Getting error screen

Medu · 09-19-2008, 05:09 PM

I recently tried to install Security Pack 3 through a Windows update on my Dell Inspiron 1405 intel Centrino Duo laptop. My OS is Windows XP Media Edition, but capable for Vista. When I installed the security pack and rebooted when prompted, I recieved a blue error screen that said that "an error had occured and Windows was shut down to protect your computer; an attempt was made to execute non-executable menmory." I can't enter my laptop to get rid of SP3 in any mode-the last known configuration that works and start Windows normally modes just give me the error screen; the safe mode prompts just give me driver lists before getting said error screen.

I've got some stuff on my laptop I want to save because they're my papers for my college English portfolio and I have no other copies of them-as well as pictures of my cat as a kitten with no other copies, so my big questions are: how do I get rid of SP3 without wiping my laptop clean or re-installing Windows and IF and only IF I have to completely wipe my laptop clean/re-install Windows, how do I save those papers and pics?

mike2020learnin · 09-19-2008, 10:59 PM

Hello & welcome to TSF

check out this site

http://www.informationweek.com/share...leID=189400897

you will not loose any data or installed programs

but you will have to redownload all you microsoft updates

hope this helps

Mike

09-19-2008, 05:09 PM	#1 (permalink)
Medu Registered User Join Date: Sep 2008 Posts: 1 OS: Windows XP Media Edition My System	Getting error screen I recently tried to install Security Pack 3 through a Windows update on my Dell Inspiron 1405 intel Centrino Duo laptop. My OS is Windows XP Media Edition, but capable for Vista. When I installed the security pack and rebooted when prompted, I recieved a blue error screen that said that "an error had occured and Windows was shut down to protect your computer; an attempt was made to execute non-executable menmory." I can't enter my laptop to get rid of SP3 in any mode-the last known configuration that works and start Windows normally modes just give me the error screen; the safe mode prompts just give me driver lists before getting said error screen. I've got some stuff on my laptop I want to save because they're my papers for my college English portfolio and I have no other copies of them-as well as pictures of my cat as a kitten with no other copies, so my big questions are: how do I get rid of SP3 without wiping my laptop clean or re-installing Windows and IF and only IF I have to completely wipe my laptop clean/re-install Windows, how do I save those papers and pics?

09-19-2008, 10:59 PM	#2 (permalink)
mike2020learnin Tech, Microsoft Support Join Date: Feb 2007 Location: Michigan , I donated so can you Posts: 2,822 OS: Windows XP Home & Pro. Sp3 / both compleatly updated My System	Re: Getting error screen Hello & welcome to TSF check out this site http://www.informationweek.com/share...leID=189400897 you will not loose any data or installed programs but you will have to redownload all you microsoft updates hope this helps Mike __________________ Mike How to back up and restore the registry in Windows XP and Windows Vista How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 Last edited by mike2020learnin : 09-19-2008 at 11:06 PM.