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Old 08-25-2008, 05:06 PM   #1 (permalink)
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EEK! [SOLVED] computer freezes

computer freezes even after registry and spyware cleaning. whats going on?
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Old 08-26-2008, 09:36 AM   #2 (permalink)
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Re: computer freezes

Quote:
Originally Posted by weippegranny View Post
computer freezes even after registry and spyware cleaning. whats going on?
Hi weippegranny, and welcome to TSF.

No idea??????

What computer?

What spyware?

How did you get rid of it?

Registry cleaning is not good, you have very likely done some serious damage, but we can help you if you provide some details.

Use Belarc Advisor it builds a detailed profile of your installed software and hardware, including Microsoft Hotfixes, and displays the results in your Web browser. All of your PC profile information is kept private on your PC and is not sent to any web server.
NOTE: When providing this information please remove any licenses, listed in the results.

How to post a Screenshot

Anything here you don't understand, please post back.
__________________
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If it ain't broke, don't fix it..
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Old 08-26-2008, 09:58 AM   #3 (permalink)
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Re: computer freezes

Computer freezes while booting or is it while it is running?

Are there any any relevant error messages that may help in troubleshooting the freezes?

How new or how old is this computer?

PC or MAC?
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Old 08-27-2008, 08:18 AM   #4 (permalink)
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Re: computer freezes

freezes while running, always says program not responding, and its about 5years old.
Its a PC
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Old 08-27-2008, 08:26 AM   #5 (permalink)
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Re: computer freezes

I have a Dell 3250, adaware is the spyware, Regcure is the registry cleaner.
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Old 08-27-2008, 12:35 PM   #6 (permalink)
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Re: computer freezes

Hi weippegranny,

Click on the blue Belarc link at the bottom of my last post and then we can perhaps help you.
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Old 08-27-2008, 04:13 PM   #7 (permalink)
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Re: computer freezes

[attach]untitled.JPG[/attach]
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Old 08-27-2008, 06:00 PM   #8 (permalink)
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Re: computer freezes

Please rerun Belarc following the instructions below and post results back here. Don't forget to delete your 25 digit PID located in this line,

Quote:
Microsoft - Windows XP Professional 76487-640-6795096-23747 (Key: xxxxx-xxxxx-xxxxx-xxxxx-xxxxx)



Belarc Advisor report - Click on Belarc link, install it and run. When asked to update security definitions... say NO - the output will then appear in a web browser. If IE6/7 save Belarc in mht format (page, save as, single web archive - mht format); if Firefox - save as a web page in html format.

Post back here with details.
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Old 08-28-2008, 09:54 AM   #9 (permalink)
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Re: computer freezes

how do i send you the results of the new test?
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Old 08-28-2008, 10:01 AM   #10 (permalink)
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Re: computer freezes

Follow the instuctions for saving the page, then copy/paste the whole thing into an email, i will do the neccessary editing for you and then i will post it here in case anyone else can make suggestions.

I am sending you a private message now containing my email address.
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Old 08-28-2008, 10:09 AM   #11 (permalink)
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Re: computer freezes

If you have any problems with the instructions please say so and i will post more detailed ones.

I sometimes forget that not everyone is as computer savvy as we are.
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Old 08-28-2008, 12:04 PM   #12 (permalink)
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Re: computer freezes

Hi again,

Here is the Belarc report you provided, I have edited it so that your licence info cannot be seen now.

After a quick look, i can see lots of resource hogging programs which i will advise about later, but i have yet to find the conflict which may be causing the problem.

I will keep you posted.

Meanwhile, if anyone else has any input, its more than welcome.

Code:
Belarc Advisor Current Profile




             The license associated with the Belarc Advisor product allows for 
            free personal use only.  Use on multiple computers in a corporate, 
            educational, military or government installation is prohibited.  See 
            the license agreement for details.  The information on this page was 
            created locally on your computer by the Belarc Advisor.  Your 
            computer profile was not sent to a web server.  Click here for more 
            info. 





      About Belarc

      System Management Products

      Your Privacy



      In page Links:

            Installed Hotfixes

            Software Licenses

            Software Versions


       






            System Security StatusCIS Benchmark Score


                              Available only for Windows 2000, XP Pro, and 2003 




                              Virus Protection


                              Up-to-date 




                              Microsoft Security Updates


                              Up-to-date 









            Computer Profile Summary
            Computer Name: Pat (in MSHOME)
            Profile Date: Thursday, August 28, 2008 9:00:29 AM
            Advisor Version: 7.2x
            Windows Logon: Owner

             
            Click here for Belarc's System Management products, for large and 
            small companies. 
             
            Operating System System Model
            Windows XP Home Edition Service Pack 2 (build 2600) Dell Computer 
            Corporation Dimension 2350 A01
            System Service Tag: 83ZVD21 (support for this PC)
            Chassis Serial Number: 83ZVD21
            Enclosure Type: Desktop
            Processor a Main Circuit Board b
            2.00 gigahertz Intel Pentium 4
            8 kilobyte primary memory cache
            512 kilobyte secondary memory cache Board: Dell Computer Corporation 
            07W080 A00
            Serial Number: CN708212CSL05S
            Bus Clock: 400 megahertz
            BIOS: Mitac International A01 12/17/2002
            Drives Memory Modules c,d
            59.96 Gigabytes Usable Hard Drive Capacity
            23.53 Gigabytes Hard Drive Free Space

            HL-DT-ST CD-RW GCE-8400B [CD-ROM drive]
            TSSTcorp CD/DVDW TS-H552U [CD-ROM drive]
            3.5" format removeable media [Floppy drive]

            IC35L060AVV207-0 [Hard drive] (60.00 GB) -- drive 0, s/n 
            VNVB02G2G6YD5J, rev V22OA63A, SMART Status: Healthy 256 Megabytes 
            Installed Memory

            Slot 'A0' has 256 MB
            Slot 'A1' is Empty
             Local Drive Volumes
             
                  c: (NTFS on drive 0)59.96 GB23.53 GB free

             Network Drives
             None detected
            Users (mouse over user name for details) Printers
                  local user accountslast logon
                   Owner8/25/2008 6:28:53 PM(admin)
                  local system accounts
                   Administratornever(admin)
                   ASPNETnever
                   Guestnever
                   HelpAssistantnever
                   SUPPORT_388945a0never


