Network connection issues, is it my modem?

Clueless Gamer · 05-20-2008, 05:48 AM

I am have had connection issues for the last couple years.
the internet will go off for up to 5 hours and then randomely come on!
I currently have an XPS 410 but i had this problem on my old computer so I don't think it's anything to do with the computer. The modem, however is pretty old, it's a "Cable Modem PCx2200". recently the connection has been going off very frequently, but I can unplug the power and cable cords to the modem and it will go on for a bit. Can anyone determine what the problem is?
Thanks!

Clueless Gamer · 05-20-2008, 05:55 AM

I'm so sorry I think I made 2 threads

.

**Cellus** · 05-20-2008, 08:09 AM

I have deleted the duplicate thread. No worries.

First thing you may wish to do is contact your Internet Service Provider and have them run a few tests on their end. They can test the line and such and see how communications between them and your modem are handling.

Clueless Gamer · 05-20-2008, 12:39 PM

Thanks I will try that!

05-20-2008, 05:48 AM	#1 (permalink)
Clueless Gamer Registered User Join Date: May 2008 Posts: 6 OS: windows xp	Network connection issues, is it my modem? I am have had connection issues for the last couple years. the internet will go off for up to 5 hours and then randomely come on! I currently have an XPS 410 but i had this problem on my old computer so I don't think it's anything to do with the computer. The modem, however is pretty old, it's a "Cable Modem PCx2200". recently the connection has been going off very frequently, but I can unplug the power and cable cords to the modem and it will go on for a bit. Can anyone determine what the problem is? Thanks!

05-20-2008, 05:55 AM	#2 (permalink)
Clueless Gamer Registered User Join Date: May 2008 Posts: 6 OS: windows xp	Re: Network connection issues, is it my modem? I'm so sorry I think I made 2 threads.

05-20-2008, 08:09 AM	#3 (permalink)
Cellus Moderator Networking Team Join Date: Aug 2006 Location: Canada Posts: 2,664 OS: Windows Vista Business SP1, Windows XP Professional SP3 My System	Re: Network connection issues, is it my modem? I have deleted the duplicate thread. No worries. First thing you may wish to do is contact your Internet Service Provider and have them run a few tests on their end. They can test the line and such and see how communications between them and your modem are handling. __________________ TSF Networking Team Virus/Trojan/Spyware Removal Help Donate!

05-20-2008, 12:39 PM	#4 (permalink)
Clueless Gamer Registered User Join Date: May 2008 Posts: 6 OS: windows xp	Re: Network connection issues, is it my modem? Thanks I will try that!