my computer has no i.p.

[LostDivice]

my computer ha had no i.p address for a while nw i had it re-formated and that didnt sort it out my friend had a look at my computer and he said my nic might not be co-operating with my motherbord or someting along those lines i am currently having to use my step dad's laptop to connect to the internet which is anoying him now and i have tryed to get it sorting out please help me

[Techie-Dude]

Hi LostDevice,

Welcome and hopefully one of the awesome techs around will be able to offer some insight as to what may be going on with your pc. Can you please advise us how your pc is assigned an IP address? Do you have any routers in your configuration or are you directly connecting to the internet via cable modem of sorts? the more information you can provide about the setup the easier it will be to offer some help. Let us know all that you can and i will help you to the best of my ability..

[LostDivice]

through wireless router

[Techie-Dude]

Ok, have you tried power cycling the router at all as well as your system? Additionally what is the ip address that is listed if you launch command prompt ad type in ipconfig?

[LostDivice]

the IP address is all 0s and i havent tryed power cycling the router because other people can still connect to the router so it isnt the router

[Techie-Dude]

Thats not necessarily true, however i will work with the information that is give to me, if you attempt to set the ip address statically what happens? If you arent familiar with how to set your ip statically let me know and ill point you in the right direction to get this done..

[LostDivice]

i dont know how to do it statically...

[Techie-Dude]

I posted this up in another thread while helping a user with a simular issue, here are the instructions that you can follow to see if you can get it to set the ip to static.

Lets start by right clicking on your network connection icon in your system tray and selecting the option "Open Network Connections". Once the Network Connections window pulls up we want to right click on your network connection and select properties. You will then get the "Local Area Connection Properties" window to display. Under "this connections uses the following items" we want to select "Internet Protocol (TCP/IP)" and then select the properties button located just below it.

Now. you should be within the Internet Protocol Properties menu. On this page you will see two options the first being "Obtain IP address Automatically" and the other being "Use The Following Address" We want to select use the following address. Now this is the fun part :) Your page should look simular to this:

IP Address: 192.168.1.102 (Just a demo ip that you can set depending on your router ip scheme)

Subnet Mask: 255.255.255.0 ( This should auto-populate for you, if it doesnt just go ahead and fill this info in.

Default Gateway: 192.168.1.1 ( This should be the ip of your router on your network, this of course varies depending on manufacturer of your router.

Ok now in order to get your DNS entries that will be needed for the DNS portion of the page you will more than likely need to contact your ISP. They will advise you on which dns servers to place in the listing.

Once you have entered all the information on this page dns ip address included go ahead and select OK on both dialogue pages. And then attempt to connect to the internet. I know im not the best "HowTO" writer in the world and if your a visual learner you may want to take a peak at http://www.hotcomm.com/FAQ/FAQ_staticIPXP.asp which has a visual diagram of what i described above.

Mods hope this is ok just couldnt find the link to that thread to save my life :D

[LostDivice]

ok thankyou ill have a go now

[LostDivice]

all i need now is the DNS and thankyou for your help

[Techie-Dude]

Not a problem at all, give your isp a buzz and they can give you the ips you need.

[88888888330]

Right im haveing the same problem i need the DNS stuff and i cant call them what do i do?

[johnwill]

Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

• If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
• For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
• Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
• If there are other computers on the same network, are they experiencing the same issue, or do they function normally?

On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands on separate lines, following each one with the Enter key:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.