Network connections empty.

nollieon · 06-19-2009, 12:53 PM

Hey, i have a really bad problem.

When i go to control panel - network connections it is empty and If I click the Advanced menu and then click Advanced Settings, only the [Remote Access connections] entry appears in the Connections list.

In the device manager everything is fine and working.

I do not know how the problem started, just one day i saw that the network connections folder was empty, also on the taskbar, the lan icon was missing.

I have pretty much tried everything.
Updated net adapter drivers.
Deleted the old drivers in safe mode, then re installed the drivers.
I did absolutely everything on the microsoft troubleshoot page.
http://support.microsoft.com/kb/825826

Everything seems to work fine, i even can connect to the internet with a Buffalo usb air navigator. But i need the lan to connect to lan parties when i participate. I am writing this on my asus eee which is connected to my big computer. I can browse all the files on my big computer with my asus eee and vice versa.

I´m getting quite desperate, I think my only option is to do a windows repair install.

I do not know if this is a spyware or hardware problem. My computer is protected really good. I am using F-secure for spyware and virus protection, just did a full scan and did not find any viruses.

I can run extra tests on the computer if necessary.

Please help me if you can :).

Thanks for reading.

Belarc advisor showed me this:

Computer Profile Summary
Computer Name: Karel (in WORKGROUP) — Karel
Profile Date: 19 June 2009 21:31:03
Advisor Version: 7.2x
Windows Logon: Karel Kurjama

Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.50 gigahertz AMD Athlon 64 X2 Dual Core
256 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Gigabyte Technology Co., Ltd. M55S-S3
Bus Clock: 200 megahertz
BIOS: Award Software International, Inc. FD 06/12/2007
Drives Memory Modules c,d
320.06 Gigabytes Usable Hard Drive Capacity
20.56 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-RAM GSA-H50L [CD-ROM drive]
MagicISO Virtual DVD-ROM0000 [CD-ROM drive]
PR2382Y CWD713Z [CD-ROM drive]
PR2382Y CWD713Z SCSI CdRom Device [CD-ROM drive]

SAMSUNG HD321KJ SCSI Disk Device (320.07 GB) -- drive 0 2048 Megabytes Installed Memory

Slot 'A0' has 1024 MB
Slot 'A1' has 1024 MB
Slot 'A2' is Empty
Slot 'A3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 320.06 GB 20.56 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 18/06/2009 16:20:44 (admin)
Karel Kurjama 19/06/2009 21:16:57 (admin)
local system accounts
Guest 19/06/2009 19:18:48
HelpAssistant never
Kareleee never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account

Microsoft XPS Document Writer on XPSPort:
Samsung SCX-4200 Series on \\EHEE\SamsungS
Samsung SCX-4200 Series on \\ehee\Samsung SCX-4200 Series
Controllers Display
NVIDIA nForce Serial ATA Controller (2x)
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller
Standard IDE/ESDI Hard Disk Controller NVIDIA GeForce 8600 GT [Display adapter]
LGE L1953S [Monitor] (17.1"vis, February 2007)
Bus Adapters Multimedia
MagicISO SCSI Host Controller
SCSI/RAID Host Controller
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller Realtek High Definition Audio
Communications Other Devices
Communications cable between two computers [Modem]

1394 Net Adapter
BUFFALO WLI-U2-KG125S Wireless LAN Adapter
Physical Address: 00:16:01:CF:58:9E
NVIDIA nForce 10/100/1000 Mbps Ethernet
primary APIPA Address: 169.254.35.37 / 16
Physical Address: 00:1A:4D:8C:86:49
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
NVIDIA Network Bus Enumerator
USB Root Hub (2x)
Virus Protection [Back to Top]
F-Secure Internet Security 2008 8.00 Version 8.00
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 06/09/2009 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q958687 - Critical (details...)
Installed Microsoft Hotfixes [Back to Top]
.NET Framework 2.0 Service Pack 2
KB958481 on 12/05/2009 (details...)
.NET Framework 3.0 Service Pack 2
KB958483 on 12/05/2009 (details...)
.NET Framework 3.5 SP1
KB958484 on 12/05/2009 (details...)
Compatibility Pack for the 2007 Office system
KB940289[SP] on 29/08/2008 (details...)
KB951550 on 13/11/2008 (details...)
KB951944 on 12/09/2008 (details...)
KB954326 on 12/09/2008 (details...)
KB969613 on 11/06/2009 (details...)
KB969618 on 13/05/2009 (details...)
KB969679 on 11/06/2009 (details...)
MSXML 2
SP6
KB887606 (details...)
MSXML 4
SP2
KB927978 (details...)
MSXML 6 Service Pack 2 (KB954459)
KB954459 on 13/11/2008 (details...)
MSXML 6
SP0
KB927977 (details...)
MSXML4SP2
KB936181 on 10/10/2007 (details...)
KB954430 on 13/11/2008 (details...)
Office XP Professional with FrontPage
KB904018 on 16/10/2007 (details...)
KB905649 on 16/10/2007 (details...)
KB905758 on 16/10/2007 (details...)
KB911701 on 16/10/2007 (details...)
KB913471 on 16/10/2007 (details...)
KB920816 on 16/10/2007 (details...)
KB921596 on 13/08/2008 (details...)
KB932031 on 15/06/2008 (details...)
KB933399 on 15/04/2009 (details...)
KB944423 on 15/06/2008 (details...)
KB946985 on 15/06/2008 (details...)
KB950129 on 15/06/2008 (details...)
KB953405 on 12/09/2008 (details...)
KB955440 on 13/08/2008 (details...)
KB956464 on 15/10/2008 (details...)
KB957646 on 11/06/2009 (details...)
KB957781 on 13/05/2009 (details...)
KB969602 on 11/06/2009 (details...)
KB969680 on 11/06/2009 (details...)
WGA
SP0
KB892130 on 11/12/2008 (details...)
Windows Media Connect
SP0
WMCSETUP on 05/02/2006 (Windows Media Connect 2)
Windows Media Format 11 SDK
KB929399 (details...)
SP0
KB929399 on 27/08/2008 (details...)
Windows Media Player 10
KB936782_WMP10 (details...)
SP0
KB895181 (details...)
KB895316 (details...)
KB912455 (details...)
KB913800 (details...)
KB923689 (details...)
SP2
KB936782_WMP10 on 10/10/2007 (details...)
Windows Media Player 11
KB936782_WMP11 (details...)
KB939683 (details...)
KB954154_WM11 (details...)
KB959772_WM11 (details...)
SP0
KB939683 on 27/08/2008 (details...)

Windows Media Player 11
SP0 (continued)
KB954154_WM11 on 12/09/2008 (details...)
KB959772_WM11 on 12/03/2009 (details...)
SP2
KB936782_WMP11 on 27/08/2008 (details...)
Windows Media Player 6.4
SP0
KB925398 (details...)
Windows Media Player
KB952069_WM9 (details...)
SP0
KB902344 (details...)
KB911564 (details...)
KB923198 (details...)
KB925470 (details...)
KB926251 (details...)
KB952069_WM9 on 12/12/2008 (details...)
Windows XP
KB941569 (details...)
SP0
KB941569 on 11/12/2007 (details...)
KB969497-IE8 on 23/05/2009 (details...)
KB969897-IE8 on 11/06/2009 (details...)
SP10
MSCOMPPACKV1 on 23/08/2008 (Microsoft Compression Client Pack 1.0 for Windows XP)
SP3
KB888111WXPSP2 on 09/10/2007 (details...)
KB893803V2 on 19/10/2007 (details...)
KB936929[SP] on 11/12/2008 (details...)
SP4
KB923561 on 15/04/2009 (details...)
KB938464 on 11/12/2008 (details...)
KB938464-V2 on 12/03/2009 (details...)
KB946648 on 11/12/2008 (details...)
KB950759 on 11/12/2008 (details...)
KB950760 on 15/06/2008 (details...)
KB950762 on 11/12/2008 (details...)
KB950974 on 11/12/2008 (details...)
KB951066 on 11/12/2008 (details...)
KB951072-V2 on 12/08/2008 (details...)
KB951376 on 11/12/2008 (details...)
KB951376-V2 on 11/12/2008 (details...)
KB951698 on 11/12/2008 (details...)
KB951748 on 11/12/2008 (details...)
KB951978 on 12/12/2008 (details...)
KB952004 on 15/04/2009 (details...)
KB952287 on 11/12/2008 (details...)
KB952954 on 11/12/2008 (details...)
KB953838 on 11/12/2008 (details...)
KB953839 on 12/08/2008 (details...)
KB954211 on 11/12/2008 (details...)
KB954550-V5 on 23/03/2009 (details...)
KB954600 on 12/12/2008 (details...)
KB954708 on 15/03/2009 (details...)
KB955069 on 11/12/2008 (details...)
KB955839 on 12/12/2008 (details...)
KB956390 on 11/12/2008 (details...)
KB956391 on 15/10/2008 (details...)
KB956572 on 15/04/2009 (details...)
KB956802 on 12/12/2008 (details...)
KB956803 on 11/12/2008 (details...)
KB956841 on 11/12/2008 (details...)
KB957095 on 11/12/2008 (details...)
KB957097 on 11/12/2008 (details...)
KB958215 on 12/12/2008 (details...)
KB958644 on 11/12/2008 (details...)
KB958690 on 12/03/2009 (details...)
KB959426 on 15/04/2009 (details...)
KB960225 on 12/03/2009 (details...)
KB960715 on 12/02/2009 (details...)
KB960803 on 15/04/2009 (details...)
KB961118 on 25/03/2009 (details...)
KB961373 on 15/04/2009 (details...)
KB961501 on 11/06/2009 (details...)
KB961503 on 30/04/2009 (details...)
KB963027 on 15/04/2009 (details...)
KB967715 on 28/02/2009 (details...)
KB968537 on 11/06/2009 (details...)
KB969898 on 11/06/2009 (details...)
KB970238 on 11/06/2009 (details...)
XML Paper Specification Shared Components Pack 1.0
XPSEPSC (XML Paper Specification Shared Components Pack 1.0)

**lorjack** · 06-19-2009, 01:18 PM

Have you tried booting into safe mode to see if it shows up correctly then?

nollieon · 06-19-2009, 01:42 PM

Booting in safe mode, made no difference. Network connections still is empty.
Even tried booting in safe mode with networking, still the same.

**Dunedin** · 06-19-2009, 03:47 PM

Hello nollieon

It could be malware
or
Do you have SP3 installed
http://www.microsoft.com/downloads/d...displaylang=en

.

nollieon · 06-19-2009, 05:02 PM

Yes, i do have SP 3 installed, but the hotfix did not help.

If it is malware then how can i find and get rid of it?
Any programs that you can recommend?

steveb1234 · 06-19-2009, 05:15 PM

In your run box type 'services.msc' - this should open the services list - scroll down to 'network connections' -right click on this and select properties - in the box that opens you should see a lookup slot. Select automatic - click apply- and if the start button is lit up click on that also.
This could be a malware issue but try this first.

steveb1234 · 06-19-2009, 05:21 PM

In your run box type 'services.msc' - this should open the services list - scroll down to 'network connections' -right click on this and select properties - in the box that opens you should see a lookup slot. Select automatic - click apply- and if the start button is lit up click on that also.
This could be a malware issue but try this first.

nollieon · 06-19-2009, 05:23 PM

Yes i have tried that, but network connections is still empty.

Probably is a malware issue.
Any recommendations? :)

**Dunedin** · 06-20-2009, 03:06 AM

If you suspect malware you need to visit our malware removal forum. We do not help with that in this forum.

Please read “Virus/Trojan/Spyware Removal Help “ and follow the instructions very carefully; then, post all the requested logs and information in the Virus Help Forum
If you cannot complete any step, just miss it out and do what you can, but be sure to include this information in your post.
Please ensure that you create a new thread in the Virus Help Forum; not back here in this one.

Please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.

.

