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| Windows XP Support Find support for Windows XP here. |
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#1 (permalink) |
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Registered User
Join Date: Jul 2008
Posts: 6
OS: Windows XP
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I have a Acer Desktop and i recently re-installed Windows XP on my computer. Everything works perfectly fine except for the sounds
I have installed the RealTek audio driver, but on restart gets an error messge " Error Loading cmicnfg.cpl " and "Generic Host Process for Win32 Services has encountered a problem and needs to close. We are sorry for the inconvenience" Please advice on any similar encounters and suggest any useful tips.. Thanks Jac: ![]() |
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#2 (permalink) |
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Mentor, Microsoft Support
Join Date: Mar 2008
Posts: 2,205
OS: Windows XP Pro SP3, Kubuntu 8.04.1
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Re: Windows XP no sound.. Plzz help..!!
Welcome to TSF....
Since windows was re-installed the thing that has to be done is to install all of the special drivers like chipset, buss, network, audio, video and others, they can be installed in any order you wish and can be found on the system recovery disk set for the computer if it is an OEM like Compaq, Dell etc. or if you do not have a recovery disk set the drivers can be found on the manufacturers web site for either the motherboard or the manufacturer of the computers web site. You can download these drivers and burn to a CD-R and then install those following instructions to reboot when asked.
__________________
![]() Mentor I was always taught to respect my elders, but it keeps getting harder to find one. Heaven goes by favorites, If it didn't then your dog would get in first. Amen. |
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#3 (permalink) |
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Registered User
Join Date: Jul 2008
Posts: 6
OS: Windows XP
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Re: Windows XP no sound.. Plzz help..!!
I installed the drivers from teh manufacturers website in this case from Acer.com
Please advice ![]() Attached is the logfile from Hijackthis Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 6:34:52 PM, on 7/4/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Acer\eRecovery\Monitor.exe C:\WINDOWS\system32\VTTimer.exe C:\WINDOWS\system32\VTtrayp.exe C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe C:\Program Files\Acer\Acer eMode Management\AspireService.exe C:\Program Files\Acer\Acer eConsole\MediaSync.exe C:\Program Files\Creative\Shared Files\CAMTRAY.EXE C:\WINDOWS\SOUNDMAN.EXE C:\Program Files\Messenger\msmsgs.exe C:\Program Files\acer\Acer eConsole\MediaServerService.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://global.acer.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [LaunchApp] Alaunch O4 - HKLM\..\Run: [ntiMUI] c:\Program Files\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName O4 - HKLM\..\Run: [eRecoveryService] C:\Program Files\Acer\eRecovery\Monitor.exe O4 - HKLM\..\Run: [VTTimer] VTTimer.exe O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" O4 - HKLM\..\Run: [AspireService] C:\Program Files\Acer\Acer eMode Management\AspireService.exe O4 - HKLM\..\Run: [MediaSync] C:\Program Files\Acer\Acer eConsole\MediaSync.exe O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd O4 - HKLM\..\Run: [Creative WebCam Tray] C:\Program Files\Creative\Shared Files\CAMTRAY.EXE O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra button: Bodog Poker - {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - C:\Program Files\Bodog Poker\BPGame.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1210047241234 O23 - Service: Acer Media Server - Acer Inc. - C:\Program Files\acer\Acer eConsole\MediaServerService.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe -- End of file - 6120 bytes |
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#4 (permalink) |
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Registered User
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Re: Windows XP no sound.. Plzz help..!!
just visit this website and download combofix .exe and run this file if still your you get the same error {generic host control } contact me i will you send one of the update file windows i also got the same problem now i got the solution contact me
Last edited by koala : 07-04-2008 at 07:48 PM. Reason: removed email |
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#6 (permalink) |
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Mentor, Microsoft Support
Join Date: Mar 2008
Posts: 2,205
OS: Windows XP Pro SP3, Kubuntu 8.04.1
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Re: Windows XP no sound.. Plzz help..!!
kumarlokesh It is not a good idea to leave your own personal email address on the open forum for any reason, If you want to contact the member use the email or PM thru the site. Posting your email address is going to leave you wide open for a lot of spam and also is against the forum rules. Could you please remove the email address?
