Laptop Srsly messed up....(multiple BSOD.. system lockup.. recovery fail..) help plz!

REPLICAT0R · 12-28-2008, 05:42 PM

i am not computer illiterate.. i am usually pretty savvy at fixing problems on my laptop... but this... i have never seen before...

long story short. i tried to get rid of the virus on my computer by installing AVG 8 internet security ... after installation and cleanup everything was good at this point.... however i accidently deleted bout 5 files from my Recovery partition.... due to the virus vault being full...
i dont think problems were cause by this... but this causes a big problem later on...

i normally run utorrent 24/7.... and it hasnt caused a problem.... but bout 2 days ago.. i started to get BSOD and restarts... it occured infrequently(2 days ago)... but have been increasing to bout every 10-20min(today). so i uninstalled AVG 8. i did several registry clean. and other system checks...

but i am STILL either getting BSOD or system lockup(everythin freezes)
and i would need to force shut off and restart...
i took a look at the minidumps... to try to pin down to the problem....
but the problem is its multiple causes..

some of the minidump says its caused by explorer.exe, other says its svhost.exe , and one file even says Utorrent exe(when utorrent wasnt runnin.. it was caused by some other process). 1 of the file says its caused by memory corruption.
heres some others..
services.exe --> sptd.sys..

i got over 15 minidump files.... and restart count well into the 60s.... so u get the idea...

is there a way i can fix this without reinstalll/recovery?

if not.. then can i do a Repair install from a windows xp media edition 2005(my os)

if not..... then wut can i do? whenever i tried to recover.. the bar will load.. and it says initializing recovery options(or somthin similar) and it would get stuck at the 1st 2 bars....

so how do i repair my recovery partition. i also have a recovery DVD.. but the recovery process does not seem to run off the dvd.. rather from the drive itself....

ugh this is so frustrating

and one more thing... CAn this BSOD and system lockup caused by a virus/malware?

REPLICAT0R · 12-28-2008, 06:17 PM

heres the latest minidump file..

i have reinstalled AVG 8..... and there is bsod again.....

heres the debug file..

Code:

Microsoft (R) Windows Debugger Version 6.10.0003.233 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\Minidump\Mini122808-22.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp2_rtm.040803-2158
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x805531a0
Debug session time: Sun Dec 28 21:01:16.312 2008 (GMT-5)
System Uptime: 0 days 0:16:21.906
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.....
Loading User Symbols
Loading unloaded module list
............
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C2, {7, cd4, 406020c, e37376a8}

Probably caused by : ntkrnlpa.exe ( nt!ExFreePoolWithTag+2a0 )

Followup: MachineOwner
---------

kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_CALLER (c2)
The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
Arguments:
Arg1: 00000007, Attempt to free pool which was already freed
Arg2: 00000cd4, (reserved)
Arg3: 0406020c, Memory contents of the pool block
Arg4: e37376a8, Address of the block of pool being deallocated

Debugging Details:
------------------


POOL_ADDRESS:  e37376a8 

FREED_POOL_TAG:  CMVw

BUGCHECK_STR:  0xc2_7_CMVw

CUSTOMER_CRASH_COUNT:  22

DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT

PROCESS_NAME:  System

LAST_CONTROL_TRANSFER:  from 80543c86 to 804f8925

STACK_TEXT:  
f7906bd0 80543c86 000000c2 00000007 00000cd4 nt!KeBugCheckEx+0x1b
f7906c20 80620b24 e37376a8 f7564d43 f7906c7c nt!ExFreePoolWithTag+0x2a0
f7906c30 80621242 e37376a8 e37cf244 0005b000 nt!CmpFreeCmView+0x26
f7906c7c 8062e7ba e37cf008 e3751a68 00000000 nt!CmpUnPinCmView+0x196
f7906ca8 8062fdbf e37cf008 f7906ce0 e37cf22c nt!HvpFlushMappedData+0xfe
f7906d28 80630488 e37cf008 00000000 e37cf008 nt!HvpDoWriteHive+0x1db
f7906d40 80626fc2 e37cf001 8055a1fc 8054fea0 nt!HvSyncHive+0x88
f7906d5c 8061fe1d 00000000 87582da8 00000000 nt!CmpDoFlushAll+0x6c
f7906d74 80533dd0 00000000 00000000 87582da8 nt!CmpLazyFlushWorker+0x51
f7906dac 805c4a28 00000000 00000000 00000000 nt!ExpWorkerThread+0x100
f7906ddc 80540fa2 80533cd0 00000001 00000000 nt!PspSystemThreadStartup+0x34
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!ExFreePoolWithTag+2a0
80543c86 8b45f8          mov     eax,dword ptr [ebp-8]

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!ExFreePoolWithTag+2a0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlpa.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  41107b0c

FAILURE_BUCKET_ID:  0xc2_7_CMVw_nt!ExFreePoolWithTag+2a0

BUCKET_ID:  0xc2_7_CMVw_nt!ExFreePoolWithTag+2a0

Followup: MachineOwner
---------

gonna run avg in safemode and check for virus.... ugh

and my internet is cutting off... like i have to reload the page 5 times before it appears... otherwise i get connection closed off by remote host...

peterdiva · 12-29-2008, 12:34 PM

Do you have Zonealarm installed? You can also Zip up and attach some of the most recent minidumps.

12-28-2008, 05:42 PM	#1 (permalink)
REPLICAT0R Registered User Join Date: Dec 2008 Posts: 2 OS: xp sp2	Laptop Srsly messed up....(multiple BSOD.. system lockup.. recovery fail..) help plz! i am not computer illiterate.. i am usually pretty savvy at fixing problems on my laptop... but this... i have never seen before... long story short. i tried to get rid of the virus on my computer by installing AVG 8 internet security ... after installation and cleanup everything was good at this point.... however i accidently deleted bout 5 files from my Recovery partition.... due to the virus vault being full... i dont think problems were cause by this... but this causes a big problem later on... i normally run utorrent 24/7.... and it hasnt caused a problem.... but bout 2 days ago.. i started to get BSOD and restarts... it occured infrequently(2 days ago)... but have been increasing to bout every 10-20min(today). so i uninstalled AVG 8. i did several registry clean. and other system checks... but i am STILL either getting BSOD or system lockup(everythin freezes) and i would need to force shut off and restart... i took a look at the minidumps... to try to pin down to the problem.... but the problem is its multiple causes.. some of the minidump says its caused by explorer.exe, other says its svhost.exe , and one file even says Utorrent exe(when utorrent wasnt runnin.. it was caused by some other process). 1 of the file says its caused by memory corruption. heres some others.. services.exe --> sptd.sys.. i got over 15 minidump files.... and restart count well into the 60s.... so u get the idea... is there a way i can fix this without reinstalll/recovery? if not.. then can i do a Repair install from a windows xp media edition 2005(my os) if not..... then wut can i do? whenever i tried to recover.. the bar will load.. and it says initializing recovery options(or somthin similar) and it would get stuck at the 1st 2 bars.... so how do i repair my recovery partition. i also have a recovery DVD.. but the recovery process does not seem to run off the dvd.. rather from the drive itself.... ugh this is so frustrating and one more thing... CAn this BSOD and system lockup caused by a virus/malware? Last edited by REPLICAT0R; 12-28-2008 at 05:49 PM.

12-29-2008, 12:34 PM	#3 (permalink)
peterdiva Registered User Join Date: Oct 2005 Location: Western Australia Posts: 455 OS: WinXP	Re: Laptop Srsly messed up....(multiple BSOD.. system lockup.. recovery fail..) help Do you have Zonealarm installed? You can also Zip up and attach some of the most recent minidumps.