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Old 01-08-2006, 02:02 AM   #1 (permalink)
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OS: XP


Stop: c0000221 unknown Hard Error /system/system32\ntdll.dll ERROR

Hello, i am having a problem i get
Stop: c0000221 unknown Hard Error /system/system32\ntdll.dll

What im trying to do is formating my computer i restart my pc then i boot up xp cd, then it loads, and gets to say Starting Up Windows, cd stops, then goes black then blue and ntdll.dll error. I tryed reisntlaling windows, overwiritng file, please help!


(i have readed all the posts about this error to but that didn't help in my case.)

Last edited by Xceltron : 01-08-2006 at 02:27 AM.
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Old 01-08-2006, 08:29 AM   #2 (permalink)
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Quote:
Originally Posted by oshwyn5
Xceltron: It really would be helpful if you kept it all in one thread and told us all your symptoms.
I see you have more than one thread as well as asking for help in someone elses thread. THis makes it very hard to follow.

http://www.techsupportforum.com/wind...ard-error.html


http://www.techsupportforum.com/wind...ard-error.html

http://www.techsupportforum.com/wind...any-files.html



Let me start with analysis of this error.
http://aumha.org/win5/kbestop.php




If you are getting this error when trying to reinstall from your XP cd, then it sounds like you have a loose damaged or incorrect cable to either your cdrom or hard drive. I suggest replacing them both with quality 80 wire 40 pin IDE cables. It can also be caused by incorrect configuration if you have RAID or SATA drives.
Finally you may want to try with just one stick of RAM installed. If you have more than one now; you should try each in the slot nearest the processor all by itself until you rule out one of them being bad (If it works with one stick and not the other, you know the other is bad).

There is more information on possible causes of this error at ahuma ; but my first suspicion on seeing the image checksum mismatch is that the file in question has been replaced with something else, a trojan or virus.

Please download
Mcafee stinger multivirus removal tool
Install and run

Spybot search and destroy
Ad aware personal form Lavasoft
Install, update,run, check for problems , fix problems .
A Squared trojan remover
Download, install, update, scan and fix.
http://www.techsupportforum.com/hija...ijackthis.html
First Steps at Removing Malware and Posting a HiJackThis Log
We will handle moving your thread to the HijackThis Log board at an appropriate time. Please keep your replies in this one thread so that the entire history remains for review.

Geekgirls fixes
___________________________________________________________________________________________

On-line Scanners
Scan your pc with both of these free online scanners:
Panda ActiveScan
Housecall. Be sure to put a check the box beside AutoClean.
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

Download / Install / Update / and Run:
Adaware SE check for any updates before running it.
Get the plug-in for fixing VX2 variants. You can download it at this SITE
To run this tool, install to the hard drive, then open Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection.
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

Download and install Spybot S&D . Run Spybot and click on the 'Search for Updates' button. Install any updates that are available. Next click on the 'Check for Problems' button. Let it run the scan. If it finds something, check all those in RED and hit the Fix Selected Problems button. Exit Spybot. If you keep getting the DSO Exploit entries, even after you updated Windows and fixed them, then download the Spybot DSO Exploit Fix and install it over the current Spybot installation.
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Download and install: HiJackThis.

(Always create a Folder for HiJackThis anywhere but your Temp/Temporary Internet Folders or Desktop. A good place to make a folder would be in My Documents, as this is where it will save the backup files needed if there's a problem.)

Then doubleclick HijackThis.exe, and hit "Do A System Scan And Save Log". Make sure all Windows and Browsers are closed.
When the scan is finished, best to save your text file in the same folder as where you put HiJackthis.


Create a New Topic and include a fresh HJT log in HiJackThisLog Help Forum and Copy/Paste the info from your saved Hijackthis log file into your new topic.

A Moderator/ Security Team Analyst will give you instructions.


***DO NOT TRY TO FIX ANYTHING, MAJOR DAMAGE CAN BE DONE TO YOUR SYSTEM IF THIS TOOL IS USED INCORRECTLY, PLEASE WAIT FOR AN ANALYST/MODERATOR TO GIVE YOU INSTRUCTIONS***


Always describe your problem and any programs you have used to try to resolve your issue. Your description can go a long way to solving/repairing your particular issue.
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Old 07-23-2008, 04:50 AM   #3 (permalink)
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Join Date: Jul 2008
Posts: 1
OS: WIN2000


Post Re: Stop: c0000221 unknown Hard Error /system/system32\ntdll.dll ERROR

Quote:
Originally Posted by Xceltron View Post
Hello, i am having a problem i get
Stop: c0000221 unknown Hard Error /system/system32\ntdll.dll

What im trying to do is formating my computer i restart my pc then i boot up xp cd, then it loads, and gets to say Starting Up Windows, cd stops, then goes black then blue and ntdll.dll error. I tryed reisntlaling windows, overwiritng file, please help!


(i have readed all the posts about this error to but that didn't help in my case.)
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Old 07-23-2008, 05:01 AM   #4 (permalink)
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OS: Windows XP Pro SP3, Kubuntu 8.04.1


Re: Stop: c0000221 unknown Hard Error /system/system32\ntdll.dll ERROR

Welcome to TSF....

The install disk for windows xp is the disk damaged (Scratched, smudged) in any way?

Is this an original windows xp install disk or a copy of an original disk?
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