Can't connect to VPN using XP Pro SP2

tbarton · 04-11-2005, 09:50 AM

I appreciate your time in looking at this post... I'm hoping someone out there might be able to help me out!

I'm having a terrible time trying to connect to a 'customer' VPN using XP Network Configuration. There are other people in the office using XP Pro SP2 just like me, but they have no problems connecting. I am also able to connect without a problem using a Windows 2000 machine. I have ensured that the settings are the same between all computers, but still no luck.

I receive the following error:

Error: 800 Unable to establish the VPN connection. The VPN server may be unreachable, or security parameters may not be configured properly for this connection.

I've searched so many sites for a solution but haven't had any luck. Can anyone shed some light on this?

Cheers,
Tanya

Geekgirl · 04-17-2005, 07:29 AM

Hello and Welcome to TSF

This issue may be caused by a router that has outdated firmware. Check for firmware update for your router.

Also you may want to read this

04-17-2005, 07:29 AM	#2 (permalink)
Geekgirl Manager, Microsoft Support Join Date: Jan 2005 Location: Pennsylvania Posts: 12,287 OS: 98SE/WinXP Home/WinXP Pro Blog Entries: 1	Hello and Welcome to TSF This issue may be caused by a router that has outdated firmware. Check for firmware update for your router. Also you may want to read this __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM