problem applying profile

[technochris81]

whether i use windows or intel, i have trouble staying connected to the internet through wireless. i usually use intel because it seems to have a stronger signal when it's working.

intel will work initially, but will lose connection after about 15 minutes. when i try to connect again, i will get a "problem applying profile" prompt. the only way to fix this is to restart my computer.

when i use windows, it will go down in a different way. this problem starts after about 15 minutes as well. windows will make it look like i still have a perfect connection. however, it will not connect to any sites. similarly, the only way to fix this is to restart.

if i can get either one of these methods to work, that will be just fine.

i have a dell inspiron 6400
i'm running xp version 2002 with service pack 2
my card is an intel 3945ABG

please let me know whatever other info you may need.

thanks in advance,
-chris

[johnwill]

Try booting in Safe Mode with Networking, see if it works properly in that mode.

[technochris81]

seems to work fine in safe mode.

granted, it might just not have ****ed up yet.

-chris

[johnwill]

If it runs for an extended time in Safe Mode and has the issue in normal mode, it's something that's running in normal mode.

I'd start by using MSCONFIG to disable blocks of startup applications until you zero in on the one causing the issue.

[technochris81]

ok, but you're aware that it doesn't happen at startup right? it happens like 15-30 min after. does that make a difference?

-chris

[johnwill]

Not really, unless you didn't run long enough in Safe Mode to be SURE that it really doesn't happen there.

[technochris81]

this is what i think has happened so far. i'm not the best at keeping track of these things.

went without the first half of startup progs and had the same prob.

went without the second half of startup progs and had the same prob.

"ctfmon" and "googletoolbarnotifier" seem to turn on on their own. cftmon seemed particularly bad when i did some research on the internet.

thanks,
-chris

[johnwill]

http://support.microsoft.com/kb/282599

[technochris81]

ok. i guess i'll keep turning stuff off and on again.

-chris

[technochris81]

should i have two ctfmons?

[technochris81]

ok, if the prob is any of the startup progs, it's one of the two i listed above. i know i said i would turn everything on and off, but i hadn't gotten around to that yet when i lost connection again.

after i lost connection, i looked and "ctfmon" and "googletoolbarnotifier" were still the only ones checked.

-chris

[johnwill]

Originally Posted by technochris81

should i have two ctfmons?

I doubt it, however if you have them, it's likely malware. Some malware masquerades as valid processes, including ctfmon.

[technochris81]

ok, so what do i do?

[johnwill]

Please follow the instructions here (5 pages) and then post all the requested logs in a new thread here for the security analysts to look at. If you have any trouble running any of the scans, leave them and move onto the next.

The security forum is always busy, so please be patient and you will receive a reply as soon as possible. If you go to Thread Tools > Subscribe at the top of your new thread you will receive an email as soon as a reply is posted.

[technochris81]

ended up deleting one of the ones named "viewpoint" something from the add/remove list.

also, panda found quite a few things.

will wait and see if probs happen again before making a hijack this thread.

thanks a million
-chris

[johnwill]

Let us know...

[technochris81]

still having problems

logs are here:

problems with wireless

[shof]

after having the same issue as you, and noticing this topic. I think the dell intel wireless cards seem to be the fault here. Since i too, have the same issue