explorer.exe continually closes/freezes

Kayuri · 05-25-2008, 07:52 PM

I got this error stating "Windows Explorer has encountered a problem and needs to close," continually after getting this other error on my desktop that said my Active Destop was closed. I was able to restore my active desktop, but desktop bar itself doesn't work. It's really annoying because I can't access the Start menu, see the time, and switch programs. I have to use Alt + Tab, and the Task Manager. I really need my desktop bar back, please help~!
Thanks in advance, Kayuri

Kayuri · 05-25-2008, 08:01 PM

[Not a bump] Just now, I tried re-running explorer.exe, and now it just keeps closing itself, and then restarting itself. About every other second, its really making me go insane... Please help~

**Angelfire777** · 05-26-2008, 08:08 AM

Hi,

Did you install any new programs before all this happened?

What exactly happened before this problem started?

Do you have your xp cd there?

Kayuri · 05-26-2008, 10:51 AM

Well... there is a spyware/malware issue on my computer right now, which caused Windows to shut off my active desktop, which I was able to restore. And right before - I re-installed Windows XP to repair stuff; I had the blue screen of doom stating that the Windows Logon process had some error, and caused a fatal system error. (I repaired it with the help of Dell's support team, but after that, this started happening T_T) And yes, I still have my XP Installation CD...
[I've already started another thread in HJT forum which also may have caused this : here.]

**Angelfire777** · 05-26-2008, 06:14 PM

Looking at your log, I see multiple infections. Those are probably causing your explorer issue.

I suggest you allow the security team to clean your machine first then come back here when the problem still persists.

05-25-2008, 07:52 PM	#1 (permalink)
Kayuri Registered User Join Date: May 2008 Posts: 16 OS: Win XP	explorer.exe continually closes/freezes I got this error stating "Windows Explorer has encountered a problem and needs to close," continually after getting this other error on my desktop that said my Active Destop was closed. I was able to restore my active desktop, but desktop bar itself doesn't work. It's really annoying because I can't access the Start menu, see the time, and switch programs. I have to use Alt + Tab, and the Task Manager. I really need my desktop bar back, please help~! Thanks in advance, Kayuri

05-25-2008, 08:01 PM	#2 (permalink)
Kayuri Registered User Join Date: May 2008 Posts: 16 OS: Win XP	Re: explorer.exe continually closes/freezes [Not a bump] Just now, I tried re-running explorer.exe, and now it just keeps closing itself, and then restarting itself. About every other second, its really making me go insane... Please help~

05-26-2008, 08:08 AM	#3 (permalink)
Angelfire777 Moderator/Analyst, Security Team ; Rangemaster, TSF Academy Join Date: Oct 2006 Location: BC, Canada Posts: 2,727 OS: XP	Re: explorer.exe continually closes/freezes Hi, Did you install any new programs before all this happened? What exactly happened before this problem started? Do you have your xp cd there? __________________ Proud member of UNITE and ASAP since 2006 If we have helped you, please consider donating. The past won't be able to hurt you unless you keep on looking back at it.

05-26-2008, 10:51 AM	#4 (permalink)
Kayuri Registered User Join Date: May 2008 Posts: 16 OS: Win XP	Re: explorer.exe continually closes/freezes Well... there is a spyware/malware issue on my computer right now, which caused Windows to shut off my active desktop, which I was able to restore. And right before - I re-installed Windows XP to repair stuff; I had the blue screen of doom stating that the Windows Logon process had some error, and caused a fatal system error. (I repaired it with the help of Dell's support team, but after that, this started happening T_T) And yes, I still have my XP Installation CD... [I've already started another thread in HJT forum which also may have caused this : here.]

05-26-2008, 06:14 PM	#5 (permalink)
Angelfire777 Moderator/Analyst, Security Team ; Rangemaster, TSF Academy Join Date: Oct 2006 Location: BC, Canada Posts: 2,727 OS: XP	Re: explorer.exe continually closes/freezes Looking at your log, I see multiple infections. Those are probably causing your explorer issue. I suggest you allow the security team to clean your machine first then come back here when the problem still persists. __________________ Proud member of UNITE and ASAP since 2006 If we have helped you, please consider donating. The past won't be able to hurt you unless you keep on looking back at it.