             Marks a disabled account;    Marks a locked account  HP 
                  Deskjet D2400 serieson USB002
                  HP PSC 1400 serieson USB001

            Controllers Display
            Standard floppy disk controller
            Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
            Primary IDE Channel [Controller]
            Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV 
            Graphics Controller [Display adapter]
            Dell E151FP [Monitor] (14.9"vis, January 2003)
            Bus Adapters Multimedia
            Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
            Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
            Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
            Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 SoundMAX 
            Integrated Digital Audio
            Communications Other Devices
            BCM V.92 56K Modem


                  Broadcom 440x 10/100 Integrated Controller
                   primary  APIPA Address: 169.254.56.209 / 16
                  Physical Address: 00:08:74:C2:27:1B
                   
                  Networking Dns Servers: 64.126.133.1
                  64.126.155.1
             Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
            PS/2 Compatible Mouse
            USB Printing Support
            USB Root Hub (4x)
            Virus Protection [Back to Top] 
                  Norton 360 Version 2007
                      Realtime File Scanning On
             
            Missing Microsoft Security Hotfixes [Back to Top] 

            All required security hotfixes (using the 08/12/2008 Microsoft 
            Security Bulletin Summary) have been installed. 


            Installed Microsoft Hotfixes [Back to Top] 
                        .NETFramework
                            1.1
                                S867460 on 12/21/2007 (details...)
                                M928366 on 12/22/2007 (details...)
                        CAPICOM
                            KB931906 on 5/9/2007 (details...)
                        Internet Explorer 6
                            SP1
                                KB918439-IE6SP1-20060530.145346 on 4/9/2007 
                        (details...)
                                KB918899-IE6SP1-20060725.123917 on 4/10/2007 
                        (details...)
                                KB925486-IE6SP1-20060918.120000 on 4/10/2007 
                        (details...)
                        MSXML4SP2
                            KB927978 on 6/3/2007 (details...)
                            KB936181 on 8/20/2007 (details...)
                        Outlook Express 6
                            SP1
                                KB911567-OE6SP1-20060316.165634 on 4/10/2007 
                        (details...)
                        Windows Media Format 11 SDK
                            KB929399  (details...)
                            SP0
                                KB929399 on 12/21/2007 (details...)
                        Windows Media Player 11
                            KB936782_WMP11  (details...)
                            KB939683  (details...)
                            SP0
                                KB939683 on 12/21/2007 (details...)
                            SP2
                                KB936782_WMP11 on 12/21/2007 (details...)
                        Windows Media Player 6.4
                            KB925398_WMP64  (details...)
                            SP0
                                KB925398_WMP64 on 4/11/2007 (details...)
                        Windows Media Player 8
                            KB917734_WMP8  (details...)
                            SP0
                                KB917734_WMP8 on 4/10/2007 (details...)
                        Windows Media Player 9
                            KB917734_WMP9  (details...)
                            SP0
                                KB917734_WMP9 on 4/11/2007 (details...)
                        Windows Media Player
                            SP0
                                KB911564 on 4/10/2007 (details...)
                        Windows XP
                            KB923689  (details...)
                            KB941569  (details...)
                            SP0
                                KB904706 on 4/10/2007 (details...)
                                KB923689 on 4/11/2007 (details...)
                                KB928090-IE7 on 4/11/2007 (details...)
                                KB929969 on 4/11/2007 (details...)
                                KB931768-IE7 on 5/12/2007 (details...)
                                KB933566-IE7 on 7/3/2007 (details...)
                                KB937143-IE7 on 8/20/2007 (details...)
                                KB938127-IE7 on 8/20/2007 (details...)
                                KB941569 on 12/21/2007 (details...)
                                KB942615-IE7 on 12/21/2007 (details...)
                                KB944533-IE7 on 2/13/2008 (details...)
                                KB947864-IE7 on 4/9/2008 (details...)
                                KB950759-IE7 on 6/11/2008 (details...)
                                KB953838-IE7 on 8/13/2008 (details...)
                            SP10
                                MSCOMPPACKV1 on 8/18/2007 (Microsoft Compression 
                        Client Pack 1.0 for Windows XP)
                            SP2
                                KB811113[SP] on 4/10/2007 (details...)
                            SP3
                                KB873339 on 4/10/2007 (details...)
                                KB885835 on 4/10/2007 (details...)
                                KB885836 on 4/10/2007 (details...)
                                KB886185 on 4/11/2007 (details...)
                                KB887472 on 4/11/2007 (details...)
                                KB888302 on 4/10/2007 (details...)
                                KB890046 on 4/10/2007 (details...)
                                KB890859 on 4/10/2007 (details...)
                                KB891781 on 4/10/2007 (details...)
                                KB893756 on 4/10/2007 (details...)
                                KB893803V2 on 1/2/2008 (details...)
                                KB896344 on 4/23/2007 (details...)
                                KB896358 on 4/10/2007 (details...)
                                KB896423 on 4/10/2007 (details...)
                                KB896424 on 4/10/2007 (details...)
                                KB896428 on 4/10/2007 (details...)
                                KB898461 on 4/6/2007 (details...)
                                KB899587 on 4/10/2007 (details...)
                                KB899591 on 4/10/2007 (details...)
                                KB900485 on 4/11/2007 (details...)
                                KB900725 on 4/10/2007 (details...)
                                KB901017 on 4/10/2007 (details...)
                                KB901214 on 4/10/2007 (details...)
                                KB902400 on 4/10/2007 (details...)
                                KB904706 on 4/11/2007 (details...)
                                KB904942 on 4/11/2007 (details...)
                                KB905414 on 4/10/2007 (details...)
                                KB905749 on 4/10/2007 (details...)
                                KB908519 on 4/10/2007 (details...)
                   Windows XP
                            SP3 (continued)
                                KB908531 on 4/10/2007 (details...)
                                KB910437 on 4/10/2007 (details...)
                                KB911280 on 4/10/2007 (details...)
                                KB911562 on 4/10/2007 (details...)
                                KB911927 on 4/10/2007 (details...)
                                KB912919 on 4/10/2007 (details...)
                                KB913580 on 4/10/2007 (details...)
                                KB914388 on 4/10/2007 (details...)
                                KB914389 on 4/10/2007 (details...)
                                KB914440 on 4/11/2007 (details...)
                                KB915865 on 4/11/2007 (details...)
                                KB916595 on 4/11/2007 (details...)
                                KB917344 on 4/10/2007 (details...)
                                KB917422 on 4/10/2007 (details...)
                                KB917953 on 4/10/2007 (details...)
                                KB918118 on 4/11/2007 (details...)
                                KB919007 on 4/10/2007 (details...)
                                KB920213 on 4/11/2007 (details...)
                                KB920342 on 4/23/2007 (details...)
                                KB920670 on 4/10/2007 (details...)
                                KB920683 on 4/10/2007 (details...)
                                KB920685 on 4/10/2007 (details...)
                                KB920872 on 4/11/2007 (details...)
                                KB921398 on 4/10/2007 (details...)
                                KB921503 on 8/15/2007 (details...)
                                KB921883 on 4/10/2007 (details...)
                                KB922582 on 4/11/2007 (details...)
                                KB922616 on 4/10/2007 (details...)
                                KB922819 on 4/10/2007 (details...)
                                KB923191 on 4/10/2007 (details...)
                                KB923414 on 4/10/2007 (details...)
                                KB923694 on 4/11/2007 (details...)
                                KB923980 on 4/11/2007 (details...)
                                KB924191 on 4/10/2007 (details...)
                                KB924270 on 4/11/2007 (details...)
                                KB924496 on 4/10/2007 (details...)
                                KB924667 on 4/11/2007 (details...)
                                KB925902 on 4/11/2007 (details...)
                                KB926239 on 8/18/2007 (details...)
                                KB926255 on 4/11/2007 (details...)
                                KB926436 on 4/11/2007 (details...)
                                KB927779 on 4/11/2007 (details...)
                                KB927802 on 4/11/2007 (details...)
                                KB927891 on 5/24/2007 (details...)
                                KB928255 on 4/11/2007 (details...)
                                KB928843 on 4/11/2007 (details...)
                                KB929123 on 6/16/2007 (details...)
                                KB930178 on 4/11/2007 (details...)
                                KB930916 on 5/9/2007 (details...)
                                KB931261 on 4/11/2007 (details...)
                                KB931784 on 4/11/2007 (details...)
                                KB931836 on 4/11/2007 (details...)
                                KB932168 on 4/11/2007 (details...)
                                KB932823-V3 on 5/28/2008 (details...)
                                KB933729 on 12/21/2007 (details...)
                                KB935839 on 6/16/2007 (details...)
                                KB935840 on 6/16/2007 (details...)
                                KB936021 on 8/20/2007 (details...)
                                KB936357 on 7/12/2007 (details...)
                                KB938828 on 8/20/2007 (details...)
                                KB938829 on 8/15/2007 (details...)
                                KB941202 on 12/21/2007 (details...)
                                KB941568 on 12/21/2007 (details...)
                                KB941644 on 1/9/2008 (details...)
                                KB941693 on 4/9/2008 (details...)
                                KB942763 on 12/21/2007 (details...)
                                KB943055 on 2/13/2008 (details...)
                                KB943460 on 12/21/2007 (details...)
                                KB943485 on 1/9/2008 (details...)
                                KB944653 on 12/21/2007 (details...)
                                KB945553 on 4/9/2008 (details...)
                                KB946026 on 2/13/2008 (details...)
                                KB948590 on 4/9/2008 (details...)
                                KB948881 on 4/9/2008 (details...)
                                KB950749 on 5/14/2008 (details...)
                            SP4
                                KB946648 on 8/13/2008 (details...)
                                KB950760 on 6/11/2008 (details...)
                                KB950762 on 6/11/2008 (details...)
                                KB951066 on 8/13/2008 (details...)
                                KB951072-V2 on 8/13/2008 (details...)
                                KB951376 on 6/11/2008 (details...)
                                KB951376-V2 on 6/20/2008 (details...)
                                KB951698 on 6/11/2008 (details...)
                                KB951748 on 7/9/2008 (details...)
                                KB952287 on 8/13/2008 (details...)
                                KB952954 on 8/13/2008 (details...)
                                KB953839 on 8/13/2008 (details...)
                        Windows
                            SP1
                                IDNMITIGATIONAPIS on 4/11/2007 (Microsoft 
                        Internationalized Domain Names Mitigation APIs)
                                NLSDOWNLEVELMAPPING on 4/11/2007 (Microsoft 
                        National Language Support Downlevel APIs)



