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07-04-2008, 05:24 PM
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#1 (permalink) |
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Registered User
Join Date: Mar 2007
Posts: 2
OS: Windows XP Home (SP3)
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Sound Problem: Choppy Sound
Hello, for about a month or so I've been having some trouble with my sound. The sound is laggy or choppy occasionally. Note this doesn't happen randomly for no reason, it will most frequently occur when my computer is running something that requires a bit more CPU dedication then normal or when I have a few problems already open. For example, if I am running a large video file in Windows Media Player (20MB+) the video and sound will lag and become choppy for short burst periods. I noticed in the video I had of fireworks that it would occur went the fireworks would explode. Another occurance would be running my file sharing program (Ares) while having a few browser pages open, possibly loading a website or on Youtube watching a video. Also if I'm running a game like World of Warcraft and Alt+Tab to open a browser the sound will lag then aswell. You may say to not have all my programs open at once but I used to do this before and this sound problem was never an issue so I'm just looking for some help on this. Thanks.
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 8:24:06 PM, on 7/4/2008 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16674) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Comodo\Firewall\CPF.exe C:\WINDOWS\StartupMonitor.exe C:\PROGRA~1\AVG\AVG8\avgtray.exe C:\WINDOWS\SOUNDMAN.EXE C:\Program Files\Windows Live\Messenger\msnmsgr.exe C:\WINDOWS\system32\ctfmon.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\Program Files\Comodo\Firewall\cmdagent.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\WINDOWS\system32\nisvcloc.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\HPZipm12.exe C:\Program Files\SiSoftware\SiSoftware Sandra Lite XII.SP2c\RpcAgentSrv.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Windows Live\Messenger\usnsvc.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.ca/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.windowsxlive.net R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file) F1 - win.ini: run= C:\C&C\INSTICON.EXE O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office12\GRA8E1~1.DLL O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - (no file) O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\CPF.exe" /background O4 - HKLM\..\Run: [Run StartupMonitor] StartupMonitor.exe O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/...x/qtplugin.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab56986.cab O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/ca..._2.3.2.100.cab O16 - DPF: {3C403675-B43C-410B-BF56-D4D1FB68356C} (ActiveXPortal Control) - http://72.29.84.224/OCX/gwnet.cab O16 - DPF: {48884C41-EFAC-433D-958A-9FADAC41408E} (EGamesPlugin Class) - https://www.e-games.com.my/com/EGamesPlugin.cab O16 - DPF: {4A85DBE0-BFB2-4119-8401-186A7C6EB653} - http://messenger.zone.msn.com/binary/MJSS.cab69309.cab O16 - DPF: {4E330863-6A11-11D0-BFD8-006097237877} (InstallFromTheWeb ActiveX Control) - http://www.installshield.com/install/iftwclix.cab O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...n.cab56986.cab O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/res...scbase9563.cab O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab2.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1183510145515 O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary...o.cab56649.cab O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab56986.cab O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...n.cab31267.cab O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll O20 - AppInit_DLLs: avgrsstx.dll O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe O23 - Service: Lookout Citadel Server (LkCitadelServer) - National Instruments, Inc. - C:\WINDOWS\system32\lkcitdl.exe O23 - Service: NILM License Manager - Unknown owner - C:\Program Files\National Instruments\Shared\License Manager\Bin\lmgrd.exe (file missing) O23 - Service: NI Service Locator (niSvcLoc) - National Instruments Corp. - C:\WINDOWS\system32\nisvcloc.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: Print Spooler Service (qgqesoeadp4jo) - Unknown owner - C:\WINDOWS\system32\efakfhlvy.exe (file missing) O23 - Service: SiSoftware Deployment Agent Service (SandraAgentSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite XII.SP2c\RpcAgentSrv.exe -- End of file - 9496 bytes
__________________
Microsoft Windows XP Home (SP3)|Intel Pentium 4 3.2EGhz 2GB DDR 400, PC 3200|Nvidia GeForce 7300 GT Maxtor ATA/133 120GB |
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07-04-2008, 06:05 PM
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#2 (permalink) |
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Registered User
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Re: Sound Problem: Choppy Sound
Honestly you can only run the usual checks to diagnose what the problem is. First I would check Device Manager to see if there are any hardware conflicts, then I would ensure you have the latest drivers for you sound card/device.
Next you need to check if the sound becomes distorted only when your computer has to work hard. Background programs such as a virus scanner or disk defragmenter can slow down your computer enough to interfere with playing sounds so use Task Manager to end any programs that you did not start which are running to see if this solves the problem. If this is the case then it could be a lack of RAM which is causing the problem. I have a similar system to you and used to have a lot of problems before I upgraded my RAM. With what you are running I'd think you'd need about the same as me (2GB). Last edited by BingoMorris : 07-04-2008 at 06:10 PM. |
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07-05-2008, 07:41 AM
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#4 (permalink) |
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Mentor, Microsoft Support
Join Date: Mar 2008
Posts: 1,876
OS: Windows XP Pro SP3, Kubuntu 8.04
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Re: Sound Problem: Choppy Sound
What if the sound card is built into the motherboard? How does it get tried on another computer?
Welcome to TSF.... How much system RAM is on the motherboard?
__________________
 I was always taught to respect my elders, but it keeps getting harder to find one. Heaven goes by favorites, If it didn't then your dog would get in first. Amen. |
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07-05-2008, 08:17 AM
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#5 (permalink) |
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Registered User
Join Date: Mar 2007
Posts: 2
OS: Windows XP Home (SP3)
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Re: Sound Problem: Choppy Sound
I was just going to point that out, it is in fact built into my motherboard.
__________________
Microsoft Windows XP Home (SP3)|Intel Pentium 4 3.2EGhz 2GB DDR 400, PC 3200|Nvidia GeForce 7300 GT Maxtor ATA/133 120GB |
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07-05-2008, 08:26 AM
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#6 (permalink) |
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Mentor, Microsoft Support
Join Date: Mar 2008
Posts: 1,876
OS: Windows XP Pro SP3, Kubuntu 8.04
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Re: Sound Problem: Choppy Sound
OK I am blind I guess since I missed the RAM in you signature. So you got 2 Gb PC 3200 good RAM I just got a 1 Gb chip at Sam's yeterday for around $58.00.
Tryrunning Memtest for an hour or two just to get a good idea of how they are. Go here and download the Memtest Release and run it http://www.memtest86.com/ Tutorial: How to use Memtest http://www.techspot.com/vb/topic62524.html
__________________
I was always taught to respect my elders, but it keeps getting harder to find one. Heaven goes by favorites, If it didn't then your dog would get in first. Amen. |
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