network cable unblugged

[sahar]

dear sir
I have problem with my pc. i have windos XP service pack 2, when i try to connect to the internet through DSL an error message apear that "network cable is unblugged" i try to change the cable , the ethernet, the windows. but the problem still exist what should i do? " we have small office network"

please help me

[A#1]

Originally Posted by sahar

dear sir
I have problem with my pc. i have windos XP service pack 2, when i try to connect to the internet through DSL an error message apear that "network cable is unblugged" i try to change the cable , the ethernet, the windows. but the problem still exist what should i do? " we have small office network"

please help me

first off...your post is confusing as hell...are you trying to connect through the dsl modem itself...a router...an office server...without further details could guess on and on for ever...my first guess...if connecting straight to a dsl modem...did you run the internet connection wizard and connect selecting PPPoE and entering your preconfigured user name and password...other than that what kind of "small office network" do you have...router...server...

[johnwill]

Please supply the following info, exact make and models of the equipment please.

What country are you located in.
Name of your ISP (Internet Service Provider).
What is the expected Upstream/Downstream speed for your ISP Connection?
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make and model of your computer.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?

If there are other computers on the same network, are they experiencing the same issue, or do they function normally?




On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD to open a command prompt:

Type the following commands:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.