            Click here to see all available Microsoft security hotfixes for this 
            computer. 

                      Marks a security hotfix (using the 08/12/2008 Microsoft 
                  Security Bulletin Summary)
                      Marks a security hotFix that fails verification (a 
                  security vulnerability)
                  Marks a hotfix that verifies correctly
                  Marks a hotfix that fails verification (note that failing 
                  hotfixes need to be reinstalled)
                   Unmarked hotfixes lack the data to allow verification

             
            Click here for Belarc's System Management products, for large and 
            small companies. 
             
            Software Licenses [Back to Top] 

                  Ahead - InCD1A20-020N-0130-1842-1128-1933 
                  Belarc - Advisorff0b3f47 
                  CISRA - Canon Utilities ZoomBrowser EXCanon ZoomBrowser 
                  Corel - QuattroProWXPDL-T821681082 
                  Corel - WordPerfect Office 2002WXP 
                  Corel - WordPerfect SuiteWXPDL-T821681082 
                  Hewlett-Packard - WebRegCN55VB11XS04BN 
                  Microsoft - Internet Explorer84876-600-8034076-04845 
                  Microsoft - MediaPlayer69808-417-5286885-04918 
                  Microsoft - WebFldrs XP12345-111-1111111-65190 
                  Microsoft - Windows XP Home Edition55277-OEM-0045982-84846 
                  (Key: xxxxx-xxxxx-xxxxx-xxxxx-xxxxx)e
                  Microsoft - Works 6.053656-347-4019894-04609 (Key: 
                  xxxxx-xxxxx-xxxxx-xxxxx-xxxxx)
                  Symantec - AppCore1 
                  Symantec - AV1 
                  Symantec - GearDrvs1 
                  Symantec - Norton 3601 
                  Symantec - Real Time Storage Protection Component1 
                  Symantec - SuppSoft1 
                  Symantec - SymNet1 
                  Symantec - Technical Support Controls1 

