huiaa

Please can some one help! I feel like our computer is on it's knee's. We have picked up a virus. I have run PC Doctor through it, and its seems to pick up the viruses...but I suspect when we re-boot it starts all over again. Also, there the desktop wallpaper is now some warning saying 'Spware detected on your Computer'..I am a total novice, but I would be really really grateful for any advice or steps to be rid of this thing.

Cheers in advance

Here is the Hijack log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:23:25, on 2008/09/17
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Softnavi\ImgLnch.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\NEC\SmartVision\SVUPnPMn.exe
C:\Program Files\NEC\SmartVision\SvSche.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\MediaGarage\MGSplash.exe
C:\Program Files\nectvrc\tvrc.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\NECMFK\necmfk.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\OV530EM.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\lphc5c3j0e56e.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\DigiOn\DiXiM Media Server\dmsf.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
c:\program files\mcafee.com\agent\mcdetect.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\lsass.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\system32\NTMETER.EXE
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
c:\Windows\System32\asrv.exe
C:\WINDOWS\system32\FUSCli.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.6.0_05\bin\jucheck.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
R3 - URLSearchHook: (no name) - {06663B56-0D73-4f9f-BCC5-4AA941470AFD} - C:\Program Files\PandoBar\SrchAstt\2.bin\P4SRCHAS.DLL
O2 - BHO: Pando Search Assistant BHO - {06663B51-0D73-4f9f-BCC5-4AA941470AFD} - C:\Program Files\PandoBar\SrchAstt\2.bin\P4SRCHAS.DLL
O3 - Toolbar: BIGLOBEツールバー(&B) - {F998C683-89D8-47FA-8C55-3E2CA27D7581} - C:\Program Files\BIGLOBE\Toolbar\biglobe.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Pando Toolbar - {E3EA4FD9-CADE-4ae5-84F7-086EEE888BE4} - C:\Program Files\PandoBar\bar\2.bin\PANDOBAR.DLL
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SoftNavi] "C:\Program Files\Softnavi\ImgLnch.exe" /RESIDENT
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SVUPnPManager] C:\Program Files\NEC\SmartVision\SVUPnPMn.exe
O4 - HKLM\..\Run: [SmartVisionScheduler] C:\Program Files\NEC\SmartVision\SvSche.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [MGSplash] C:\Program Files\MediaGarage\MGSplash.exe
O4 - HKLM\..\Run: [NECTVRC] C:\Program Files\nectvrc\tvrc.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [POPLINK] C:\RUNONCE\GTA\POPLINK.lnk
O4 - HKLM\..\Run: [NECMFK] C:\Program Files\NECMFK\necmfk.exe
O4 - HKLM\..\Run: [Desktopbar] "C:\Program Files\Desktopbar\Desktopbar.exe" /RD
O4 - HKLM\..\Run: [chkmem] C:\Program Files\chkmem\chkmem.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Ovt Wia] C:\WINDOWS\OV530EM.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [explorcr] C:\WINDOWS\system32\explorcr.exe
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime Alternative\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [inrhc1c3j0e56e] C:\WINDOWS\temp\.tt9.tmp.exe /CR=34015803198DE9F11EE8495C41DD2D8815F884B278F5F0F7CAFD82D6B1E46CAF3F1AB4E69541D8FF20582B69ED99A87B5167241BAA938A0ACC28AD18A64181C065E072D95E80D6D4E77891D0EF9EF09F5DF59B
O4 - HKLM\..\Run: [lphc5c3j0e56e] C:\WINDOWS\system32\lphc5c3j0e56e.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKUS\S-1-5-19\..\Run: [ctfmon.exe] ctfmon.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [ctfmon.exe] ctfmon.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] ctfmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] ctfmon.exe (User 'Default user')
O8 - Extra context menu item: BIGLOBE：ニュース検索 - res://C:\Program Files\BIGLOBE\Toolbar\biglobe.dll/script_news.htm
O8 - Extra context menu item: BIGLOBE：ページ検索 - res://C:\Program Files\BIGLOBE\Toolbar\biglobe.dll/script_web.htm
O8 - Extra context menu item: BIGLOBE：画像検索 - res://C:\Program Files\BIGLOBE\Toolbar\biglobe.dll/script_pict.htm
O8 - Extra context menu item: BIGLOBE：辞書検索 - res://C:\Program Files\BIGLOBE\Toolbar\biglobe.dll/script_dic.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun の Java コンソール - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.biglobe.ne.jp/index-pc.html
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...1/mcinsctl.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL
O20 - AppInit_DLLs: karina.dat
O20 - Winlogon Notify: kxlgxldl - C:\WINDOWS\SYSTEM32\kxlgxldl.dll
O23 - Service: Apache - Unknown owner - C:\Program Files\Apache Group\Apache\Apache.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Family Channel Switch (Asrv) - Unknown owner - c:\Windows\System32\asrv.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DiXiM Media Server - DigiOn - C:\Program Files\DigiOn\DiXiM Media Server\dmsf.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: PIXUS 使用状況調査プログラム (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: iPod サービス (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: MSCSPTISRV - Sony Corporation - c:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NT Meter - Unknown owner - C:\WINDOWS\system32\NTMETER.EXE
O23 - Service: PACSPTISVR - Sony Corporation - c:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: BroadPass Manager (Poling_Service) - 日本電気株式会社 - c:\Program Files\BIGLOBE\BroadPass\base\base.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - c:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 12465 bytes

martipev2

Welcome to the Tech Support Forums
Well I suggest you to download Malwarebytes' Anti-Malware from: http://www.download.com/Malwarebytes...-10804572.html
It removed me a virus that neither Kaspersky neither Spybot neither SUPERAntiSpyware detected.

huiaa

I tried that already, but it keeps coming back. I'll have another go. Any other ideas? Cheers

makinu1der2

Hello huiaa,

You should follow the link to the malware removal forum. Please run all the steps listed. If for any reason you are unable to complete a step please make a note and move to the next. At the final step you will be able to post a hijackthis log for one of the experts to analyze and help with the cleaning of your PC. Please be patient as that is a busy forum and it may take some time before someone is able to assist you. Just follow the link below.

http://www.techsupportforum.com/secu...oval-help.html

huiaa

I think everything is OK, but there was one error at the start, but the computer is running much better.

Here is the Hijack log;

Many thanks to you.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:08:04, on 2008/09/17
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\DigiOn\DiXiM Media Server\dmsf.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\OasClnt.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\system32\NTMETER.EXE
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\system32\lsass.exe
c:\program files\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Softnavi\ImgLnch.exe
C:\WINDOWS\system32\hkcmd.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\NEC\SmartVision\SVUPnPMn.exe
C:\Program Files\NEC\SmartVision\SvSche.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\MediaGarage\MGSplash.exe
C:\WINDOWS\TEMP\ndp5.tmp
C:\Program Files\nectvrc\tvrc.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\NECMFK\necmfk.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\OV530EM.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
c:\Windows\System32\asrv.exe
C:\WINDOWS\system32\FUSCli.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.6.0_05\bin\jucheck.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
R3 - URLSearchHook: (no name) - {06663B56-0D73-4f9f-BCC5-4AA941470AFD} - C:\Program Files\PandoBar\SrchAstt\2.bin\P4SRCHAS.DLL
O2 - BHO: Pando Search Assistant BHO - {06663B51-0D73-4f9f-BCC5-4AA941470AFD} - C:\Program Files\PandoBar\SrchAstt\2.bin\P4SRCHAS.DLL
O3 - Toolbar: BIGLOBEツールバー(&B) - {F998C683-89D8-47FA-8C55-3E2CA27D7581} - C:\Program Files\BIGLOBE\Toolbar\biglobe.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Pando Toolbar - {E3EA4FD9-CADE-4ae5-84F7-086EEE888BE4} - C:\Program Files\PandoBar\bar\2.bin\PANDOBAR.DLL
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SoftNavi] "C:\Program Files\Softnavi\ImgLnch.exe" /RESIDENT
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SVUPnPManager] C:\Program Files\NEC\SmartVision\SVUPnPMn.exe
O4 - HKLM\..\Run: [SmartVisionScheduler] C:\Program Files\NEC\SmartVision\SvSche.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [MGSplash] C:\Program Files\MediaGarage\MGSplash.exe
O4 - HKLM\..\Run: [NECTVRC] C:\Program Files\nectvrc\tvrc.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [POPLINK] C:\RUNONCE\GTA\POPLINK.lnk
O4 - HKLM\..\Run: [NECMFK] C:\Program Files\NECMFK\necmfk.exe
O4 - HKLM\..\Run: [Desktopbar] "C:\Program Files\Desktopbar\Desktopbar.exe" /RD
O4 - HKLM\..\Run: [chkmem] C:\Program Files\chkmem\chkmem.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Ovt Wia] C:\WINDOWS\OV530EM.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [explorcr] C:\WINDOWS\system32\explorcr.exe