06-19-2009, 12:53 PM	#1 (permalink)
nollieon Registered User Join Date: Jun 2009 Posts: 4 OS: XP	Network connections empty. Hey, i have a really bad problem. When i go to control panel - network connections it is empty and If I click the Advanced menu and then click Advanced Settings, only the [Remote Access connections] entry appears in the Connections list. In the device manager everything is fine and working. I do not know how the problem started, just one day i saw that the network connections folder was empty, also on the taskbar, the lan icon was missing. I have pretty much tried everything. Updated net adapter drivers. Deleted the old drivers in safe mode, then re installed the drivers. I did absolutely everything on the microsoft troubleshoot page. http://support.microsoft.com/kb/825826 Everything seems to work fine, i even can connect to the internet with a Buffalo usb air navigator. But i need the lan to connect to lan parties when i participate. I am writing this on my asus eee which is connected to my big computer. I can browse all the files on my big computer with my asus eee and vice versa. I´m getting quite desperate, I think my only option is to do a windows repair install. I do not know if this is a spyware or hardware problem. My computer is protected really good. I am using F-secure for spyware and virus protection, just did a full scan and did not find any viruses. I can run extra tests on the computer if necessary. Please help me if you can :). Thanks for reading. Belarc advisor showed me this: Computer Profile Summary Computer Name: Karel (in WORKGROUP) — Karel Profile Date: 19 June 2009 21:31:03 Advisor Version: 7.2x Windows Logon: Karel Kurjama Click here for Belarc's System Management products, for large and small companies. Operating System System Model Windows XP Professional Service Pack 3 (build 2600) Enclosure Type: Desktop Processor a Main Circuit Board b 2.50 gigahertz AMD Athlon 64 X2 Dual Core 256 kilobyte primary memory cache 512 kilobyte secondary memory cache Board: Gigabyte Technology Co., Ltd. M55S-S3 Bus Clock: 200 megahertz BIOS: Award Software International, Inc. FD 06/12/2007 Drives Memory Modules c,d 320.06 Gigabytes Usable Hard Drive Capacity 20.56 Gigabytes Hard Drive Free Space HL-DT-ST DVD-RAM GSA-H50L [CD-ROM drive] MagicISO Virtual DVD-ROM0000 [CD-ROM drive] PR2382Y CWD713Z [CD-ROM drive] PR2382Y CWD713Z SCSI CdRom Device [CD-ROM drive] SAMSUNG HD321KJ SCSI Disk Device (320.07 GB) -- drive 0 2048 Megabytes Installed Memory Slot 'A0' has 1024 MB Slot 'A1' has 1024 MB Slot 'A2' is Empty Slot 'A3' is Empty Local Drive Volumes c: (NTFS on drive 0) 320.06 GB 20.56 GB free Network Drives None detected Users (mouse over user name for details) Printers local user accounts last logon Administrator 18/06/2009 16:20:44 (admin) Karel Kurjama 19/06/2009 21:16:57 (admin) local system accounts Guest 19/06/2009 19:18:48 HelpAssistant never Kareleee never SUPPORT_388945a0 never Marks a disabled account; Marks a locked account Microsoft XPS Document Writer on XPSPort: Samsung SCX-4200 Series on \\EHEE\SamsungS Samsung SCX-4200 Series on \\ehee\Samsung SCX-4200 Series Controllers Display NVIDIA nForce Serial ATA Controller (2x) Primary IDE Channel [Controller] Secondary IDE Channel [Controller] Standard Dual Channel PCI IDE Controller Standard IDE/ESDI Hard Disk Controller NVIDIA GeForce 8600 GT [Display adapter] LGE L1953S [Monitor] (17.1"vis, February 2007) Bus Adapters Multimedia MagicISO SCSI Host Controller SCSI/RAID Host Controller Standard Enhanced PCI to USB Host Controller Standard OpenHCD USB Host Controller Realtek High Definition Audio Communications Other Devices Communications cable between two computers [Modem] 1394 Net Adapter BUFFALO WLI-U2-KG125S Wireless LAN Adapter Physical Address: 00:16:01:CF:58:9E NVIDIA nForce 10/100/1000 Mbps Ethernet primary APIPA Address: 169.254.35.37 / 16 Physical Address: 00:1A:4D:8C:86:49 Texas Instruments OHCI Compliant IEEE 1394 Host Controller Standard 101/102-Key or Microsoft Natural PS/2 Keyboard PS/2 Compatible Mouse NVIDIA Network Bus Enumerator USB Root Hub (2x) Virus Protection [Back to Top] F-Secure Internet Security 2008 8.00 Version 8.00 Realtime File Scanning On Missing Microsoft Security Hotfixes [Back to Top] These required security hotfixes (using the 06/09/2009 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed. Q958687 - Critical (details...) Installed Microsoft Hotfixes [Back to Top] .NET Framework 2.0 Service Pack 2 KB958481 on 12/05/2009 (details...) .NET Framework 3.0 Service Pack 2 KB958483 on 12/05/2009 (details...) .NET Framework 