Ethernet Drivers not Being Recognized

atrus912 · 01-25-2007, 09:32 AM

Okay, I brought my computer (DELL Dimension 8250, stats in profile) in 2003. It had an ethernet port, but I never used it, ever until when I recently moved to college.

The college runs on an ethernet network for student residents, so I had to use their network. In this time, the hard drive has been wiped once, and (to my lack of knowledge), the ethernet files were erased, but since I didn't need them before, I never noticed.

I bought an ethernet cable, and of course, it didn't work, well, I looked and found out I needed the drivers. "Oh okay", I think and go to a campus lab to get them.

I get them from the DELL website, and install them, but it's still not recognizing them. What should I do?

Thanks and God Bless!

**johnwill** · 01-25-2007, 12:31 PM

What are the exact indications that it doesn't recognize the drivers?

atrus912 · 01-25-2007, 05:23 PM

When I look at the device mangager, and look at the ethernet controller, it says that there are no drivers installed for the ethernet controller.

The ethernet controller icon appears as a yellow question inside of which (smaller) is a yellow exclamation point

**johnwill** · 01-25-2007, 06:09 PM

OK, you need to find the drivers on the Dell site and install them. You may need the chipset drivers as well.

I'm guessing when the computer was "wiped", you didn't install from the Dell recovery media, so you lost all the Dell specific drivers.

atrus912 · 01-25-2007, 07:07 PM

Yes, well see that's just the thing, I did install the DELL specific drivers, but for some reason or another it's not recognizing them.

I went to the DELL website and downloaded them, unpackaged them, and installed them. Yet, the problem persists.

nego-oh-oh · 01-26-2007, 12:11 AM

you have one more set of things to do befor it will be
set up properly.
check back here tomorrow--i'll post some step by step
instructions.i just GOTTA GET SOME SLEEP

nego-oh-oh · 01-26-2007, 09:09 AM

go to device manager.

1. click on the plus inside the sqare box next to
network adapters(the one with the yellow exclamation mark)

rt click on the line that drops down,that says
something about the ethernet controller

2. a new box pops up with 5 choices

update driver
disable
uninstall
scan for hardware changes
properties

3. click on "update driver"--a new window pops up with 2 choices

install the software automatically
install from a specific location

click on the little circle in front of the second choice
(install from a specific location)a little green dot should
show up on choice #2

4.left click on the box at the bottom of the page that says
NEXT---a new window pops up

5.left click on the little circle in front of the second choice
(don't search.i will choose the driver to install)a little
green dot should show up on choice #2

6.left click on the box at the bottom of the page that says
NEXT---a new window pops up

7.you should be looking at a window that shows all the ethernet
controllers that windows has detected .

if your controller shows up,highlight it by left
clicking on it---,then left click on the box at the bottom
of the page that says NEXT

if two show up,highlight the one you are going to plug into,
by left clicking on it.---,then left click on the box at the bottom
of the page that says NEXT

if nothing is listed then your controller may be bad
(you may have to install a new card) or you may havd a bad
(corrupt) download from dell---try the "setup" from the expanded
download from dell again.

if all goes well you should end up at the DEVICE MANAGER window
with all your devices showing up (NO YELLOW EXCLAMATION MARKS)

if you do see any ---go through the whole process again--

download-->expand-->setup-->device manager-->etc.
if you see your ethernet listed in device manager you
are half way there---windows just doesn't know where to look
for the driver files,or if windows can find them,they aren"t
the correct ones for our device,or they are corrupt.there is
million different things that can be the problem.

budel007player · 08-14-2008, 12:34 PM

YOU ARE MY SAVIOR
I have been working on my internet connection for at least 24 hours, and now I have found the problem...its actually quite smple, just need to think about for a while. So after intsalling reinstalling delete creating drivers, connecting different netwok adapters, I now declare as a holy person:P

01-25-2007, 09:32 AM	#1 (permalink)
atrus912 Registered User Join Date: Jan 2007 Location: Southeastern United States Posts: 11 OS: Windows XP Home Edition	Ethernet Drivers not Being Recognized Okay, I brought my computer (DELL Dimension 8250, stats in profile) in 2003. It had an ethernet port, but I never used it, ever until when I recently moved to college. The college runs on an ethernet network for student residents, so I had to use their network. In this time, the hard drive has been wiped once, and (to my lack of knowledge), the ethernet files were erased, but since I didn't need them before, I never noticed. I bought an ethernet cable, and of course, it didn't work, well, I looked and found out I needed the drivers. "Oh okay", I think and go to a campus lab to get them. I get them from the DELL website, and install them, but it's still not recognizing them. What should I do? Thanks and God Bless!