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime Alternative\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [lphc5c3j0e56e] C:\WINDOWS\system32\lphc5c3j0e56e.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKUS\S-1-5-19\..\Run: [ctfmon.exe] ctfmon.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [ctfmon.exe] ctfmon.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] ctfmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] ctfmon.exe (User 'Default user')
O8 - Extra context menu item: BIGLOBE：ニュース検索 - res://C:\Program Files\BIGLOBE\Toolbar\biglobe.dll/script_news.htm
O8 - Extra context menu item: BIGLOBE：ページ検索 - res://C:\Program Files\BIGLOBE\Toolbar\biglobe.dll/script_web.htm
O8 - Extra context menu item: BIGLOBE：画像検索 - res://C:\Program Files\BIGLOBE\Toolbar\biglobe.dll/script_pict.htm
O8 - Extra context menu item: BIGLOBE：辞書検索 - res://C:\Program Files\BIGLOBE\Toolbar\biglobe.dll/script_dic.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun の Java コンソール - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.biglobe.ne.jp/index-pc.html
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...1/mcinsctl.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL
O20 - AppInit_DLLs: karina.dat
O20 - Winlogon Notify: kxlgxldl - C:\WINDOWS\SYSTEM32\kxlgxldl32.dll
O23 - Service: Apache - Unknown owner - C:\Program Files\Apache Group\Apache\Apache.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Family Channel Switch (Asrv) - Unknown owner - c:\Windows\System32\asrv.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DiXiM Media Server - DigiOn - C:\Program Files\DigiOn\DiXiM Media Server\dmsf.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: PIXUS 使用状況調査プログラム (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: iPod サービス (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: MSCSPTISRV - Sony Corporation - c:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NT Meter - Unknown owner - C:\WINDOWS\system32\NTMETER.EXE
O23 - Service: PACSPTISVR - Sony Corporation - c:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: BroadPass Manager (Poling_Service) - 日本電気株式会社 - c:\Program Files\BIGLOBE\BroadPass\base\base.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - c:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 12304 bytes

ThorXP

Welcome to TSF....

Posting HijackThis logs in this forum is not the correct thing to do as none of the real experts occupy this part of the forum. I do not know if your computer is clean or not but if you follow the next procedure and use the HijackThis from this procedure and not the one you have posted you will find out in short order.

To get Expert Help with malware removal:

I recommend that you read this article… "Simply, click on the links to be re-directed.

"Having problems with spyware and pop-ups? - First Steps";
http://www.techsupportforum.com/secu...oval-help.html

Please follow the instructions very carefully; then, post all the requested logs and information; as instructed, in the
HiJackThis Log Help Forum.
http://www.techsupportforum.com/secu...this-log-help/

Please ensure that you create a new thread in the HiJackThis Log Help Forum;
not back here in this one.

When carrying out The 5 Steps,
http://www.techsupportforum.com/secu...oval-help.html

if you cannot complete any of them for whatever reason, just continue on with the next one until they are all completed.
However,it is extremely important to make mention of the fact that you could not complete any of the steps in your post to HiJackThis Log Help Forum.
http://www.techsupportforum.com/secu...this-log-help/

where an Analyst will assist you with other workarounds.

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can. .

After your system has been verified as clean, if you are still experiencing those problems come back here and we will assist you further.

__________________

Mentor
I was always taught to respect my elders, but it keeps getting harder to find one.
Heaven goes by favorites, If it didn't then your dog would get in first. Amen.