Weird cable internet problem...

Dronetek · 06-27-2006, 05:01 PM

My internet/TV is on a 2 way splitter and it has worked fine for years that way. All of a sudden I notice my internet going off intermittently and I start troubleshooting. Well, after messing around and a new splitter I've found that if the TV cable is plugged in, I get no internet. As long as the TV cable is unplugged I'm fine. Does anyone know what might cause this?

**Terrister** · 06-27-2006, 06:57 PM

Sounds like the cable company is not getting a strong enough signal to your house. This is something they will have to come and fix.

johnwill · 06-28-2006, 01:50 PM

you should have a 1:2 quality splitter at the service entrance, and a direct run of good quality cable, like RG-6U, directly to the modem. The TV distribution should be on the other leg of the splitter. If you still have issues, it's not a problem you can solve.

06-27-2006, 05:01 PM	#1 (permalink)
Dronetek Registered User Join Date: May 2005 Posts: 15 OS: winxp	Weird cable internet problem... My internet/TV is on a 2 way splitter and it has worked fine for years that way. All of a sudden I notice my internet going off intermittently and I start troubleshooting. Well, after messing around and a new splitter I've found that if the TV cable is plugged in, I get no internet. As long as the TV cable is unplugged I'm fine. Does anyone know what might cause this?

06-27-2006, 06:57 PM	#2 (permalink)
Terrister Moderator Hardware Forum Join Date: Apr 2005 Location: West Georgia, USA Posts: 6,898 OS: Xp	Sounds like the cable company is not getting a strong enough signal to your house. This is something they will have to come and fix. __________________

06-28-2006, 01:50 PM	#3 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 30,110 OS: XP-Pro, Vista, Linux Blog Entries: 1	you should have a 1:2 quality splitter at the service entrance, and a direct run of good quality cable, like RG-6U, directly to the modem. The TV distribution should be on the other leg of the splitter. If you still have issues, it's not a problem you can solve. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience