connectivity problem no.1

[eddytio]

hello this is my first time on this forum and i really need help i have my network at home and all of a sudden it didnt work and i check everything the cables refreshing the connection the problem is that on my local area connection it says that it is connected but i cant reach the internet and i have 3 old towers in my house running all on winxp please some1 help

[johnwill]

Please supply the following info, exact make and models of the equipment please.

What country are you located in.
Name of your ISP (Internet Service Provider).
What is the expected Upstream/Downstream speed for your ISP Connection?
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make and model of your computer.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?

If there are other computers on the same network, are they experiencing the same issue, or do they function normally?




On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD to open a command prompt:

Type the following commands:

PING 216.109.112.135

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[eddytio]

Originally Posted by johnwill

Please supply the following info, exact make and models of the equipment please.

What country are you located in. united states jersey[/b]
Name of your ISP (Internet Service Provider). verison online
What is the expected Upstream/Downstream speed for your ISP Connection? 768 kbs
Make and exact model of the broadband modem. westell wirespeedMake and exact model and hardware version of the router (if a separate unit).linksys
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.wired
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make and model of your computer. made myself
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc. winxp pro sp2
The Internet Browser in use, IE, Firefox, Opera, etc.
internet explorer 6



Please give an exact description of your problem symptoms, including the exact text of any error messages.

If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?

If there are other computers on the same network, are they experiencing the same issue, or do they function normally? yes




On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD to open a command prompt:

Type the following commands:

PING 216.109.112.135

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\tio>ping 216.109.112.135

Pinging 216.109.112.135 with 32 bytes of data:

Reply from 216.109.112.135: bytes=32 time=32ms TTL=55
Reply from 216.109.112.135: bytes=32 time=32ms TTL=55
Reply from 216.109.112.135: bytes=32 time=36ms TTL=55
Reply from 216.109.112.135: bytes=32 time=32ms TTL=55

Ping statistics for 216.109.112.135:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 32ms, Maximum = 36ms, Average = 33ms

C:\Documents and Settings\tio>ping yahoo.com

Pinging yahoo.com [216.109.112.135] with 32 bytes of data:

Reply from 216.109.112.135: bytes=32 time=37ms TTL=55
Reply from 216.109.112.135: bytes=32 time=37ms TTL=55
Reply from 216.109.112.135: bytes=32 time=65ms TTL=55
Reply from 216.109.112.135: bytes=32 time=45ms TTL=55

Ping statistics for 216.109.112.135:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 37ms, Maximum = 65ms, Average = 46ms

C:\Documents and Settings\tio>nbtstat -n

Local Area Connection:
Node IpAddress: [192.168.1.100] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
TIO-7C8F284703D<00> UNIQUE Registered
MSHOME <00> GROUP Registered
TIO-7C8F284703D<20> UNIQUE Registered
MSHOME <1E> GROUP Registered
MSHOME <1D> UNIQUE Registered
..__MSBROWSE__.<01> GROUP Registered

Local Area Connection 2:
Node IpAddress: [192.168.0.1] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
TIO-7C8F284703D<00> UNIQUE Registered
MSHOME <00> GROUP Registered
TIO-7C8F284703D<20> UNIQUE Registered
MSHOME <1E> GROUP Registered
MSHOME <1D> UNIQUE Registered
..__MSBROWSE__.<01> GROUP Registered

verison online:
Node IpAddress: [72.90.241.17] Scope Id: []

No names in cache

C:\Documents and Settings\tio>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : tio-7c8f284703d
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-0A-E6-A1-0D-8C
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Friday, May 16, 2008 7:32:51 AM
Lease Expires . . . . . . . . . . : Sunday, May 18, 2008 7:32:51 AM

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Westell WireSpeed Dual Connect Modem

Physical Address. . . . . . . . . : 00-60-0F-59-D6-F8
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.0.1
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :

PPP adapter verison online:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 72.90.241.17
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 72.90.241.17
DNS Servers . . . . . . . . . . . : 71.250.0.12
71.242.0.12
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Documents and Settings\tio>

[johnwill]

You appear to have a good connection to the Internet, you can ping by IP and URL. Of course, there are a number of key questions you didn't answer, please fill in the blanks.

[eddytio]

like what?

[johnwill]

Please give an exact description of your problem symptoms, including the exact text of any error messages.

If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?

If there are other computers on the same network, are they experiencing the same issue, or do they function normally? yes


And, I have no idea what YES indicates. Are they functioning normally or not?

One word answers to a question that clearly calls for something slightly more lucid will not help us help you.

[eddytio]

thanks alot for the support but i found out what was the problem thanks