01-25-2007, 12:31 PM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,654 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	What are the exact indications that it doesn't recognize the drivers? __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

01-25-2007, 06:09 PM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,654 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	OK, you need to find the drivers on the Dell site and install them. You may need the chipset drivers as well. I'm guessing when the computer was "wiped", you didn't install from the Dell recovery media, so you lost all the Dell specific drivers. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

08-14-2008, 12:34 PM	#8 (permalink)
budel007player Registered User Join Date: Aug 2008 Posts: 1 OS: XP SP2	Re: Ethernet Drivers not Being Recognized YOU ARE MY SAVIOR I have been working on my internet connection for at least 24 hours, and now I have found the problem...its actually quite smple, just need to think about for a while. So after intsalling reinstalling delete creating drivers, connecting different netwok adapters, I now declare as a holy person:P

01-25-2007, 05:23 PM	#3 (permalink)
atrus912 Registered User Join Date: Jan 2007 Location: Southeastern United States Posts: 11 OS: Windows XP Home Edition	When I look at the device mangager, and look at the ethernet controller, it says that there are no drivers installed for the ethernet controller. The ethernet controller icon appears as a yellow question inside of which (smaller) is a yellow exclamation point

01-25-2007, 07:07 PM	#5 (permalink)
atrus912 Registered User Join Date: Jan 2007 Location: Southeastern United States Posts: 11 OS: Windows XP Home Edition	Yes, well see that's just the thing, I did install the DELL specific drivers, but for some reason or another it's not recognizing them. I went to the DELL website and downloaded them, unpackaged them, and installed them. Yet, the problem persists.

01-26-2007, 12:11 AM	#6 (permalink)
nego-oh-oh Registered User Join Date: Jan 2006 Posts: 47 OS: xp	you have one more set of things to do befor it will be set up properly. check back here tomorrow--i'll post some step by step instructions.i just GOTTA GET SOME SLEEP

01-26-2007, 09:09 AM	#7 (permalink)
nego-oh-oh Registered User Join Date: Jan 2006 Posts: 47 OS: xp	go to device manager. 1. click on the plus inside the sqare box next to network adapters(the one with the yellow exclamation mark) rt click on the line that drops down,that says something about the ethernet controller 2. a new box pops up with 5 choices update driver disable uninstall scan for hardware changes properties 3. click on "update driver"--a new window pops up with 2 choices install the software automatically install from a specific location click on the little circle in front of the second choice (install from a specific location)a little green dot should show up on choice #2 4.left click on the box at the bottom of the page that says NEXT---a new window pops up 5.left click on the little circle in front of the second choice (don't search.i will choose the driver to install)a little green dot should show up on choice #2 6.left click on the box at the bottom of the page that says NEXT---a new window pops up 7.you should be looking at a window that shows all the ethernet controllers that windows has detected . if your controller shows up,highlight it by left clicking on it---,then left click on the box at the bottom of the page that says NEXT if two show up,highlight the one you are going to plug into, by left clicking on it.---,then left click on the box at the bottom of the page that says NEXT if nothing is listed then your controller may be bad (you may have to install a new card) or you may havd a bad (corrupt) download from dell---try the "setup" from the expanded download from dell again. if all goes well you should end up at the DEVICE MANAGER window with all your devices showing up (NO YELLOW EXCLAMATION MARKS) if you do see any ---go through the whole process again-- download-->expand-->setup-->device manager-->etc. if you see your ethernet listed in device manager you are half way there---windows just doesn't know where to look for the driver files,or if windows can find them,they aren"t the correct ones for our device,or they are corrupt.there is million different things that can be the problem.