3.5 SP1 KB958484 on 12/05/2009 (details...) Compatibility Pack for the 2007 Office system KB940289[SP] on 29/08/2008 (details...) KB951550 on 13/11/2008 (details...) KB951944 on 12/09/2008 (details...) KB954326 on 12/09/2008 (details...) KB969613 on 11/06/2009 (details...) KB969618 on 13/05/2009 (details...) KB969679 on 11/06/2009 (details...) MSXML 2 SP6 KB887606 (details...) MSXML 4 SP2 KB927978 (details...) MSXML 6 Service Pack 2 (KB954459) KB954459 on 13/11/2008 (details...) MSXML 6 SP0 KB927977 (details...) MSXML4SP2 KB936181 on 10/10/2007 (details...) KB954430 on 13/11/2008 (details...) Office XP Professional with FrontPage KB904018 on 16/10/2007 (details...) KB905649 on 16/10/2007 (details...) KB905758 on 16/10/2007 (details...) KB911701 on 16/10/2007 (details...) KB913471 on 16/10/2007 (details...) KB920816 on 16/10/2007 (details...) KB921596 on 13/08/2008 (details...) KB932031 on 15/06/2008 (details...) KB933399 on 15/04/2009 (details...) KB944423 on 15/06/2008 (details...) KB946985 on 15/06/2008 (details...) KB950129 on 15/06/2008 (details...) KB953405 on 12/09/2008 (details...) KB955440 on 13/08/2008 (details...) KB956464 on 15/10/2008 (details...) KB957646 on 11/06/2009 (details...) KB957781 on 13/05/2009 (details...) KB969602 on 11/06/2009 (details...) KB969680 on 11/06/2009 (details...) WGA SP0 KB892130 on 11/12/2008 (details...) Windows Media Connect SP0 WMCSETUP on 05/02/2006 (Windows Media Connect 2) Windows Media Format 11 SDK KB929399 (details...) SP0 KB929399 on 27/08/2008 (details...) Windows Media Player 10 KB936782_WMP10 (details...) SP0 KB895181 (details...) KB895316 (details...) KB912455 (details...) KB913800 (details...) KB923689 (details...) SP2 KB936782_WMP10 on 10/10/2007 (details...) Windows Media Player 11 KB936782_WMP11 (details...) KB939683 (details...) KB954154_WM11 (details...) KB959772_WM11 (details...) SP0 KB939683 on 27/08/2008 (details...) Windows Media Player 11 SP0 (continued) KB954154_WM11 on 12/09/2008 (details...) KB959772_WM11 on 12/03/2009 (details...) SP2 KB936782_WMP11 on 27/08/2008 (details...) Windows Media Player 6.4 SP0 KB925398 (details...) Windows Media Player KB952069_WM9 (details...) SP0 KB902344 (details...) KB911564 (details...) KB923198 (details...) KB925470 (details...) KB926251 (details...) KB952069_WM9 on 12/12/2008 (details...) Windows XP KB941569 (details...) SP0 KB941569 on 11/12/2007 (details...) KB969497-IE8 on 23/05/2009 (details...) KB969897-IE8 on 11/06/2009 (details...) SP10 MSCOMPPACKV1 on 23/08/2008 (Microsoft Compression Client Pack 1.0 for Windows XP) SP3 KB888111WXPSP2 on 09/10/2007 (details...) KB893803V2 on 19/10/2007 (details...) KB936929[SP] on 11/12/2008 (details...) SP4 KB923561 on 15/04/2009 (details...) KB938464 on 11/12/2008 (details...) KB938464-V2 on 12/03/2009 (details...) KB946648 on 11/12/2008 (details...) KB950759 on 11/12/2008 (details...) KB950760 on 15/06/2008 (details...) KB950762 on 11/12/2008 (details...) KB950974 on 11/12/2008 (details...) KB951066 on 11/12/2008 (details...) KB951072-V2 on 12/08/2008 (details...) KB951376 on 11/12/2008 (details...) KB951376-V2 on 11/12/2008 (details...) KB951698 on 11/12/2008 (details...) KB951748 on 11/12/2008 (details...) KB951978 on 12/12/2008 (details...) KB952004 on 15/04/2009 (details...) KB952287 on 11/12/2008 (details...) KB952954 on 11/12/2008 (details...) KB953838 on 11/12/2008 (details...) KB953839 on 12/08/2008 (details...) KB954211 on 11/12/2008 (details...) KB954550-V5 on 23/03/2009 (details...) KB954600 on 12/12/2008 (details...) KB954708 on 15/03/2009 (details...) KB955069 on 11/12/2008 (details...) KB955839 on 12/12/2008 (details...) KB956390 on 11/12/2008 (details...) KB956391 on 15/10/2008 (details...) KB956572 on 15/04/2009 (details...) KB956802 on 12/12/2008 (details...) KB956803 on 11/12/2008 (details...) KB956841 on 11/12/2008 (details...) KB957095 on 11/12/2008 (details...) KB957097 on 11/12/2008 (details...) KB958215 on 12/12/2008 (details...) KB958644 on 11/12/2008 (details...) KB958690 on 12/03/2009 (details...) KB959426 on 15/04/2009 (details...) KB960225 on 12/03/2009 (details...) KB960715 on 12/02/2009 (details...) KB960803 on 15/04/2009 (details...) KB961118 on 25/03/2009 (details...) KB961373 on 15/04/2009 (details...) KB961501 on 11/06/2009 (details...) KB961503 on 30/04/2009 (details...) KB963027 on 15/04/2009 (details...) KB967715 on 28/02/2009 (details...) KB968537 on 11/06/2009 (details...) KB969898 on 11/06/2009 (details...) KB970238 on 11/06/2009 (details...) XML Paper Specification Shared Components Pack 1.0 XPSEPSC (XML Paper Specification Shared Components Pack 1.0)

