Internet doesn't work in basement.

Death · 10-23-2007, 03:59 PM

I have an 8 Port Switch in the basement (kind of like a router, except different). It is being detected by the router, and the 2 green dots on it (the one for my dad's PC, and the switch) are flashing (the one for the switch is even flashing more often). However, my Xbox and the PC aren't connecting to the LAN. Is there any reason why? I have tried disconnecting the A/V power for up to 5 minutes, and that hasn't worked. I also did a full reset of my router.

Comtrad · 10-24-2007, 07:38 AM

What type of router and switch?

What type of cable are you using? (ie. crossover or straight through)

**johnwill** · 10-24-2007, 09:06 AM

Please supply the following info, exact make and models of the equipment please.

Make and model of the broadband modem.
Make and model of the router.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make/model of your computer.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP2, Vista, etc.

Also, please give an exact description of your problem symptoms, including the exact text of any error messages.

10-23-2007, 03:59 PM	#1 (permalink)
Death Registered User Join Date: Aug 2006 Posts: 235 OS: Windows XP Professional Service Pack Two	Internet doesn't work in basement. I have an 8 Port Switch in the basement (kind of like a router, except different). It is being detected by the router, and the 2 green dots on it (the one for my dad's PC, and the switch) are flashing (the one for the switch is even flashing more often). However, my Xbox and the PC aren't connecting to the LAN. Is there any reason why? I have tried disconnecting the A/V power for up to 5 minutes, and that hasn't worked. I also did a full reset of my router.

10-24-2007, 07:38 AM	#2 (permalink)
Comtrad Registered User Join Date: Sep 2006 Location: Somewhere in Illinois Posts: 279 OS: Windows XP	Re: Internet doesn't work in basement. What type of router and switch? What type of cable are you using? (ie. crossover or straight through) __________________ 2006 Time Magazine Person of the Year

10-24-2007, 09:06 AM	#3 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,721 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Internet doesn't work in basement. Please supply the following info, exact make and models of the equipment please. Make and model of the broadband modem. Make and model of the router. Connection type, wired or wireless. If wireless, encryption used, (none, WEP, WPA, or WPA2) Make/model of your computer. Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP2, Vista, etc. Also, please give an exact description of your problem symptoms, including the exact text of any error messages. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience