I cannot view my linksys router

wclas · 02-10-2008, 09:41 AM

I have a DSL internet service at my home. I setup a new linksys wireless router; however, I cannot view the router in my wireless network or get internet access.

johnwill · 02-10-2008, 10:33 AM

Please supply the following info, exact make and models of the equipment please.

What country are you located in.
Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make and model of your computer.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.
The Internet Browser in use, IE, Firefox, Opera, etc.

On a computer connected to the Linksys Router, I'd also like to see this:

Hold the Windows key and press R, then type CMD to open a command prompt:

Type the following commands:

PING 216.109.112.135

PING yahoo.com

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

02-10-2008, 09:41 AM	#1 (permalink)
wclas Registered User Join Date: Feb 2008 Posts: 13 OS: xp professional	I cannot view my linksys router I have a DSL internet service at my home. I setup a new linksys wireless router; however, I cannot view the router in my wireless network or get internet access.

02-10-2008, 10:33 AM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 31,468 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: I cannot view my linksys router Please supply the following info, exact make and models of the equipment please. What country are you located in. Name of your ISP (Internet Service Provider). Make and exact model of the broadband modem. Make and exact model of the router (if a separate unit). Model numbers can usually be obtained from the label on the device. Connection type, wired or wireless. If wireless, encryption used, (none, WEP, WPA, or WPA2) Make and model of your computer. Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc. The Internet Browser in use, IE, Firefox, Opera, etc. On a computer connected to the Linksys Router, I'd also like to see this: Hold the Windows key and press R, then type CMD to open a command prompt: Type the following commands: PING 216.109.112.135 PING yahoo.com IPCONFIG /ALL Right click in the command window and choose Select All, then hit Enter. Paste the results in a message here. If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience