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Old 12-23-2007, 12:30 PM   #1 (permalink)
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Cannot Connect To Internet On Reimaged Computer

Hey, this is my first post here.

I own a Dell Latitude D810 Laptop that just got a virus. So I reinstalled Windows XP and now I can't connect to the internet. There are no connections in My Network Places or Network Connections. I went to the device manager and installed the network adapter: Bluetooth Device (RFCOMM Protocol TDI) but there is a small yellow exclamation point next to its icon in the manager. When I click on it, it gives the message: This device cannot start. (Code 10) I checked online and it seems to mean that it needs to update the drivers, but I can't do it from that computer since I can't connect to the internet. I've tried searching for them on another computer, but can't find anywhere to get it. Thanks for the help in advance.
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Old 12-23-2007, 02:48 PM   #2 (permalink)
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Re: Cannot Connect To Internet On Reimaged Computer

Go to the Dell website and use the service tag # from the machine to download the drivers. Burn them to a CD, or copy them onto a USB FLASH drive and move them to the machine in question.
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Old 12-23-2007, 03:48 PM   #3 (permalink)
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Re: Cannot Connect To Internet On Reimaged Computer

Thanks for the reply. I got the driver that I needed, but I can only connect to the internet wirelessly. I don't have a wireless network here so now I can only get online through other people's unsecured networks. Nothing happens if I plug my broadband modem into it. I did only download the (R) PRO/Wireless 2200BG Network Connection driver.

I'm confused as to whether this same connection should be able to handle a LAN as well, or what driver I would need to download to get it to work.
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Old 12-24-2007, 02:29 PM   #4 (permalink)
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Re: Cannot Connect To Internet On Reimaged Computer

It will be a different driver for the wired LAN, the 2200BG is a wireless adapter.


Start, Run, CMD to open a command prompt:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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Old 12-24-2007, 06:12 PM   #5 (permalink)
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Re: Cannot Connect To Internet On Reimaged Computer

Here's what it displays:

Windows IP Configuration

Host Name . . . . . . . . . . . . : sjh-082977ad9df
Primary Dns Syffux . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enable . . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
Connection
Physical Address. . . . . . . . . : 00-13-CE-E7-4A-F5
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Old 12-25-2007, 02:07 PM   #6 (permalink)
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Re: Cannot Connect To Internet On Reimaged Computer

Start, Run, devmgmt.msc

Under Network adapters, please tell me all the devices listed. Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?
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