__________________
![]() Mentor I was always taught to respect my elders, but it keeps getting harder to find one. Heaven goes by favorites, If it didn't then your dog would get in first. Amen. |
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#7 (permalink) |
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Mentor, Microsoft Support
Join Date: Mar 2008
Posts: 2,205
OS: Windows XP Pro SP3, Kubuntu 8.04.1
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Re: Windows XP no sound.. Plzz help..!!
Nobody knows for sure if a fix will do the trick what has to be done is do what is posted. If it fixes it then you are ahead if it does not then you are one step closer to getting it fixed.
__________________
![]() Mentor I was always taught to respect my elders, but it keeps getting harder to find one. Heaven goes by favorites, If it didn't then your dog would get in first. Amen. |
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#8 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 25,559
OS: 2000 Pro; XP Pro; XP Home
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Re: Windows XP no sound.. Plzz help..!!
kumarlokesh -
ComboFix is not a tool which should be used unless under the supervision of a trained helper. It should also not be suggested for others to use unless one is trained in it's use. Do NOT suggest it's use here again, please. There is nothing in the HijackThis log to indicate the need for ComboFix, nor any active infection at all that I can see from that log. jac.bb4fun - HijackThis logs should not be posted in this section of the forum except in rare circumstances when requested by a Staff member.
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Our help is voluntary, but this site needs donations to operate.
Please consider Donating to the Forum. Please do not ask for help via Private Message. Ask in the forums, so all may gain from the experience. |
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#11 (permalink) |
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Registered User
Join Date: Jul 2008
Posts: 18
OS: WinXP SP2
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Re: Windows XP no sound.. Plzz help..!!
Did you install the correct motherboard drivers?
I take it your motherboard is ACER as well as the make of your PC. In any case, there should be a series of numbers on your motherborad, possibly a letter or two and some numbers. EG: KV750. Search the ACER website for the number on YOUR motherboard, NOT the example number. This sound help you find the correct and most recent drivers for all your motherboard utilities. Another option is to check in BIOS as to whether your OnBoard Sound chip has been Enabled. Do you know what to do within BIOS? If not, please say so as fiddling around inside there could caused a lot more problems. |
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#13 (permalink) |
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Registered User
Join Date: Jul 2008
Posts: 6
OS: Windows XP
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Re: Windows XP no sound.. Plzz help..!!
i found the model number for the computer and it is T135 Acer, and i did install the driver from the Acer website. But at first i installed some driver that i found of the internet, and i think that is what caused the problem.
Is there a way that i could uninstall all the drivers for sound and install from start, |
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#14 (permalink) |
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Registered User
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Re: Windows XP no sound.. Plzz help..!!
Yes u can go to Device Manager, right click on the Sound driver and click "Uninstall"
in order to access device manager, just right click on My Computer, then click on the Hardware tab. Then click on Device Manager. Look under Sound |
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#15 (permalink) |
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Registered User
Join Date: Jul 2008
Posts: 6
OS: Windows XP
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Re: Windows XP no sound.. Plzz help..!!
but when i do that and try re-installing the driver from Acer.com, and after restarting , the sound works for first couple of seconds and then i get a pop-up saying
" Error Loading cmicnfg.cpl " and End program pop-up saying "Generic Host Process for Win32 Services has encountered a problem and needs to close. We are sorry for the inconvenience" once i click OK. to both these errors and then i go to COntrol Panel - sounds and device, there is no Device found. |
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#16 (permalink) |
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Registered User
Join Date: Jul 2008
Posts: 8
OS: Winxp sp2
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Re: Windows XP no sound.. Plzz help..!!
1.to fix " Error Loading cmicnfg.cpl " error message
click "start"-"run",input "msconfig" then click "Enter".select "boot" option and find something contains "cmicnfg.cpl",unselect it,click "ok",restart computer. 2.to fix "Generic Host Process ……" 1).full install mainboard drivers from Acer website 2).install KB888111 3).install sound card driver which match your computer from Acer website If error happened again,use antivirus software to fullscan your computer. |
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