealing with exactly the same problem on my Amilo Li1718 as described above. Unable to activate wireless module by pressing the quicklaunch button. Do you have any suggestion? Thanks in advance antares145 |
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#11 (permalink) |
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Manager, Networking Forums
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 41,857
OS: Windows 7, XP-Pro, Vista, Linux
Blog Entries: 1
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Re: Amilo Li 1718 Wireless Problem
Some machines come with a manager for the network hardware that may control the state of the adapter. Make sure you've loaded all the drivers/utilities that came with the machine.
__________________
If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience |
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#12 (permalink) |
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Registered User
Join Date: Dec 2008
Posts: 1
OS: vista
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Re: Amilo Li 1718 Wireless Problem
I also had this problem and I've resolved it just few minutes ago. Actually the solution is very easy. The problem is caused only by the quick launch switch and not by hardware. All you have to do is install program FSC Launch Manager and everything starts working. You can download the program from this link: http://support.fujitsu-siemens.com/D...D-9A7745577D8A I hope I could help anybody :)
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#13 (permalink) |
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Registered User
Join Date: Aug 2009
Posts: 3
OS: windows xp service pack 3
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Re: Amilo Li 1718 Wireless Problem
Thankyou so much calendargirl for your post, I put windows 7 onto my other laptop today and it worked a treat, no driver problems no issues whatsoever apart from my wifi not working.
It didn't matter how many times i pressed the button or how hard, the led light refused to come on, so I went googling and came across your post. I've actually registered today just so that I could thank you and confirm that the download in your post worked a treat :) |
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#14 (permalink) | |
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Registered User
Join Date: Sep 2009
Posts: 1
OS: XP
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Re: Amilo Li 1718 Wireless Problem
Quote:
I've had this problem for over two years now, and my every effort to try and fix it has been in vain! I've installed counless drivers and tried as good as every other possible solution, but nothing has worked! Not until today, the day you came along (ok, you posted this a year ago but you get the point) and fixed it! I am forever in your debt! Will you marry me? Doesn't matter if you're a boy or a girl, I just love you no matter what! ![]() Thank you so much for helping me, You da man!
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#15 (permalink) |
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Registered User
Join Date: Sep 2009
Posts: 1
OS: win2k, WinXp SP3, win2K3 and Vista
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Re: Amilo Li 1718 Wireless Problem
Hi calendargirl288,
I had the same problem, same story, same research ... with the Wifi Activation button until I read your precious message! Thanks you very much, I don't forget your help ! ;-{) ![]() mbm Last edited by mbm071; 09-20-2009 at 12:43 AM. |
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#16 (permalink) | |
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Registered User
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Re: Amilo Li 1718 Wireless Problem
Quote:
Just join the hordes before me thanks for the little proglet. works a treat, Edie will be pleased. I'm happy too, I can have my ethernet wire back!!!
__________________
John "Hammie" Hamlin tux.isa-geek.org |
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