            Software Versions (mouse over * for details, click * for location) 
            [Back to Top] 
            2nd Story Software - TaxACT 2007 Version 1, 0, 0, 0 *
            Adobe Acrobat Version 8.0.0.0 *
            Adobe Photoshop Album Starter Edition Version 3.2.0.77764 *
            Adobe Reader Version 8.1.0.2007051100 *
            Ahead Software AG InCD Version 4, 2, 16, 0 *
            Ahead Software AG InCDL Version 4, 2, 16, 0 *
            Ahead Software AG incdsrv Version 4, 2, 16, 0 *
            Belarc, Inc. - Advisor Version 7.2x *
            Canon Digital Camera Version 1.2.0.13 *
            Canon Information Systems Research Australia Pty Ltd. - PhotoRecord 
            Version 1, 6, 0, 12 *
            Canon Utilities PhotoStitch Launcher Version 3.1.2 *
            Canon Utilities RemoteCapture Version 2.7.0.10 *
            Cinematronics - 3D Pinball Version 5.1.2600.2180 *
            Corel Corporation Limited - PerfectScript 10 Version 10.0.0.696 *
            Corel Corporation Limited - Quattro(R) Pro 10 Version 10.0.0.696 *
            Corel Corporation Limited - WordPerfect (R) Office 2002 Version 
            10.0.0.696 *
            Corel Corporation Limited - WordPerfect(R) 10 Version 10.0.0.696 *
            Corel(R) Presentations (TM) 10 Version 10.0.0.696 *
            CorelDRAW(R) Version 10.696 *
            Hewlett-Packard - HP Installer Version 9,0,0,62 *
            Hewlett-Packard - HP Software Update Client Version 4, 0, 4, 1 *
            Hewlett-Packard - Install Consumer Experience Version 4,0,0,81 *
            Hewlett-Packard Co. - hp digital imaging - hp all-in-one series 
            Version 090.000.146.000 *
            Hewlett-Packard Development Co. L.P. - hp digital imaging Version 
            080.000.257.011 *
            HotSync® Manager, Palm Desktop Version 4.1.0 *
            HP PML Version 9, 0, 0, 0 *
            InstallDriver Module Version 7.07 *
            Intel(R) Common User Interface Version 7.0.0.4342 *
            Lavasoft - Ad-Aware Service Version 7,1,0,12 *
            Lavasoft AB - Ad-Aware Version 7.1.0.6 *
            Lavasoft AB - Update Manager Version 1.0.0.0 *
            Lavasoft ThreatWork Version 7.1 *
            LimeWire Version 1, 0, 0, 2 *Macromedia, Inc. - Authorware Runtime 
            Version 5.1.0.0 *
            Microsoft (r) Windows Script Host Version 5.6.0.8820 *
            Microsoft Clip Gallery Version 5.2.01.0223 *
            Microsoft Corporation - Internet Explorer Version 7.00.6000.16705 *
            Microsoft Corporation - Windows Installer - Unicode Version 
            3.1.4000.1823 *
            Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
            Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
            Microsoft Corporation - Zone.com Version 1.2.626.1 *
            Microsoft Data Access Components Version 3.525.1117.0 *
            Microsoft(R) MSN (R) Communications System Version 7.02.0005.2202 *
            Microsoft® .NET Framework Version 2.0.50727.1433 *
            Microsoft® Works 6.0 Version 6.00.1903.0 *
            Miracle Technologies - Perfect Optimizer Version 3.1.0.10 *
            OBD2 TekLink 2 Version 2, 0, 2, 0 *
            OBD2_TekLink_Start2.0  *
            Palm Desktop Version 4.0.0 *
            Palm Note Pad Version 1.5 *
            palmOne Quick Install Version 1.1.0 *
            PalmSource, Inc. - Palm Desktop Version 4.1.4 *
            RegCure Application Version 1, 5, 0, 1 *
            Sierra Auto Run Version 1, 0, 0, 0 *
            Sun Microsystems, Inc. - Java(TM) Platform SE 6 U7 Version 6.0.70.6 
*
            Symantec Core Component Version 1.9.2.74 *
            Symantec Corporation - Firewall Component Version 1.2 *
            Symantec Corporation - LiveUpdate Notice Version 1.4 *
            Symantec Corporation - LiveUpdate Version 3.2.0.68 *
            Symantec Corporation - Norton 360 Version 1.3 *
            Symantec Security Technologies Version 106.3.2.7 *
            TaxACT 2007 Version 1.0.0.0 *
            Wizards to adjust .NET Framework security, assign trust to 
            assemblies, and fix broken .NET applications. Version 1.0.5000.0 *
            XPMedic Version 1.1.0.0 *
            YourWare Solutions (TM) - FRXPRO Version 1.0.0.0 *
            Zb Module Version 4.1.0.46 *



            * Click to see where software is installed.
            a. Megahertz measurement may be inaccurate if other programs were 
            busy during last analysis.
            b. Data may be transferred on the bus at one, two, or four times the 
            Bus Clock rate.
            c. Memory slot contents may not add up to Installed Memory if some 
            memory is not recognized by Windows.
            d. Memory slot contents is reported by the motherboard BIOS. Contact 
            system vendor if slot contents are wrong.
            e. This may be the manufacturer's factory installed product key 
            rather than yours. 
            Copyright 2000-7, Belarc, Inc. All rights reserved. 
            Legal notice. U.S. Patents 6085229, 5665951 and Patents pending.
__________________
Regards, Dave.



If it ain't broke, don't fix it..
deejay100six is offline  
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Old 08-28-2008, 12:12 PM   #13 (permalink)
Registered User
 
Join Date: Aug 2008
Location: S.Cal. La Puente
Posts: 114
OS: xp pro


Re: computer freezes

Quote:
Originally Posted by deejay100six View Post
Hi again,

Here is the Belarc report you provided, I have edited it so that your licence info cannot be seen now.

After a quick look, i can see lots of resource hogging programs which i will advise about later, but i have yet to find the conflict which may be causing the problem.

I will keep you posted.

Meanwhile, if anyone else has any input, its more than welcome.

Code:
Belarc Advisor Current Profile




             The license associated with the Belarc Advisor product allows for 
            free personal use only.  Use on multiple computers in a corporate, 
            educational, military or government installation is prohibited.  See 
            the license agreement for details.  The information on this page was 
            created locally on your computer by the Belarc Advisor.  Your 
            computer profile was not sent to a web server.  Click here for more 
            info. 





