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| Windows XP Support Find support for Windows XP here. |
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#1 (permalink) |
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Registered User
Join Date: Sep 2008
Posts: 4
OS: xp
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Can't Startup Computer!
I can't boot up my computer so I figured I'd reinstall xp, but it won't let me do it without reformatting the hard drive. When I hit 'R' during set up, at the dos prompt I get 'An error occurred during directory enumeration'. I've
tried running 'chkdsk' at least 5 times and everytime it locks up at 25%. HELP!! I've tried 'fixboot' and that didn't work either. |
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#2 (permalink) |
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Mentor, Microsoft Support
Join Date: Jul 2007
Location: Over the Forth from Edinburgh, Scotland
Posts: 2,157
OS: WinXP Pro/Vista Ultimate
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Hello Saddie99
![]() It might not be locking up. Sometimes chkdsk takes ages to complete Run chkdsk /p /r Note the 2 spaces Be prepared to leave it running all night if necessary. It might complete quickly or it might take hours. .
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#4 (permalink) |
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Manager, Hardware Forums
Join Date: Jul 2004
Location: west australia
Posts: 44,234
OS: vista 32x ultimate retail
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Re: Can't Startup Computer!
download and run the hard drive makers diognostic utility on the hard drve
http://www.tacktech.com/display.cfm?ttid=287 instead of a clean install try a repair install boot from the cd and choose install ignore the first repair option and continue with install when windows finds the previous installation then do the repair
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#6 (permalink) |
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Mentor, Microsoft Support
Join Date: Jul 2007
Location: Over the Forth from Edinburgh, Scotland
Posts: 2,157
OS: WinXP Pro/Vista Ultimate
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Re: Can't Startup Computer!
The "R" on the XP installation CD is confusing.
There are 2 of them. The first one you come to near the beginning of setup is not the "Repair" you think it is. It is actually "R" for the Recovery Console where you just type commands to replace files and run some fixes. The actual Repair of XP is found much further on in setup. After the EULA on the page to do a totall reinstall of XP there should also be the second "R" option. This is the one you want. It will Repair XP without removing your files and data. However, if your system is too corrupted this "R" option might not be available. Do you see it on this page? http://www.theeldergeek.com/repairing_windows_xp.htm Scroll way down page to Windows Installation CD - Repair Current Installation If it not there just exit or you will end up doing a clean install and lose everything. .
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#8 (permalink) |
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Manager, Hardware Forums
Join Date: Jul 2004
Location: west australia
Posts: 44,234
OS: vista 32x ultimate retail
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Re: Can't Startup Computer!
this usually occurs if you have installed a sp and the disk does not contain the sp
slipstream the sp into the disk with nlite then use the slipstreamed disk to run the repair http://www.nliteos.com/
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