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Old 06-30-2009, 10:43 PM   #1 (permalink)
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Join Date: Jun 2009
Posts: 2
OS: XP SP2


Windows update error and other issues

Hi guys, I just formatted my disk drive and installed a fresh copy of windows xp. But now the windows update keeps on failing and strangely the c drive cannot open normally, instead it prompts me to "open with" another program. Please examine my HTJ log and help me fix those problems. Thank you.

Sorry but the upload says invalid file

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:27:25 AM, on 7/1/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\DellTPad\Apoint.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: ForceField Toolbar Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
O3 - Toolbar: ForceField Toolbar - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,Start
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [ZAFFRegisterTrustChecker] "C:\WINDOWS\system32\regsvr32.exe" -s "C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustChecker.dll" (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [ZAFFRegisterTrustCheckerIE] "C:\WINDOWS\system32\regsvr32.exe" -s "C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [ZAFFRegisterTrustChecker] "C:\WINDOWS\system32\regsvr32.exe" -s "C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustChecker.dll" (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...nt/swflash.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O23 - Service: ForceField IswSvc (IswSvc) - Check Point Software Technologies - C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Power Manager (PowerManager) - Unknown owner - C:\WINDOWS\svchost.exe (file missing)
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 5274 bytes
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Old 07-01-2009, 01:55 PM   #2 (permalink)
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Location: St Louis, MO
Posts: 1,698
OS: XP sp3


Re: Windows update error and other issues

Sounds like a corrupt install. Since it's a new install, I'd try installing XP again.
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Old 07-01-2009, 03:31 PM   #3 (permalink)
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Posts: 3,514
OS: WinXP Pro/Windows7 RTM Ultimate


Re: Windows update error and other issues

Hello zrules

You do have a malware infection there. You can either try to clean it up or just do the reinstall as Dogg sugested.

Remove the malware
I`m sorry, but we cannot help you with malware removal in this forum.

Please read “Virus/Trojan/Spyware Removal Help “ and follow the instructions very carefully; then, post all the requested logs and information in the Virus Help Forum
If you cannot complete any step, just miss it out and do what you can, but be sure to include this information in your post.
Please ensure that you create a new thread in the Virus Help Forum; not back here in this one.

Please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.

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Old 07-04-2009, 06:17 PM   #4 (permalink)
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OS: XP SP2


Re: Windows update error and other issues

Hey guys, I formatted my disk drive and installed a fresh new copy of windows xp :) (backing up the file in safe mode) Everything works fine now.
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Old 07-05-2009, 01:20 AM   #5 (permalink)
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Re: Windows update error and other issues

The best solution all round.

I am glad you have it fixed

.
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