Network Problem?

milehile · 01-10-2007, 08:23 PM

I've had a problem before which is as follows: when I play 3D intense games like WoW and online multi-player Battlefield 2 and use ventrilo at the same time, I get random blue screen restarts. I was wondering if it's possible that my on-board network card could cause this problem. The reason why I suspect the network card is because when I play F.e.a.r. for more than 5 hours at one time, I don't get a blue screen restart.

**Cellus** · 01-11-2007, 12:48 PM

Could you tell us what the blue screen says? This way we have an idea as to where the problem could be coming from.

milehile · 01-11-2007, 10:54 PM

It automatically restarts on me even with the setting to keep it from restarting is set so it doesn't. I never get to see what it says.

I had a thought; only when I am playing 3D games online and talking on Ventrilo at the same time does this happen. When I played Fear, it didn't happen a single time and I played and beat Fear without a restart.

**johnwill** · 01-12-2007, 03:12 PM

Right click on My Computer, Advanced, Startup and Recovery (Settings), and uncheck the "restart on error", then you'll be able to read the blue screen.

milehile · 01-12-2007, 11:08 PM

Yeah, did that and it still restarts on me when it bsod's.

**johnwill** · 01-13-2007, 02:31 PM

Look in the event log and see if any error is logged when it crashes.

milehile · 01-13-2007, 02:51 PM

How do I go about doing that?

**Cellus** · 01-13-2007, 07:23 PM

You can find the Event Viewer to view the event log by going to Control Panel -> Administrative Tools -> Event Viewer. You should find your blue screens listed under System, under the times that they happened.

milehile · 01-13-2007, 11:50 PM

Found it. Took some time but finally found it. If you can translate this for me it'd be much appreciated.

**johnwill** · 01-14-2007, 05:55 PM

This appears to be a hardware error. Here's an MS-KB article on troubleshooting those errors. I'd start with an overnight memory diagnostic, either of these should do the trick.

Microsoft Memory Diagnostic

MEMtest86

milehile · 01-15-2007, 05:07 PM

I ran memtest86 for almost 5 hours and it didn't come up with any errors.

**johnwill** · 01-16-2007, 01:08 PM

I'd continue through the rest of the debug suggestions. Those kinds of errors can be a real PITA to find, especially if you don't have extra hardware to swap in for test.

01-10-2007, 08:23 PM	#1 (permalink)
milehile Registered User Join Date: Feb 2006 Posts: 473 OS: Windows 7 RC My System	Network Problem? I've had a problem before which is as follows: when I play 3D intense games like WoW and online multi-player Battlefield 2 and use ventrilo at the same time, I get random blue screen restarts. I was wondering if it's possible that my on-board network card could cause this problem. The reason why I suspect the network card is because when I play F.e.a.r. for more than 5 hours at one time, I don't get a blue screen restart. __________________ *When you don't do something right, how can you be sure you've done anything at all?*

01-11-2007, 12:48 PM	#2 (permalink)
Cellus Moderator Networking Team Join Date: Aug 2006 Location: Canada Posts: 2,664 OS: Windows Vista Business SP1, Windows XP Professional SP3 My System	Could you tell us what the blue screen says? This way we have an idea as to where the problem could be coming from. __________________ TSF Networking Team Virus/Trojan/Spyware Removal Help Donate!

01-11-2007, 10:54 PM	#3 (permalink)
milehile Registered User Join Date: Feb 2006 Posts: 473 OS: Windows 7 RC My System	It automatically restarts on me even with the setting to keep it from restarting is set so it doesn't. I never get to see what it says. I had a thought; only when I am playing 3D games online and talking on Ventrilo at the same time does this happen. When I played Fear, it didn't happen a single time and I played and beat Fear without a restart. __________________ *When you don't do something right, how can you be sure you've done anything at all?*

01-12-2007, 03:12 PM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,711 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Right click on My Computer, Advanced, Startup and Recovery (Settings), and uncheck the "restart on error", then you'll be able to read the blue screen. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

01-12-2007, 11:08 PM	#5 (permalink)
milehile Registered User Join Date: Feb 2006 Posts: 473 OS: Windows 7 RC My System	Yeah, did that and it still restarts on me when it bsod's. __________________ *When you don't do something right, how can you be sure you've done anything at all?*

01-13-2007, 02:31 PM	#6 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,711 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Look in the event log and see if any error is logged when it crashes. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

01-13-2007, 02:51 PM	#7 (permalink)
milehile Registered User Join Date: Feb 2006 Posts: 473 OS: Windows 7 RC My System	How do I go about doing that? __________________ *When you don't do something right, how can you be sure you've done anything at all?*

01-13-2007, 07:23 PM	#8 (permalink)
Cellus Moderator Networking Team Join Date: Aug 2006 Location: Canada Posts: 2,664 OS: Windows Vista Business SP1, Windows XP Professional SP3 My System	You can find the Event Viewer to view the event log by going to Control Panel -> Administrative Tools -> Event Viewer. You should find your blue screens listed under System, under the times that they happened. __________________ TSF Networking Team Virus/Trojan/Spyware Removal Help Donate!

01-14-2007, 05:55 PM	#10 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,711 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	This appears to be a hardware error. Here's an MS-KB article on troubleshooting those errors. I'd start with an overnight memory diagnostic, either of these should do the trick. Microsoft Memory Diagnostic MEMtest86 __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

01-15-2007, 05:07 PM	#11 (permalink)
milehile Registered User Join Date: Feb 2006 Posts: 473 OS: Windows 7 RC My System	I ran memtest86 for almost 5 hours and it didn't come up with any errors. __________________ *When you don't do something right, how can you be sure you've done anything at all?*

01-16-2007, 01:08 PM	#12 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,711 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	I'd continue through the rest of the debug suggestions. Those kinds of errors can be a real PITA to find, especially if you don't have extra hardware to swap in for test. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience