cant install usb mouse

sleepee · 04-11-2005, 11:47 AM

i just changed my power supply. now my pc cant install either of the 2 usb mouse that im using.

it's a good thing one of them came w/ an installer cd.

i was able to use the other one before i changed power supply, and i just plugged it in and it was ready to use. now my pc just reads it as ?-usb-device. but the lights on this mouse is working when i plug it into my usb port.

i have a windowsxp w/ service pack 2

dai · 04-11-2005, 12:37 PM

right click on it in the device manager choose properties and see what it says

sleepee · 04-11-2005, 12:46 PM

This device is not configured correctly. (Code 1)

To reinstall the drivers for this device, click Reinstall Driver.

i tried "Reinstall Driver" but it fails to get a driver for my optical mouse.

dai · 04-11-2005, 12:50 PM

that means it is not on the computer go to the makers web site and d/l the drivers and install them

johnwill · 04-11-2005, 04:56 PM

Unplug ALL USB devices.
Open Device Manager.
View, Show Hidden Devices.
Uninstall all devices under USB Controllers.
If you have a yellow ? with unknown devices, uninstall all of the entries there as well.

When this is done, reboot TWICE.

Reconnect the USB devices and see if they're recognized properly.

sleepee · 04-11-2005, 05:15 PM

dai,
i have already used this mouse before i changed my power supply. and i just plugged it in and i was able to use it right away.

johnwill,
do you mean i will uninstall these:
1. standard ehhanced pic to usb host controller
2. standard openhcd usb host controller
3. standard open hcd ust host controller
4. usb root hub
5. usb root hub
6. usb root hub

btw, i want to thank you guys for helping me out =)

04-11-2005, 11:47 AM	#1 (permalink)
sleepee Registered User Join Date: Jul 2004 Posts: 52 OS: XP home	cant install usb mouse i just changed my power supply. now my pc cant install either of the 2 usb mouse that im using. it's a good thing one of them came w/ an installer cd. i was able to use the other one before i changed power supply, and i just plugged it in and it was ready to use. now my pc just reads it as ?-usb-device. but the lights on this mouse is working when i plug it into my usb port. i have a windowsxp w/ service pack 2

04-11-2005, 12:37 PM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 39,475 OS: vista 32x ultimate retail	right click on it in the device manager choose properties and see what it says __________________

04-11-2005, 12:50 PM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 39,475 OS: vista 32x ultimate retail	that means it is not on the computer go to the makers web site and d/l the drivers and install them __________________

04-11-2005, 04:56 PM	#5 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 28,752 OS: XP-Pro, Vista, Linux Blog Entries: 1	Unplug ALL USB devices. Open Device Manager. View, Show Hidden Devices. Uninstall all devices under USB Controllers. If you have a yellow ? with unknown devices, uninstall all of the entries there as well. When this is done, reboot TWICE. Reconnect the USB devices and see if they're recognized properly. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

04-11-2005, 12:46 PM	#3 (permalink)
sleepee Registered User Join Date: Jul 2004 Posts: 52 OS: XP home	This device is not configured correctly. (Code 1) To reinstall the drivers for this device, click Reinstall Driver. i tried "Reinstall Driver" but it fails to get a driver for my optical mouse.

04-11-2005, 05:15 PM	#6 (permalink)
sleepee Registered User Join Date: Jul 2004 Posts: 52 OS: XP home	dai, i have already used this mouse before i changed my power supply. and i just plugged it in and i was able to use it right away. johnwill, do you mean i will uninstall these: 1. standard ehhanced pic to usb host controller 2. standard openhcd usb host controller 3. standard open hcd ust host controller 4. usb root hub 5. usb root hub 6. usb root hub btw, i want to thank you guys for helping me out =)