Unable to create a System Restore Point!!! - Page 2

Domiy · 02-13-2008, 01:48 PM

Bump...Well, should I download that program or not? As I said earlier, it seems to be for SP1 users but I am running SP2.

**mike2020learnin** · 02-13-2008, 03:42 PM

hello ,

just use it for you also have sp1 installed on your system

Domiy · 02-13-2008, 11:13 PM

Ok this is getting scary now because apparently I just found out that I am not running a 'legal' version of Microsoft Windows as it seems. I want to start the validation proccess on that page but when I press the button I am told the product key found on my system is not from Microsoft and therefore I cannot do do the download update :(

**mike2020learnin** · 02-14-2008, 02:33 AM

hello

where did you get the pc from ?

how old is it ?

Domiy · 02-14-2008, 01:57 PM

I dont remember where it came from. My father bought it about 3-4 years ago and he only gave it to me a 5 months ago. I do however remember getting a destructable infection on it and I gave it to someone I know to fix it and he said that he also needed to reinstall windows on it for some reason, so he did just that. Im not judging, but he most likely did use an unofficial copy or something,

Domiy · 02-22-2008, 04:43 AM

Hello

Update here. Sorry about before. I am running a full legit version of Windows, I just learned a few days ago that it wasnt properly activated. I fixed the problem now, and my Windows is fully activated and genuine. I tried to therefore install the update you led me to, and it did download but while running the installation I got an error message saying the detected service back on my PC (SP2) does not match the installation for that software - as it is only for SP1 users.

So do you have any other solutions or recommendations? Is that update download also available in an SP2 version? Please get back to me here.

**mike2020learnin** · 02-22-2008, 08:35 AM

hello,

i have not for got you !!!

i do have many cases that i am working on

i will now continue my search since you got your version legal

bear with me thought

all of us techs here have close to 25 to 50 threads going at the same time if not more !!!

but i won't for get you :>)

Mike

Domiy · 02-23-2008, 06:50 PM

Thanks. I really appreciate this. Have you found anything of any hope yet?

Domiy · 02-27-2008, 11:59 PM

Hello, I was wondering if you had found anything yet? Is there anything else I can try?

Domiy · 03-10-2008, 03:16 PM

Bump.

Calliegirl386 · 03-10-2008, 06:48 PM

Hi,
I'm interested in this also. I did a restore to factory on my dad's pc and everything went fine. Have all the windows updates including SP2 and it's working great. Went to do a system restore prior to some driver updates and thats when I discovered... no system restore.

I get the same error message and have tried all your suggestions you've mentioned here. No luck. His computer doesn't have an original CD either, just the rescue disk. He has Win XP Pro SP2.

Any other suggestions and help would be great.

Thanks

Calliegirl386 · 03-25-2008, 12:11 PM

Nevermind I figured it out myself.

Domiy · 03-27-2008, 02:38 AM

Mind telling me what you did to fix it?

**justpassingby** · 04-13-2008, 07:56 AM

Domiy, once a member of the security team says your log is clean, please try to turn system restore off on all drives : right-click my computer => properties => system restore => tick "turn off system restore on all drives". Restart the computer then turn it back on (untick the box).

Edit : note that this will erase all your previous restore points. If the problem is caused by a corrupted restore point or an inconsistency in the restore points then this may solve it.

Is this a retail or an OEM (preinstalled) installation of Windows XP ? Do you have an XP SP2 CD ?

~~CD27~~ · 04-13-2008, 08:09 AM

o! o! I JUST had a deal with this. My problem was a corrupt registry, but in fixing it, i manually created a restore point via registry. check this out:

http://support.microsoft.com/kb/307545/en-us

The part I'm talking about is where they boot into safe mode, go to c:\system volume information and (well, i can't access it from here unless i'm in safe mode, so you'll have to read the rest on the article). They basically create a registry restore point directly.