      About Belarc

      System Management Products

      Your Privacy



      In page Links:

            Installed Hotfixes

            Software Licenses

            Software Versions


       






            System Security StatusCIS Benchmark Score


                              Available only for Windows 2000, XP Pro, and 2003 




                              Virus Protection


                              Up-to-date 




                              Microsoft Security Updates


                              Up-to-date 









            Computer Profile Summary
            Computer Name: Pat (in MSHOME)
            Profile Date: Thursday, August 28, 2008 9:00:29 AM
            Advisor Version: 7.2x
            Windows Logon: Owner

             
            Click here for Belarc's System Management products, for large and 
            small companies. 
             
            Operating System System Model
            Windows XP Home Edition Service Pack 2 (build 2600) Dell Computer 
            Corporation Dimension 2350 A01
            System Service Tag: 83ZVD21 (support for this PC)
            Chassis Serial Number: 83ZVD21
            Enclosure Type: Desktop
            Processor a Main Circuit Board b
            2.00 gigahertz Intel Pentium 4
            8 kilobyte primary memory cache
            512 kilobyte secondary memory cache Board: Dell Computer Corporation 
            07W080 A00
            Serial Number: CN708212CSL05S
            Bus Clock: 400 megahertz
            BIOS: Mitac International A01 12/17/2002
            Drives Memory Modules c,d
            59.96 Gigabytes Usable Hard Drive Capacity
            23.53 Gigabytes Hard Drive Free Space

            HL-DT-ST CD-RW GCE-8400B [CD-ROM drive]
            TSSTcorp CD/DVDW TS-H552U [CD-ROM drive]
            3.5" format removeable media [Floppy drive]

            IC35L060AVV207-0 [Hard drive] (60.00 GB) -- drive 0, s/n 
            VNVB02G2G6YD5J, rev V22OA63A, SMART Status: Healthy 256 Megabytes 
            Installed Memory

            Slot 'A0' has 256 MB
            Slot 'A1' is Empty
             Local Drive Volumes
             
                  c: (NTFS on drive 0)59.96 GB23.53 GB free

             Network Drives
             None detected
            Users (mouse over user name for details) Printers
                  local user accountslast logon
                   Owner8/25/2008 6:28:53 PM(admin)
                  local system accounts
                   Administratornever(admin)
                   ASPNETnever
                   Guestnever
                   HelpAssistantnever
                   SUPPORT_388945a0never


             Marks a disabled account;    Marks a locked account  HP 
                  Deskjet D2400 serieson USB002
                  HP PSC 1400 serieson USB001

            Controllers Display
            Standard floppy disk controller
            Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
            Primary IDE Channel [Controller]
            Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV 
            Graphics Controller [Display adapter]
            Dell E151FP [Monitor] (14.9"vis, January 2003)
            Bus Adapters Multimedia
            Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
            Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
            Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
            Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 SoundMAX 
            Integrated Digital Audio
            Communications Other Devices
            BCM V.92 56K Modem


                  Broadcom 440x 10/100 Integrated Controller
                   primary  APIPA Address: 169.254.56.209 / 16
                  Physical Address: 00:08:74:C2:27:1B
                   
                  Networking Dns Servers: 64.126.133.1
                  64.126.155.1
             Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
            PS/2 Compatible Mouse
            USB Printing Support
            USB Root Hub (4x)
            Virus Protection [Back to Top] 
                  Norton 360 Version 2007
                      Realtime File Scanning On
             
            Missing Microsoft Security Hotfixes [Back to Top] 

            All required security hotfixes (using the 08/12/2008 Microsoft 
            Security Bulletin Summary) have been installed. 