06-19-2009, 01:18 PM	#2 (permalink)
lorjack TSF Enthusiast Join Date: Nov 2007 Location: Planet Earth Posts: 2,205 OS: Windows 2K, XP Pro sp3, Windows Vista, Windows 7, Ubuntu	Re: Network connections empty. Have you tried booting into safe mode to see if it shows up correctly then? __________________ Those who can't write, write manuals. Don't trouble trouble until trouble troubles you...

06-19-2009, 01:42 PM	#3 (permalink)
nollieon Registered User Join Date: Jun 2009 Posts: 4 OS: XP	Re: Network connections empty. Booting in safe mode, made no difference. Network connections still is empty. Even tried booting in safe mode with networking, still the same.

06-19-2009, 03:47 PM	#4 (permalink)
Dunedin Mentor Join Date: Jul 2007 Location: Over the Forth from Edinburgh, Scotland Posts: 3,514 OS: WinXP Pro/Windows7 RTM Ultimate	Re: Network connections empty. Hello nollieon It could be malware or Do you have SP3 installed http://www.microsoft.com/downloads/d...displaylang=en . __________________

06-19-2009, 05:02 PM	#5 (permalink)
nollieon Registered User Join Date: Jun 2009 Posts: 4 OS: XP	Re: Network connections empty. Yes, i do have SP 3 installed, but the hotfix did not help. If it is malware then how can i find and get rid of it? Any programs that you can recommend?

06-19-2009, 05:15 PM	#6 (permalink)
steveb1234 Registered User Join Date: May 2009 Posts: 302 OS: xp, windows 7	Re: Network connections empty. In your run box type 'services.msc' - this should open the services list - scroll down to 'network connections' -right click on this and select properties - in the box that opens you should see a lookup slot. Select automatic - click apply- and if the start button is lit up click on that also. This could be a malware issue but try this first.

06-19-2009, 05:21 PM	#7 (permalink)
steveb1234 Registered User Join Date: May 2009 Posts: 302 OS: xp, windows 7	Re: Network connections empty. In your run box type 'services.msc' - this should open the services list - scroll down to 'network connections' -right click on this and select properties - in the box that opens you should see a lookup slot. Select automatic - click apply- and if the start button is lit up click on that also. This could be a malware issue but try this first.

06-19-2009, 05:23 PM	#8 (permalink)
nollieon Registered User Join Date: Jun 2009 Posts: 4 OS: XP	Re: Network connections empty. Yes i have tried that, but network connections is still empty. Probably is a malware issue. Any recommendations? :)

06-20-2009, 03:06 AM	#9 (permalink)
Dunedin Mentor Join Date: Jul 2007 Location: Over the Forth from Edinburgh, Scotland Posts: 3,514 OS: WinXP Pro/Windows7 RTM Ultimate	Re: Network connections empty. If you suspect malware you need to visit our malware removal forum. We do not help with that in this forum. Please read “Virus/Trojan/Spyware Removal Help “ and follow the instructions very carefully; then, post all the requested logs and information in the Virus Help Forum If you cannot complete any step, just miss it out and do what you can, but be sure to include this information in your post. Please ensure that you create a new thread in the Virus Help Forum; not back here in this one. Please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can. . __________________