Drops connection

[ABC123]

NIC card is part of Intel MB:
I have had the problem since I had the computer, over a year. Need to reboot the computer every morning or after it's been inactive, but on for several hours;

Realtek fast ethernet 8139/810x ---10/100 looses connection to server.
Just did driver update from 2-25-08, version 5.687.225.2008.
MFG installed new processor and MB.
XPPRO SP 2, all current updates;
Office Scan 8.0 on server and workstations with current pattern files;
Spybot all current;

Other 2 computers have no issues;

SBS 2003, not R2 yet.


Also have a d-link NIC, 530tx and had the same problem,still in computer, but uninstalled.

[johnwill]

When the computer is connected properly, then again when the computer disconnects, let's see this.

Hold the Windows key and press R, then type CMD to open a command prompt:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[ABC123]

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Bill>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : billnew
Primary Dns Suffix . . . . . . . : ABCUS.local
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : ABCUS.local
hsd1.ga.comcast.net.

Ethernet adapter Local Area Connection 5:

Connection-specific DNS Suffix . : hsd1.ga.comcast.net.
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 00-16-76-D6-48-5F
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.16.4
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.16.2
DHCP Server . . . . . . . . . . . : 192.168.16.2
DNS Servers . . . . . . . . . . . : 192.168.16.2
Lease Obtained. . . . . . . . . . : Saturday, April 05, 2008 11:41:58 AM

Lease Expires . . . . . . . . . . : Saturday, April 12, 2008 11:41:58 AM


C:\Documents and Settings\Bill>

[johnwill]

Let's see the same thing when the computer has lost the connection.

[ABC123]

I'll get back to you whem I have the error.

Thanks,

[ABC123]

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Bill>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : billnew
Primary Dns Suffix . . . . . . . : ABCUS.local
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : ABCUS.local
hsd1.ga.comcast.net.

Ethernet adapter Local Area Connection 5:

Connection-specific DNS Suffix . : hsd1.ga.comcast.net.
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 00-16-76-D6-48-5F
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.16.4
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.16.2
DHCP Server . . . . . . . . . . . : 192.168.16.2
DNS Servers . . . . . . . . . . . : 192.168.16.2
Lease Obtained. . . . . . . . . . : Sunday, April 06, 2008 9:42:49 PM
Lease Expires . . . . . . . . . . : Sunday, April 13, 2008 9:42:49 PM

C:\Documents and Settings\Bill>

[johnwill]

When the connection is lost, let's see this:

Try these simple tests.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

IPCONFIG

PING <computer_IP_address>

PING <default_gateway_address>

PING 216.109.112.135

PING yahoo.com

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above.

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[ABC123]

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Bill>ipconfig

Windows IP Configuration


Ethernet adapter Local Area Connection 5:

Connection-specific DNS Suffix . : hsd1.ga.comcast.net.
IP Address. . . . . . . . . . . . : 192.168.16.4
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.16.2

C:\Documents and Settings\Bill>ipconfig ping 192.168.16.4

Error: unrecongnized or incomplete command line.

USAGE:
ipconfig [/? | /all | /renew [adapter] | /release [adapter] |
/flushdns | /displaydns | /registerdns |
/showclassid adapter |
/setclassid adapter [classid] ]

where
adapter Connection name
(wildcard characters * and ? allowed, see examples)

Options:
/? Display this help message
/all Display full configuration information.
/release Release the IP address for the specified adapter.
/renew Renew the IP address for the specified adapter.
/flushdns Purges the DNS Resolver cache.
/registerdns Refreshes all DHCP leases and re-registers DNS names
/displaydns Display the contents of the DNS Resolver Cache.
/showclassid Displays all the dhcp class IDs allowed for adapter.
/setclassid Modifies the dhcp class id.

The default is to display only the IP address, subnet mask and
default gateway for each adapter bound to TCP/IP.

For Release and Renew, if no adapter name is specified, then the IP address
leases for all adapters bound to TCP/IP will be released or renewed.

For Setclassid, if no ClassId is specified, then the ClassId is removed.

Examples:
> ipconfig ... Show information.
> ipconfig /all ... Show detailed information
> ipconfig /renew ... renew all adapters
> ipconfig /renew EL* ... renew any connection that has its
name starting with EL
> ipconfig /release *Con* ... release all matching connections,
eg. "Local Area Connection 1" or
"Local Area Connection 2"

C:\Documents and Settings\Bill>inconfig
'inconfig' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\Bill>ipconfig

Windows IP Configuration


Ethernet adapter Local Area Connection 5:

Connection-specific DNS Suffix . : hsd1.ga.comcast.net.
IP Address. . . . . . . . . . . . : 192.168.16.4
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.16.2

C:\Documents and Settings\Bill>ping 192.168.16.4

Pinging 192.168.16.4 with 32 bytes of data:

Reply from 192.168.16.4: bytes=32 time<1ms TTL=128
Reply from 192.168.16.4: bytes=32 time<1ms TTL=128
Reply from 192.168.16.4: bytes=32 time<1ms TTL=128
Reply from 192.168.16.4: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.16.4:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\Bill>ping 192.168.16.2

Pinging 192.168.16.2 with 32 bytes of data:

Reply from 192.168.16.2: bytes=32 time<1ms TTL=127
Reply from 192.168.16.2: bytes=32 time<1ms TTL=127
Reply from 192.168.16.2: bytes=32 time<1ms TTL=127
Reply from 192.168.16.2: bytes=32 time<1ms TTL=127

Ping statistics for 192.168.16.2:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\Bill>ping 216.109.112.135

Pinging 216.109.112.135 with 32 bytes of data:

Reply from 216.109.112.135: bytes=32 time=26ms TTL=45
Reply from 216.109.112.135: bytes=32 time=25ms TTL=45
Reply from 216.109.112.135: bytes=32 time=25ms TTL=45
Reply from 216.109.112.135: bytes=32 time=25ms TTL=45

Ping statistics for 216.109.112.135:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 25ms, Maximum = 26ms, Average = 25ms

C:\Documents and Settings\Bill>ping yahoo.com

Pinging yahoo.com [216.109.112.135] with 32 bytes of data:

Reply from 216.109.112.135: bytes=32 time=26ms TTL=45
Reply from 216.109.112.135: bytes=32 time=28ms TTL=45
Reply from 216.109.112.135: bytes=32 time=27ms TTL=45
Reply from 216.109.112.135: bytes=32 time=27ms TTL=45

Ping statistics for 216.109.112.135:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 26ms, Maximum = 28ms, Average = 27ms

C:\Documents and Settings\Bill>

[johnwill]

Well, you still have internet connectivity, so I'm guessing this is some malware affecting your Internet browsers.

What Internet browser and what version are you running?

[ABC123]

Exploder 7

[johnwill]

Try to Reset Internet Explorer 7 Settings, see if that changes things.