hotmail virus?

dummy · 10-23-2008, 05:36 PM

Hi all,

I would be very grateful for any replys....

I think my hubbys email was infected with a virus??? there were numerous emails from the same source......offering cheap electronic goods... and apparently this mail was also sent to everyone on his contact list well I deleted all those mails and by doing this all his msn contacts dissapeared also

Is there anything I can do to retreive them?

dummy · 10-24-2008, 10:27 AM

20 people have read this query! No one has a solution???

Phinney · 10-25-2008, 10:19 AM

Contact Hotmail and tell them your problem. They should be able to help you.

dummy · 10-26-2008, 04:05 PM

Thanks for your reply Phinney

I was hoping one of the Techs on here would have been able to offer a solution but it seems not

Will contact hotmail and see what they have got to say. I thought hotmail scans your mail before you open it.

Thanks again Phinney

Phinney · 10-26-2008, 04:26 PM

Quote:

Originally Posted by dummy

Thanks for your reply Phinney

I was hoping one of the Techs on here would have been able to offer a solution but it seems not

Will contact hotmail and see what they have got to say. I thought hotmail scans your mail before you open it.

Thanks again Phinney

Well that is what I had to do when my hotmail got hacked into and they changed my password.

P.S Your welcome glad I could help you.

dummy · 10-29-2008, 10:42 AM

Ok.... no input from hotmail so heres the 2nd part of my query.Hope someone out there can help.

I've done an AVG VERSION 8 Scan on my hubby's settings and found
msnportal.112.207.net.7225be6f I moved it to the vault did another scan and everything was clean but as soon as I opened msn and closed it again I did another scan and it was back again!!! Is this a virus?? can anyone tell me how to permanently get rid of it? Please, Many thanks in advance.I am not very computer literate so simple terms would be appreiciated

Also I deted messenger and reinstalled but still the problem persists

10-23-2008, 05:36 PM	#1 (permalink)
dummy Registered User Join Date: Jan 2005 Location: wales Posts: 16 OS: XP	hotmail virus? Hi all, I would be very grateful for any replys.... I think my hubbys email was infected with a virus??? there were numerous emails from the same source......offering cheap electronic goods... and apparently this mail was also sent to everyone on his contact list well I deleted all those mails and by doing this all his msn contacts dissapeared also Is there anything I can do to retreive them?

10-24-2008, 10:27 AM	#2 (permalink)
dummy Registered User Join Date: Jan 2005 Location: wales Posts: 16 OS: XP	Re: hotmail virus? 20 people have read this query! No one has a solution???

10-25-2008, 10:19 AM	#3 (permalink)
Phinney Registered User Join Date: Aug 2008 Location: Missouri Posts: 22 OS: Windows XP Home SP3	Re: hotmail virus? Contact Hotmail and tell them your problem. They should be able to help you.

10-26-2008, 04:05 PM	#4 (permalink)
dummy Registered User Join Date: Jan 2005 Location: wales Posts: 16 OS: XP	Re: hotmail virus? Thanks for your reply Phinney I was hoping one of the Techs on here would have been able to offer a solution but it seems not Will contact hotmail and see what they have got to say. I thought hotmail scans your mail before you open it. Thanks again Phinney

10-29-2008, 10:42 AM	#6 (permalink)
dummy Registered User Join Date: Jan 2005 Location: wales Posts: 16 OS: XP	Re: hotmail virus? Ok.... no input from hotmail so heres the 2nd part of my query.Hope someone out there can help. I've done an AVG VERSION 8 Scan on my hubby's settings and found msnportal.112.207.net.7225be6f I moved it to the vault did another scan and everything was clean but as soon as I opened msn and closed it again I did another scan and it was back again!!! Is this a virus?? can anyone tell me how to permanently get rid of it? Please, Many thanks in advance.I am not very computer literate so simple terms would be appreiciated Also I deted messenger and reinstalled but still the problem persists Last edited by dummy; 10-29-2008 at 10:57 AM.