referbished laptop wireless conn

[LP Knownothing]

I cannot connect to my home wireless network. as I type ipconfig in the cmd.exe window, I get the following "An internal error occurred: A device attached to the system is not functioning. Please contact Microsoft Product support services for further help.
Additional information: Unknown media status code."

[matt261102]

Would appear that Windows is not detecting any wireless adapter. Go to device manager and look for network adapters. Are there any devices listed?

[johnwill]

Hold the Windows key and press R, then type devmgmt.msc

Please respond to all the following steps.

1. Under Network adapters, please tell me all the devices listed.
2. Are there any devices under Network adapters that have a red x displayed?
3. Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?

Let's see this as well.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[LP Knownothing]

Under Network adapters, please tell me all the devices listed.
Are there any devices under Network adapters that have a red x displayed?
Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?


Under Network adapters I found only the following
1. Intel(R) PRO/1000 MT Mobile Connection
2. Intel(R) PRO/Wireless LAN 2100 3B Mini PCI Adapter
No ?, ! or red X on any of them.
I am using a 2WIRE 802.11g USB Wireless Adapter. This is the same type of wireless connection that I am using for my desktop therefore I do not think it is the problem. The laptop does recognize the wireless connection but says limited or no connectivity.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\luay>ipconfig /all

Windows IP Configuration

An internal error occurred: A device attached to the system is not functioning.

Please contact Microsoft Product Support Services for further help.

Additional information: Unknown media status code.

[johnwill]

TCP/IP stack repair options for use with Windows XP with SP2/SP3.

Start, Run, CMD to open a command prompt:

In the command prompt window that opens, type type the following commands:

Note: Type only the text in bold for the following commands.

Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log

Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog

Reboot the machine.



Try the IPCONFIG /ALL again.

[LP Knownothing]

Hi,
it looks like nothing have changed at least to the naked eye
I did what you listed and restarted the lp and ran ipconfig /all and this is what I got...

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\luay>ipconfig /all

Windows IP Configuration

An internal error occurred: A device attached to the system is not functioning.

Please contact Microsoft Product Support Services for further help.

Additional information: Unknown media status code.

C:\Documents and Settings\luay>

[johnwill]

Check your Services are Started on all PCs:

• COM+ Event System (for WZC issues)
• Computer Browser
• DHCP Client
• DNS Client
• Network Connections
• Network Location Awareness
• Remote Procedure Call (RPC)
• Server
• TCP/IP Netbios helper
• Windows Zero Configuration (wireless configurations)
• Workstation

Note: You can check the services in Control Panel, Administrative Tools, Services.

All of these services should be started, and their startup type should be automatic (or perhaps manual).

[LP Knownothing]

did not work.... :o(