DiLee

My DVD/CD drive is messed up.

It recognizes cds and dvds to play. It will let me burn dvds and recognize blank dvds with no problems. When I put in a blank cd-r, it says "No Disc, " and will not let me burn a cd (using Roxio/Windows Media player/other apps). I have tried cds from 3 different memorex spindles, and cds from a fujifilm cd pack. I tried some of the same cds in my old computer and it burned the cd without complications.

Any suggestions? It's only burning a cd, so I don't really want to go get a new drive. Please help!

peterhuang913

Drivers installed?

Mack

If driver is installed then delete it, Reboot and re-install. Also think about getting a cd drive cleaner and run it a few times.

DiLee

I'm not sure how to determine if the driver has been installed....I'm also not sure cd came with it either.

My computer is a Dell & the dvd/cd burner is "gwa4164b" Apparently, a lot of people have had problems with them. I tried firmware updates to try to fix the problem, but it's still not fixed.

Also, just to clarify the last statement in my original post "The cd burner is the only thing that does not work."

Coolfreak

In Device Manager, any yellow question marks on your CD drive?

Also, have you tried to uninstall the drive from Device Manager, then reboot, and let Windows automatically re-install the drive?

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DiLee

There are no yellow question marks that I can see. If I uninstall the drive, will it definitely re-install on reboot?

Also, I tried a blank imation cdrw, and it recognized and allowed me to burn it...could it just be the brand even though I've used memorex from these same spindles in my computer before, and the fujifilm worked in my old computer??

peterhuang913

That means no drivers. If you uninstall it, it'll just ask you to install it when you reboot.

Mack

It wil automatically install drivers for you.

BTW, what software are you using to burn. The problem could be here. Maybe reinstall that or try different software.

ThorXP

Here is a data page for this LG burner and it is Panasonic Chipped and also there are no firmware updates for it yet.

http://www.videohelp.com/dvdwriters/lg-gwa-4164b/1239

I would try Verbatim CD-R's in it they are a better brand of CD-R and just might work. Also some burners actually do not burn CD-R's at all and from what I have read the reports on this LG are not too good

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dai

remove the upper and lower filters
scroll down to how here
http://support.microsoft.com/?scid=k...060&x=12&y=13#
dells firmware here scroll to the bottom
http://www.dell-drivers.com/dell-dri...RW_10821.shtml

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DiLee

So I removed the upper and lower filters, then updated the firmware.

Drive E is inaccessible.

I tried uninstalling the drive since drive E wasn't working, and rebooted.

Drive E is inaccessible.

Roxio says "No Drive"

Drive E said the hardware was added and is showing up again in the device manager, but I cannot use drive E at all now.

Please HELP!

DiLee

Ok so I've played around with it some more...rebooted several times...tried to use system restore, but it wouldn't work. Tried updating the firmware again...re-installed Roxio, so the drive accessible again (including on Roxio).

I tried different cds again...Imation CDRW shows up. Non-blank cds (Roxio, Dell support cd, etc.) work in the drive. I inserted one of the Memorex cds that said "no disc" before, and it showed that it was a blank cd. I took it out and tried a different memorex cd (from a different spindle), but it did not recognize it. I put the same memorex cd it recgonized moments before back in, but it was not recognized any longer as blank. So it's back to where it was when I first posted this thread, but at least I can still use the drive.

dai

remove the filters again

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DiLee

I tried Ativa thinking it might be a better CD-R, but it also does not work....

I'm thinking there is no solution to get it to burn Cd-Rs since I have tried everything I can think of, as well as everything you can think of and my computer friends, so I should just get a new drive. What do you think?

dai

drives are cheap these days probably the quickest solution

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DiLee

Thanks so much for all the help!

DiLee

So I think I know what might be the problem. When I opened iTunes a few minutes ago, this is the message I got:
Warning! The registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD brunging software. Please reinstall iTunes.

Then under diagnostics I got this message:
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Dell Inc. Dell DV051
iTunes 7.7.0.43
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Bonjour 1.0.4.12 (118.4)

iTunes Serial Number

Current user is an administrator.
The current local date and time is 2008-07-27 01:25:32.
iTunes is not running in safe mode.

Video Display Information

Intel(R) 82915G/GV/910GL Express Chipset Family


**** External Plug-ins Information ****

No external plug-ins installed.

**** CD/DVD Drive Tests ****

LowerFilters: PxHelp20 (2.0.0.0), DRVMCDB (1.0.0.1), DLACDBHM (1.0.0.1),
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.


so I repaired iTunes through the Add/Remove Programs like it said, and now it is recognizing my blank Fujifilm Cd-Rs, but not my Memorex or Ativa.


Now it says:
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Dell Inc. Dell DV051
iTunes 7.7.0.43
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Bonjour 1.0.4.12 (118.4)

iTunes Serial Number 53E9D0E3C86F6CF6

Current user is an administrator.
The current local date and time is 2008-07-27 01:38:45.
iTunes is not running in safe mode.

Video Display Information

Intel(R) 82915G/GV/910GL Express Chipset Family


**** External Plug-ins Information ****

No external plug-ins installed.

**** CD/DVD Drive Tests ****

LowerFilters: PxHelp20 (2.0.0.0), DRVMCDB (1.0.0.1), DLACDBHM (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.7.3),

E: HL-DT-ST DVD+-RW GWA4164B, Rev E112
Audio CD in drive.
Found 12 songs on CD, playing time 44:12 on CDROM-XA media.
Track 1, start time 00:02:00
Track 2, start time 04:19:17
Track 3, start time 07:12:18
Track 4, start time 10:29:68
Track 5, start time 13:58:51
Track 6, start time 17:26:33
Track 7, start time 22:01:25
Track 8, start time 25:33:42
Track 9, start time 29:16:46
Track 10, start time 32:42:71
Track 11, start time 3758
Track 12, start time 40:24:67
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 8 10 16 40 48.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.


If you have any ideas about this please let me know. Thanks for all the help!

dai

try a repair of itunes from safe mode

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DiLee

It wouldn't let me repair it in safe mode.

dai