My Network Adapter Won't Work

[dainbramage47]

Hey, I'm having a problem with my network adapter. When I plug it into my computer, the Found New Hardware wizard says "an error occurred during the installation of the device. A device attached to the system is not functioning."

Then after I installed the drivers from the CD, it didn't show up in the wireless network monitor (I'm using a linksys), so I checked it out in the Device Manager. There was a yellow exclamation mark on it, and I went to properties to see what was wrong. It told me, "this device is not configured properly (Code 1)" and it prompted me to reinstall the driver.

However, after I opened up the hardware update wizard and pinpointed the driver's location, it said that it could not find a better driver than what I have installed. I have tried messing with the registry, getting newer drivers, and actually getting a different network adapter. Nothing has worked, so I am really at a loss right now.

Any suggestions or advice would be very appreciated. I don't want to reinstall Windows!

[johnwill]

Disable the on-board driver on the motherboard, and install the NIC you purchased. Install it's drivers and let's see this after a reboot.

Hold the Windows key and press R, then type devmgmt.msc

Please respond to all the following steps.

1. Under Network adapters, please tell me all the devices listed.
2. Are there any devices under Network adapters that have a red x displayed?
3. Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?

TCP/IP stack repair options for use with Windows XP with SP2.

Start, Run, CMD to open a command prompt:

In the command prompt window that opens, type type the following commands:

Note: Type only the text in bold for the following commands.

Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log

Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog

Reboot the machine.




I'd like to see this after the reboot.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[dainbramage47]

There is only one device right now, but if I show hidden devices; there are more.
The Linksys is the one that shows up normally, and it has a yellow circle with a ! in it.

The rest are:
Direct Parallel
Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
RAS Async Adapter
WAN Miniport (IP)
WAN Miniport (IP) - Packet Scheduler Miniport
WAN Miniport (L2TP)
WAN Miniport (PPPOE)
WAN Miniport (PPTP)
-These ones don't have a red X or a yellow circle.

And now, after following your advice in the command prompt, my computer won't boot up.
It hangs on the first screen. I can't even get into BIOS. Wow. If you can help me at this point, go for it. I think now I'm going to be forced to reinstall...

[dainbramage47]

ok nevermind about that. It started up after a long time. (30 minutes)

When I type in the ipconfig /all code, it says: "Windows IP Configuration"

[johnwill]

The problem is that you have no network hardware drivers installed. You need to find the correct drivers on the manufacturer's website and install them first.