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Old 10-09-2008, 11:47 AM   #1 (permalink)
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Wireless cutting out HP

Hey I have an HP computer and it gets the signal at first but as im using it for like half an hour to an hour it cuts out and when i try to reconnect it can not find the siginal. So i restart my computer and if works fine again, untill 30min when it cuts out.

I dont know if its vista or if its my wireless card because it does this for every signal. so how can i fix this problem i have no idea where to start and im not that good with computers

thanks in advance
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Old 10-09-2008, 01:08 PM   #2 (permalink)
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Re: Wireless cutting out HP

Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.


  • If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
  • For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
  • Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
  • If there are other computers on the same network, are they experiencing the same issue, or do they function normally?




On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL


Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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Old 10-10-2008, 11:57 PM   #3 (permalink)
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Re: Wireless cutting out HP

Hey sorry I have not given the information before im a noob at this stuff but here is it

my ISP is unknown because im in university and it is the campus wireless
do not know the status of the modem
do not know the router (sorry)
it is wireless (but I use cisco clean access which is bull cause mac and linux dont need it but anyway)
I have the 32 bit latest version of vista and i use firefox

and it loses connection by saying that the connection is limited even though the siginal strength is excellent

it will not let me reconnect it just says that it can not reconnect and it will not repair for some reason

thanks for the help in advance, and the wired connection workes flawless if i do somehow connect it to a wired outlet but yeah i downloaded ubuntu to see if it is the card or vista but i cant figure out how to get wireless on ubuntu lol but the wired does work on ubuntu.

i dunno its weird but thanks for all the help in advance

oh and it does this for every wireless spot so its not the modem or signal its just the computers card or vista. And it usually happens when im am downloading off bittorrent

thanks again

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Philip Cox>ping 206.190.60.37

Pinging 206.190.60.37 with 32 bytes of data:
Request timed out.
Reply from 192.168.1.103: Destination host unreachable.
Request timed out.
Request timed out.

Ping statistics for 206.190.60.37:
Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),

C:\Users\Philip Cox>ping yahoo.com
Ping request could not find host yahoo.com. Please check the name and try again.


C:\Users\Philip Cox>nbtstat -n

Bluetooth Network Connection:
Node IpAddress: [0.0.0.0] Scope Id: []

No names in cache

Local Area Connection:
Node IpAddress: [0.0.0.0] Scope Id: []

No names in cache

Wireless Network Connection:
Node IpAddress: [192.168.1.103] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
PHILIP-COMPUTER<00> UNIQUE Registered
WORKGROUP <00> GROUP Registered
WORKGROUP <1E> GROUP Registered
PHILIP-COMPUTER<20> UNIQUE Registered
WORKGROUP <1D> UNIQUE Registered
..__MSBROWSE__.<01> GROUP Registered

C:\Users\Philip Cox>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Philip-Computer
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 00-21-86-39-CA-EE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 4321AG 802.11a/b/g/draft-n Wi-Fi
Adapter
Physical Address. . . . . . . . . : 00-21-00-35-41-A9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a8a0:97f6:795a:491b%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.103(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : October-10-08 3:08:58 AM
Lease Expires . . . . . . . . . . : October-11-08 3:08:56 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 24.226.1.93
24.226.10.193
24.226.10.194
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : uoguelph.ca
Description . . . . . . . . . . . : Realtek RTL8102E Family PCI-E Fast Ethern
et NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-1E-68-8F-C9-89
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{FF09DCAF-50F9-40A4-94BE-8EE89A6A2
CE3}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.uoguelph.ca
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:1cf0:2102:e772:84aa(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::1cf0:2102:e772:84aa%14(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Philip Cox>
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