Problems with internet connection

skyyangeldm · 05-17-2006, 08:26 AM

I have been trying to hook up my laptop to my grandparents internet connection. They have wireless cable. On the laptop I have a linksys networking adaptor. I set that up on the computer I want to hook up, It recognizes the internet connections possible to hook up to, I pick the network, enter the network key and it sets up the connection. I get a message that says that I am connected and that I have an excellent connection however when I open up IE or Firefox and try to browse the internet I get a message from those programs saying that there is no internet connection. I am not sure what I should do to fix this connection. I also have a wireless networking card for the computer, when I plug that in I get a message that says limited or no connectivity. I cannot figure this thing out, any help would be appreciated. Thanks

johnwill · 05-18-2006, 08:04 AM

How about telling us exactly what make/model modem and router they're using. Also, the make/model of your wireless adapter, as well as the version and patch level of the Windows in use.

One obvious question, has encryption been enabled on the router? If so, you need to have the same type of encryption with the identical key enabled on the laptop in question.

skyyangeldm · 05-19-2006, 07:02 PM

I will check on information on their router. How would I check the encryption on their connection?

johnwill · 05-20-2006, 10:21 AM

The wireless client should tell you that you're connecting to an encrypted link.

05-17-2006, 08:26 AM	#1 (permalink)
skyyangeldm Registered User Join Date: May 2006 Posts: 2 OS: xp	Problems with internet connection I have been trying to hook up my laptop to my grandparents internet connection. They have wireless cable. On the laptop I have a linksys networking adaptor. I set that up on the computer I want to hook up, It recognizes the internet connections possible to hook up to, I pick the network, enter the network key and it sets up the connection. I get a message that says that I am connected and that I have an excellent connection however when I open up IE or Firefox and try to browse the internet I get a message from those programs saying that there is no internet connection. I am not sure what I should do to fix this connection. I also have a wireless networking card for the computer, when I plug that in I get a message that says limited or no connectivity. I cannot figure this thing out, any help would be appreciated. Thanks

05-18-2006, 08:04 AM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 31,468 OS: XP-Pro, Vista, Linux Blog Entries: 1	How about telling us exactly what make/model modem and router they're using. Also, the make/model of your wireless adapter, as well as the version and patch level of the Windows in use. One obvious question, has encryption been enabled on the router? If so, you need to have the same type of encryption with the identical key enabled on the laptop in question. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

05-20-2006, 10:21 AM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 31,468 OS: XP-Pro, Vista, Linux Blog Entries: 1	The wireless client should tell you that you're connecting to an encrypted link. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

05-19-2006, 07:02 PM	#3 (permalink)
skyyangeldm Registered User Join Date: May 2006 Posts: 2 OS: xp	I will check on information on their router. How would I check the encryption on their connection?