            Installed Microsoft Hotfixes [Back to Top] 
                        .NETFramework
                            1.1
                                S867460 on 12/21/2007 (details...)
                                M928366 on 12/22/2007 (details...)
                        CAPICOM
                            KB931906 on 5/9/2007 (details...)
                        Internet Explorer 6
                            SP1
                                KB918439-IE6SP1-20060530.145346 on 4/9/2007 
                        (details...)
                                KB918899-IE6SP1-20060725.123917 on 4/10/2007 
                        (details...)
                                KB925486-IE6SP1-20060918.120000 on 4/10/2007 
                        (details...)
                        MSXML4SP2
                            KB927978 on 6/3/2007 (details...)
                            KB936181 on 8/20/2007 (details...)
                        Outlook Express 6
                            SP1
                                KB911567-OE6SP1-20060316.165634 on 4/10/2007 
                        (details...)
                        Windows Media Format 11 SDK
                            KB929399  (details...)
                            SP0
                                KB929399 on 12/21/2007 (details...)
                        Windows Media Player 11
                            KB936782_WMP11  (details...)
                            KB939683  (details...)
                            SP0
                                KB939683 on 12/21/2007 (details...)
                            SP2
                                KB936782_WMP11 on 12/21/2007 (details...)
                        Windows Media Player 6.4
                            KB925398_WMP64  (details...)
                            SP0
                                KB925398_WMP64 on 4/11/2007 (details...)
                        Windows Media Player 8
                            KB917734_WMP8  (details...)
                            SP0
                                KB917734_WMP8 on 4/10/2007 (details...)
                        Windows Media Player 9
                            KB917734_WMP9  (details...)
                            SP0
                                KB917734_WMP9 on 4/11/2007 (details...)
                        Windows Media Player
                            SP0
                                KB911564 on 4/10/2007 (details...)
                        Windows XP
                            KB923689  (details...)
                            KB941569  (details...)
                            SP0
                                KB904706 on 4/10/2007 (details...)
                                KB923689 on 4/11/2007 (details...)
                                KB928090-IE7 on 4/11/2007 (details...)
                                KB929969 on 4/11/2007 (details...)
                                KB931768-IE7 on 5/12/2007 (details...)
                                KB933566-IE7 on 7/3/2007 (details...)
                                KB937143-IE7 on 8/20/2007 (details...)
                                KB938127-IE7 on 8/20/2007 (details...)
                                KB941569 on 12/21/2007 (details...)
                                KB942615-IE7 on 12/21/2007 (details...)
                                KB944533-IE7 on 2/13/2008 (details...)
                                KB947864-IE7 on 4/9/2008 (details...)
                                KB950759-IE7 on 6/11/2008 (details...)
                                KB953838-IE7 on 8/13/2008 (details...)
                            SP10
                                MSCOMPPACKV1 on 8/18/2007 (Microsoft Compression 
                        Client Pack 1.0 for Windows XP)
                            SP2
                                KB811113[SP] on 4/10/2007 (details...)
                            SP3
                                KB873339 on 4/10/2007 (details...)
                                KB885835 on 4/10/2007 (details...)
                                KB885836 on 4/10/2007 (details...)
                                KB886185 on 4/11/2007 (details...)
                                KB887472 on 4/11/2007 (details...)
                                KB888302 on 4/10/2007 (details...)
                                KB890046 on 4/10/2007 (details...)
                                KB890859 on 4/10/2007 (details...)
                                KB891781 on 4/10/2007 (details...)
                                KB893756 on 4/10/2007 (details...)
                                KB893803V2 on 1/2/2008 (details...)
                                KB896344 on 4/23/2007 (details...)
                                KB896358 on 4/10/2007 (details...)
                                KB896423 on 4/10/2007 (details...)
                                KB896424 on 4/10/2007 (details...)
                                KB896428 on 4/10/2007 (details...)
                                KB898461 on 4/6/2007 (details...)
                                KB899587 on 4/10/2007 (details...)
                                KB899591 on 4/10/2007 (details...)
                                KB900485 on 4/11/2007 (details...)
                                KB900725 on 4/10/2007 (details...)
                                KB901017 on 4/10/2007 (details...)
                                KB901214 on 4/10/2007 (details...)
                                KB902400 on 4/10/2007 (details...)
                                KB904706 on 4/11/2007 (details...)
                                KB904942 on 4/11/2007 (details...)
                                KB905414 on 4/10/2007 (details...)
                                KB905749 on 4/10/2007 (details...)
                                KB908519 on 4/10/2007 (details...)
                   Windows XP
                            SP3 (continued)
                                KB908531 on 4/10/2007 (details...)
                                KB910437 on 4/10/2007 (details...)
                                KB911280 on 4/10/2007 (details...)
                                KB911562 on 4/10/2007 (details...)
                                KB911927 on 4/10/2007 (details...)
                                KB912919 on 4/10/2007 (details...)
                                KB913580 on 4/10/2007 (details...)
                                KB914388 on 4/10/2007 (details...)
                                KB914389 on 4/10/2007 (details...)
                                KB914440 on 4/11/2007 (details...)
                                KB915865 on 4/11/2007 (details...)
                                KB916595 on 4/11/2007 (details...)
                                KB917344 on 4/10/2007 (details...)
                                KB917422 on 4/10/2007 (details...)
                                KB917953 on 4/10/2007 (details...)
                                KB918118 on 4/11/2007 (details...)
                                KB919007 on 4/10/2007 (details...)
                                KB920213 on 4/11/2007 (details...)
                                KB920342 on 4/23/2007 (details...)
                                KB920670 on 4/10/2007 (details...)
                                KB920683 on 4/10/2007 (details...)
                                KB920685 on 4/10/2007 (details...)
                                KB920872 on 4/11/2007 (details...)
                                KB921398 on 4/10/2007 (details...)
                                KB921503 on 8/15/2007 (details...)
                                KB921883 on 4/10/2007 (details...)
                                KB922582 on 4/11/2007 (details...)
                                KB922616 on 4/10/2007 (details...)
                                KB922819 on 4/10/2007 (details...)
                                KB923191 on 4/10/2007 (details...)
                                KB923414 on 4/10/2007 (details...)
                                KB923694 on 4/11/2007 (details...)
                                KB923980 on 4/11/2007 (details...)
                                KB924191 on 4/10/2007 (details...)
                                KB924270 on 4/11/2007 (details...)
                                KB924496 on 4/10/2007 (details...)
                                KB924667 on 4/11/2007 (details...)
                                KB925902 on 4/11/2007 (details...)
                                KB926239 on 8/18/2007 (details...)
                                KB926255 on 4/11/2007 (details...)
                                KB926436 on 4/11/2007 (details...)
                                KB927779 on 4/11/2007 (details...)
                                KB927802 on 4/11/2007 (details...)
                                KB927891 on 5/24/2007 (details...)
                                KB928255 on 4/11/2007 (details...)
                                KB928843 on 4/11/2007 (details...)
                                KB929123 on 6/16/2007 (details...)
                                KB930178 on 4/11/2007 (details...)
                                KB930916 on 5/9/2007 (details...)
                                KB931261 on 4/11/2007 (details...)
                                KB931784 on 4/11/2007 (details...)
                                KB931836 on 4/11/2007 (details...)
                                KB932168 on 4/11/2007 (details...)
                                KB932823-V3 on 5/28/2008 (details...)
                                KB933729 on 12/21/2007 (details...)
                                KB935839 on 6/16/2007 (details...)
                                KB935840 on 6/16/2007 (details...)
                                KB936021 on 8/20/2007 (details...)
                                KB936357 on 7/12/2007 (details...)
                                KB938828 on 8/20/2007 (details...)
                                KB938829 on 8/15/2007 (details...)
                                KB941202 on 12/21/2007 (details...)
                                KB941568 on 12/21/2007 (details...)
                                KB941644 on 1/9/2008 (details...)
                                KB941693 on 4/9/2008 (details...)
                                KB942763 on 12/21/2007 (details...)
                                KB943055 on 2/13/2008 (details...)
                                KB943460 on 12/21/2007 (details...)
                                KB943485 on 1/9/2008 (details...)
                                KB944653 on 12/21/2007 (details...)
                                KB945553 on 4/9/2008 (details...)
                                KB946026 on 2/13/2008 (details...)
                                KB948590 on 4/9/2008 (details...)
                                KB948881 on 4/9/2008 (details...)
                                KB950749 on 5/14/2008 (details...)
                            SP4
                                KB946648 on 8/13/2008 (details...)
                                KB950760 on 6/11/2008 (details...)
                                KB950762 on 6/11/2008 (details...)
                                KB951066 on 8/13/2008 (details...)
                                KB951072-V2 on 8/13/2008 (details...)
                                KB951376 on 6/11/2008 (details...)
                                KB951376-V2 on 6/20/2008 (details...)
                                KB951698 on 6/11/2008 (details...)
                                KB951748 on 7/9/2008 (details...)
                                KB952287 on 8/13/2008 (details...)
                                KB952954 on 8/13/2008 (details...)
                                KB953839 on 8/13/2008 (details...)
                        Windows
                            SP1
                                IDNMITIGATIONAPIS on 4/11/2007 (Microsoft 
                        Internationalized Domain Names Mitigation APIs)
                                NLSDOWNLEVELMAPPING on 4/11/2007 (Microsoft 
                        National Language Support Downlevel APIs)



            Click here to see all available Microsoft security hotfixes for this 
            computer. 

