Can't secure my D-Link 624 wireless router

5437632 · 10-18-2008, 11:21 PM

Thanks for reading. I'm sure that securing a router is usually easy, but it was installed by someone who is no longer accessible to us, and who has passworded it under her own email address. Here's the full story, copied from my Profile page:

My son's ex-girlfriend is tech savvy, and helped us set up our D-Link wireless router (hosted by my pc) about 2 years ago. They have since had an acrimonious breakup, and she has taken us off her Christmas card list. My wife just bought a new laptop, and while it was searching for a wireless connection, it found ours; except now it's insecure, and it wasn't when Ex first installed it. I wanted to fix that, but now I find that it is passworded under her email address, and I can't repair my own frickin' insecure router connection!

That's why I have joined these forums. I'm grateful for any advice you can offer. It's a D-Link 624, and complete pc specs are in my profile. Thanks in advance.

**Lead3** · 10-19-2008, 10:59 AM

HI,
Welcome to TSF.
You can reset the router to factory settings (this also resets the user name to "admin" (no quotes) and password to blank) by pressing the reset button with a paperclip for 10 secs.
You can down load a manual from the D-link site below.

http://support.dlink.com/products/revision.asp

5437632 · 10-19-2008, 03:20 PM

Thank you, Lead3, not just prompt but 100% helpful. I appreciate it.

**Lead3** · 10-19-2008, 03:24 PM

You are welcome.
Paul

10-18-2008, 11:21 PM	#1 (permalink)
5437632 Registered User Join Date: Oct 2008 Location: BC Canada Posts: 2 OS: Win XP Home, SP 2	Can't secure my D-Link 624 wireless router Thanks for reading. I'm sure that securing a router is usually easy, but it was installed by someone who is no longer accessible to us, and who has passworded it under her own email address. Here's the full story, copied from my Profile page: My son's ex-girlfriend is tech savvy, and helped us set up our D-Link wireless router (hosted by my pc) about 2 years ago. They have since had an acrimonious breakup, and she has taken us off her Christmas card list. My wife just bought a new laptop, and while it was searching for a wireless connection, it found ours; except now it's insecure, and it wasn't when Ex first installed it. I wanted to fix that, but now I find that it is passworded under her email address, and I can't repair my own frickin' insecure router connection! That's why I have joined these forums. I'm grateful for any advice you can offer. It's a D-Link 624, and complete pc specs are in my profile. Thanks in advance.

10-19-2008, 10:59 AM	#2 (permalink)
Lead3 Mentor Hardware Team Join Date: Jun 2006 Location: Florida, USA Posts: 1,378 OS: 98SE,2000,XP SP3,VISTA SP2 x64 & x86, Windows 7 x64 & x86 My System	Re: Can't secure my D-Link 624 wireless router HI, Welcome to TSF. You can reset the router to factory settings (this also resets the user name to "admin" (no quotes) and password to blank) by pressing the reset button with a paperclip for 10 secs. You can down load a manual from the D-link site below. http://support.dlink.com/products/revision.asp __________________

10-19-2008, 03:20 PM	#3 (permalink)
5437632 Registered User Join Date: Oct 2008 Location: BC Canada Posts: 2 OS: Win XP Home, SP 2	Re: Can't secure my D-Link 624 wireless router Thank you, Lead3, not just prompt but 100% helpful. I appreciate it.

10-19-2008, 03:24 PM	#4 (permalink)
Lead3 Mentor Hardware Team Join Date: Jun 2006 Location: Florida, USA Posts: 1,378 OS: 98SE,2000,XP SP3,VISTA SP2 x64 & x86, Windows 7 x64 & x86 My System	Re: Can't secure my D-Link 624 wireless router You are welcome. Paul __________________