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#1 (permalink) |
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Registered User
Join Date: Jul 2008
Posts: 1
OS: windows xp home edition/o5d481
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Unmountable boot volume/windows has shut down to prevent damage to your computer
unmountable boot volume/windows has shut down to prevent damege to your compuer please help i tryed all the options was able to access
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#2 (permalink) |
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Moderator, Microsoft Support
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Re: Unmountable boot volume/windows has shut down to prevent damage to your computer
Hi jaydean and welcome to TSF !
I moved your post to a new thread, we prefer to keep one thread per user to prevent confusion. Original thread : unmountable boot volume I'll copy some of the advices I gave in that other thread, please reply in this thread. Can you explain a bit more ? What did you exactly do and when do you get the error ? What's your drives and partitions layout ? Please read this information from Microsoft, but also read the rest of my post before you do anything : Unmountable Boot Volume. What's your motherboard's brand and model and what's your drive's brand and model ? If this is a brand computer then what's the brand and model of the computer ? Grab a retail XP CD (borrow one if you don't have one, any retail version will do), boot the computer on it (enter the BIOS to change the boot order priority to CD-rom first), press 'R' to access the recovery console, select your windows installation and enter your admin password (press enter if left blank). At the c:\windows\ prompt type chkdsk c: /R, leave it test the drive and report the results. Retry to boot normally. If that didn't work then back in the recovery console type fixboot. If chkdsk said anything about a corrupt MBR type fixmbr before you type fixboot. Retry to boot normally and tell us how it goes.
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