                      Marks a security hotfix (using the 08/12/2008 Microsoft 
                  Security Bulletin Summary)
                      Marks a security hotFix that fails verification (a 
                  security vulnerability)
                  Marks a hotfix that verifies correctly
                  Marks a hotfix that fails verification (note that failing 
                  hotfixes need to be reinstalled)
                   Unmarked hotfixes lack the data to allow verification

             
            Click here for Belarc's System Management products, for large and 
            small companies. 
             
            Software Licenses [Back to Top] 

                  Ahead - InCD1A20-020N-0130-1842-1128-1933 
                  Belarc - Advisorff0b3f47 
                  CISRA - Canon Utilities ZoomBrowser EXCanon ZoomBrowser 
                  Corel - QuattroProWXPDL-T821681082 
                  Corel - WordPerfect Office 2002WXP 
                  Corel - WordPerfect SuiteWXPDL-T821681082 
                  Hewlett-Packard - WebRegCN55VB11XS04BN 
                  Microsoft - Internet Explorer84876-600-8034076-04845 
                  Microsoft - MediaPlayer69808-417-5286885-04918 
                  Microsoft - WebFldrs XP12345-111-1111111-65190 
                  Microsoft - Windows XP Home Edition55277-OEM-0045982-84846 
                  (Key: xxxxx-xxxxx-xxxxx-xxxxx-xxxxx)e
                  Microsoft - Works 6.053656-347-4019894-04609 (Key: 
                  xxxxx-xxxxx-xxxxx-xxxxx-xxxxx)
                  Symantec - AppCore1 
                  Symantec - AV1 
                  Symantec - GearDrvs1 
                  Symantec - Norton 3601 
                  Symantec - Real Time Storage Protection Component1 
                  Symantec - SuppSoft1 
                  Symantec - SymNet1 
                  Symantec - Technical Support Controls1 

            Software Versions (mouse over * for details, click * for location) 
            [Back to Top] 
            2nd Story Software - TaxACT 2007 Version 1, 0, 0, 0 *
            Adobe Acrobat Version 8.0.0.0 *
            Adobe Photoshop Album Starter Edition Version 3.2.0.77764 *
            Adobe Reader Version 8.1.0.2007051100 *
            Ahead Software AG InCD Version 4, 2, 16, 0 *
            Ahead Software AG InCDL Version 4, 2, 16, 0 *
            Ahead Software AG incdsrv Version 4, 2, 16, 0 *
            Belarc, Inc. - Advisor Version 7.2x *
            Canon Digital Camera Version 1.2.0.13 *
            Canon Information Systems Research Australia Pty Ltd. - PhotoRecord 
            Version 1, 6, 0, 12 *
            Canon Utilities PhotoStitch Launcher Version 3.1.2 *
            Canon Utilities RemoteCapture Version 2.7.0.10 *
            Cinematronics - 3D Pinball Version 5.1.2600.2180 *
            Corel Corporation Limited - PerfectScript 10 Version 10.0.0.696 *
            Corel Corporation Limited - Quattro(R) Pro 10 Version 10.0.0.696 *
            Corel Corporation Limited - WordPerfect (R) Office 2002 Version 
            10.0.0.696 *
            Corel Corporation Limited - WordPerfect(R) 10 Version 10.0.0.696 *
            Corel(R) Presentations (TM) 10 Version 10.0.0.696 *
            CorelDRAW(R) Version 10.696 *
            Hewlett-Packard - HP Installer Version 9,0,0,62 *
            Hewlett-Packard - HP Software Update Client Version 4, 0, 4, 1 *
            Hewlett-Packard - Install Consumer Experience Version 4,0,0,81 *
            Hewlett-Packard Co. - hp digital imaging - hp all-in-one series 
            Version 090.000.146.000 *
            Hewlett-Packard Development Co. L.P. - hp digital imaging Version 
            080.000.257.011 *
            HotSync® Manager, Palm Desktop Version 4.1.0 *
            HP PML Version 9, 0, 0, 0 *
            InstallDriver Module Version 7.07 *
            Intel(R) Common User Interface Version 7.0.0.4342 *
            Lavasoft - Ad-Aware Service Version 7,1,0,12 *
            Lavasoft AB - Ad-Aware Version 7.1.0.6 *
            Lavasoft AB - Update Manager Version 1.0.0.0 *
            Lavasoft ThreatWork Version 7.1 *
            LimeWire Version 1, 0, 0, 2 *Macromedia, Inc. - Authorware Runtime 
            Version 5.1.0.0 *
            Microsoft (r) Windows Script Host Version 5.6.0.8820 *
            Microsoft Clip Gallery Version 5.2.01.0223 *
            Microsoft Corporation - Internet Explorer Version 7.00.6000.16705 *
            Microsoft Corporation - Windows Installer - Unicode Version 
            3.1.4000.1823 *
            Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
            Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
            Microsoft Corporation - Zone.com Version 1.2.626.1 *
            Microsoft Data Access Components Version 3.525.1117.0 *
            Microsoft(R) MSN (R) Communications System Version 7.02.0005.2202 *
            Microsoft® .NET Framework Version 2.0.50727.1433 *
            Microsoft® Works 6.0 Version 6.00.1903.0 *
            Miracle Technologies - Perfect Optimizer Version 3.1.0.10 *
            OBD2 TekLink 2 Version 2, 0, 2, 0 *
            OBD2_TekLink_Start2.0  *
            Palm Desktop Version 4.0.0 *
            Palm Note Pad Version 1.5 *
            palmOne Quick Install Version 1.1.0 *
            PalmSource, Inc. - Palm Desktop Version 4.1.4 *
            RegCure Application Version 1, 5, 0, 1 *
            Sierra Auto Run Version 1, 0, 0, 0 *
            Sun Microsystems, Inc. - Java(TM) Platform SE 6 U7 Version 6.0.70.6 
*
            Symantec Core Component Version 1.9.2.74 *
            Symantec Corporation - Firewall Component Version 1.2 *
            Symantec Corporation - LiveUpdate Notice Version 1.4 *
            Symantec Corporation - LiveUpdate Version 3.2.0.68 *
            Symantec Corporation - Norton 360 Version 1.3 *
            Symantec Security Technologies Version 106.3.2.7 *
            TaxACT 2007 Version 1.0.0.0 *
            Wizards to adjust .NET Framework security, assign trust to 
            assemblies, and fix broken .NET applications. Version 1.0.5000.0 *
            XPMedic Version 1.1.0.0 *
            YourWare Solutions (TM) - FRXPRO Version 1.0.0.0 *
            Zb Module Version 4.1.0.46 *



