sunshine12

Clean installed windows XP pro, and the problem is it won't shutdown... stuck at the "Windows is shutting down" screen..

It restarts normally though

I have ACPI power control, no APM tab in device manager

Gone through various solutions but can't figure out what's the problem??

Please help to correct it, and please tell me what damage it do if I manually power off the pc??

Thanks

cgrimm9

it may be something is hanging the computer up from shutting down. a program maybe updates. try doing a msconfig and see if that will
get you to shut down may not work at first but do it again after windows loads and lets go from there

sunshine12

Tried every possible thing..

BIOS update
Drivers version check
Power management ACPI/APM

Still no Luck!!!

What should I do now, If I manually power off my pc then what possible damage it could do??

ThorXP

Welcome to TSF....

The windows install software that you used was it original Windows software, The recovery/restore disk for this computer or recovery disk from another make and model computer?

__________________


I was always taught to respect my elders, but it keeps getting harder to find one.
Heaven goes by favorites, If it didn't then your dog would get in first. Amen.

sunshine12

Yes it is original..
also have Ubuntu 8.04 installed, still problem with it

Still to find the solution...

ThorXP

How to perform a Repair Installation of Windows® XP.

Two things are needed here, just a bit of old technology, an ink pen and a piece of paper to write down any special settings that might have to be changed back after the repair-installation is completed.

Please Note: Performing a "Repair Installation" in this manner should not delete any Personal Files, it should 'repair' the core of the installation but to be safe with your data you should follow the next two paragraphs.

You might have to remove the hard drive from this computer and install it in another computer as a slave drive and after it is able to be accessed by Windows on that computer you will have to manually backup all of your important data that you have to another media like CD-R's, DVD or external hard drive. Then when this is done return it to the original computer as a master drive on the primary IDE cable. and do the following:

REGISTRY WARNING :

The details that follow require an above-average understanding of the technical topics involved. If you do not understand the Registry material presented here, either find a technically knowledgeable friend or do not attempt to repair your system Registry yourself. Improper changes in the System Registry can render all data on your hard disk inaccessible. :

Here is a link to a registry backup program that is absolutely fantastic it is called ERUNT and you would use this to backup the registry after running the repair-install procedure successfully.

http://www.larshederer.homepage.t-online.de/erunt/

(Remember to always keep a backup of two things: Your registry, and your data. You will never be sorry. ]

(The Windows® XP CD WILL be required for this procedure.)
( Recovery discs are NOT recommended with this procedure.)

A good set of instructions for doing a Repair-Installation are found on the following page and print out the pages of the site for reference further instructions on Slipstreaming Windows XP Home or Pro with any of the service packs are provided also other additional links that might be needed.

Please read the whole page on this web site to familiarize yourself with the procedure and all of the Warnings

http://www.michaelstevenstech.com/XPrepairinstall.htm
The following links are provided for reference incase they are needed.

How to perform a repair installation of Windows XP if Internet Explorer 7 is installed. ]

http://support.microsoft.com/default.aspx/kb/917964

(How to Perform a Windows XP Repair Install with IE6 Installed. ]

http://www.michaelstevenstech.com/XPrepairinstall.htm

Just be attentive and follow all of the on-screen prompts.

Just let it do its thing...now when you finally are at the Windows Desktop, power down the computer and re-enter the BIOS and change the Boot Configuration Order back to its original configuration.

I hope that this cures your woes.

Post back with the results, and if there are any other queries/concerns.

Cheers

__________________


I was always taught to respect my elders, but it keeps getting harder to find one.
Heaven goes by favorites, If it didn't then your dog would get in first. Amen.

sunshine12

Thanks ThorXP for detailed reply..

Actually it was working fine before and suddenly I noticed that it isnot shutting down, so I did clean install, but It didn't help. I am not sure if this repair install will help or not.

I think you are also having Kubuntu 8.04 installed, I also have dual boot pc with Ubuntu 8.04, and xp pro.. and the same problem with Ubuntu too, so May be you can give me some suggestion with the ubuntu os.. like system logs.. or something.. I think ubuntu is keeping system logs, and by looking at it may be you have some clue about what was wrong during shutdown!!

Waiting for reply, thank you.

sunshine12

Upgraded to Latest version of the BIOS, problem still persists..

My system info:

Intel Pentium III 933MHz
Desktop Board : D815EEA2
384 MB SD RAM
OSs: Windows XP Pro and Ubuntu 8.04
Samsung samtron 55v monitor 15"
Graphic card: Intel 82815 graphic controller
ACPI Power Controll
C-Media PCI CM8738 4 channel soundcard
Realtech Ethernet controller (Hanghaou silan microchip)
160GB Seagate HDD, on slave/master (I really don't know, but it is between the cable)

Everything was working fine, but don't know when the real problem started? Clean install didn't help.. other solutions like enable APM and other solutions from Device manager is not there in the options (there is only ACPI)
No Driver conflicts

Please let me know if any other information is required.

Thanks