            * Click to see where software is installed.
            a. Megahertz measurement may be inaccurate if other programs were 
            busy during last analysis.
            b. Data may be transferred on the bus at one, two, or four times the 
            Bus Clock rate.
            c. Memory slot contents may not add up to Installed Memory if some 
            memory is not recognized by Windows.
            d. Memory slot contents is reported by the motherboard BIOS. Contact 
            system vendor if slot contents are wrong.
            e. This may be the manufacturer's factory installed product key 
            rather than yours. 
            Copyright 2000-7, Belarc, Inc. All rights reserved. 
            Legal notice. U.S. Patents 6085229, 5665951 and Patents pending.


i would start with the horrible 360, and all of the norton.

then from there remove some of the yourware and media applications
thebigbadWOLF is offline  
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Old 08-28-2008, 03:02 PM   #14 (permalink)
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deejay100six's Avatar
 
Join Date: Nov 2007
Location: Doncaster, England.
Posts: 2,919
OS: win xp pro sp2

My System

Send a message via MSN to deejay100six
Re: computer freezes

Hello again,

One of my colleagues quite rightly pointed out that you are sadly lacking in the Ram dept, especially running all this resource hogging software.

My next advice is going to include getting rid of Norton 360 in particular. I'm sorry if you have paid for it but i don't see how we are going to get anywhere otherwise.

Please advise if you are ready to do this and i will talk you through the steps required.

Note: after all this is done you still won't notice much improvement speed wise but we can at least get your system running stable again.

I strongly advise that you double your memory at the very least but more is better.
__________________
Regards, Dave.



If it ain't broke, don't fix it..
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Old 08-28-2008, 03:08 PM   #15 (permalink)
Registered User
 
Join Date: Aug 2008
Location: S.Cal. La Puente
Posts: 114
OS: xp pro


Re: computer freezes

Quote:
Originally Posted by deejay100six View Post
Hello again,

One of my colleagues quite rightly pointed out that you are sadly lacking in the Ram dept, especially running all this resource hogging software.

My next advice is going to include getting rid of Norton 360 in particular. I'm sorry if you have paid for it but i don't see how we are going to get anywhere otherwise.

Please advise if you are ready to do this and i will talk you through the steps required.

Note: after all this is done you still won't notice much improvement speed wise but we can at least get your system running stable again.

I strongly advise that you double your memory at the very least but more is better.
wow didnt even notice 256 ram !!!! haha

opening notepad would lag :)

Thanks
Wolf~
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Old 08-29-2008, 08:28 AM   #16 (permalink)
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weippegranny's Avatar
 
Join Date: Aug 2008
Location: Idaho
Posts: 16
OS: xp


Re: computer freezes

I'm ready to do whatever it takes to get things running smoothly again. I did buy the norton 360. OK, Lets do it. Thanks so much.
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Old 08-29-2008, 11:14 AM   #17 (permalink)
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Re: computer freezes

This from our security section Here
Quote:
The blunt facts are:

1. America's #1 security solution completely forgot their manners. They have created a support system that is unwieldy, nearly to the point of being unusuable. You cannot find the answers, and neither can we.

2. Norton products are hugely complicated pieces of software (some call it "bloated"), that integrates with many different functions of your system. I cringe when I advise someone to uninstall it, as that is an often frustrating, and not entirely successful, event.

3. This board is continually flooded with folks asking how to make their Norton product work. We must continually reply that we do not know, because we have no better sources for information than you. If Symantec wanted our help, there would be some place for us to go with our questions. I cannot think of another software vendor that provides no resources for techs in the field; most have forums where we can get tough questions answered.
Ok, lets get started.

First of all we need to make sure we can get back to where we are now just in case anything does go wrong.

If you get stuck or even if you are not sure, stop and ask, thats what i'm here for.

Step 1 : Back up the registry
  • Download ERUNT
  • Save it to your desktop. Run and install this program.
  • In the box that opens only choose System registry
  • Then click OK.
  • Click save and then go to File > Exit.
This is so the registry can be restored to this point if we need it. It may take a minute. Just let it go until it's done.

Step 2 : Download one of these free antivirus programs.

Avira Antivir Personal
Avast!

Either one will do, i'm using the first one but thinking about trying the other, its up to you but for the moment i only want you to download the program, do not install it just yet!

Step 3 : Download and Run Norton Removal Tool

Norton Removal Tool

So, on the first page, after you follow the first part of the instructions click on Norton 360 and continue to follow the instructions for removal.

Immediately you finish the last step, disconnect from the internet, (pull the plug) then install your new antivirus program, reconnect and make sure it is enabled and post back when you are done.

And remember, if your not sure, send me a pm if you like. That way it will flash up on my screen.
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Old 08-29-2008, 06:40 PM   #18 (permalink)
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Re: computer freezes

Quote:
I downloaded erunt and regcure came up. I already had this program so when it came up it went right to scan. I can't find system registry on it. Sorry I'm not more computer literate.
Thats ok, lets just keep it cool.

Do you see regcure in add/remove programs list? If so, remove it if you can.

Start, control panel, add/remove programs.

If not, don't worry, there are other ways.
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Old 08-29-2008, 09:23 PM   #19 (permalink)
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Re: computer freezes

I removed the program. Should I start over with your last instructions?
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Old 08-29-2008, 09:47 PM   #20 (permalink)
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Re: computer freezes

Yes please.
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