Now, if you're JUST trying to make a restore point but NOT restore, don't do this. If you're trying to restore to a certain point, this is ideal for you.

cd

Domiy · 04-13-2008, 04:26 PM

Well I would like to restore at some time I guess, because I never know when I may get a virus or infection, so its always good to have System Restore working, which it ISNT for me. The problem is that it pure and simply DOES NOT create a restore point for some reason. Perhaps the process you tried could help?

And no jpb, I dont have a WIndows XP cd, and I'm pretty sure my windows system is preinstalled.

~~CD27~~ · 04-13-2008, 09:23 PM

Domiy, if you don't have some kind of XP cd, at least something with the repair console in it, you cannot try the method I gave you. The reason why is by default you cannot copy files from the specified folder they gave you in the link, you must do this by recovery console only. good luck!

remember, however, if you do this, it's just like a complete system restore, and there is NO turning back. any info you have, back it up IF you do this, but let's see if there are some more direct answers to your problem first before we try this.

cd

**justpassingby** · 04-14-2008, 01:02 AM

Have you tried turning system restore off then back on ? I really believe the problem is not with system restore itself but with a corrupt restore point since the antivirus deleted a file in the system restore folder. The way system restore works means that if there's a corrupt restore point, all subsequent restore points will fail to work.

Try that first, if that didn't help then go to start => run and type sfc /scannow. If it asks for an XP CD report here, else don't do anything while sfc is running.

02-13-2008, 01:48 PM	#21 (permalink)
Domiy Registered User Join Date: Jan 2008 Posts: 136 OS: Windows XP	Re: Unable to create a System Restore Point!!! Bump...Well, should I download that program or not? As I said earlier, it seems to be for SP1 users but I am running SP2.

02-13-2008, 03:42 PM	#22 (permalink)
mike2020learnin Mentor, Microsoft Support Join Date: Feb 2007 Location: Michigan , I donated so can you Posts: 3,331 OS: Windows XP Home & Pro. Sp3 / both compleatly updated My System	Re: Unable to create a System Restore Point!!! hello , just use it for you also have sp1 installed on your system __________________ Mike, I will stick with you till the issue is resolve !! Please help the TSF site by donating How to back up and restore the registry in Windows XP and Windows Vista How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000

02-13-2008, 11:13 PM	#23 (permalink)
Domiy Registered User Join Date: Jan 2008 Posts: 136 OS: Windows XP	Re: Unable to create a System Restore Point!!! Ok this is getting scary now because apparently I just found out that I am not running a 'legal' version of Microsoft Windows as it seems. I want to start the validation proccess on that page but when I press the button I am told the product key found on my system is not from Microsoft and therefore I cannot do do the download update :(

02-14-2008, 02:33 AM	#24 (permalink)
mike2020learnin Mentor, Microsoft Support Join Date: Feb 2007 Location: Michigan , I donated so can you Posts: 3,331 OS: Windows XP Home & Pro. Sp3 / both compleatly updated My System	Re: Unable to create a System Restore Point!!! hello where did you get the pc from ? how old is it ? __________________ Mike, I will stick with you till the issue is resolve !! Please help the TSF site by donating How to back up and restore the registry in Windows XP and Windows Vista How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000

02-14-2008, 01:57 PM	#25 (permalink)
Domiy Registered User Join Date: Jan 2008 Posts: 136 OS: Windows XP	Re: Unable to create a System Restore Point!!! I dont remember where it came from. My father bought it about 3-4 years ago and he only gave it to me a 5 months ago. I do however remember getting a destructable infection on it and I gave it to someone I know to fix it and he said that he also needed to reinstall windows on it for some reason, so he did just that. Im not judging, but he most likely did use an unofficial copy or something,

02-22-2008, 04:43 AM	#26 (permalink)
Domiy Registered User Join Date: Jan 2008 Posts: 136 OS: Windows XP	Re: Unable to create a System Restore Point!!! Hello Update here. Sorry about before. I am running a full legit version of Windows, I just learned a few days ago that it wasnt properly activated. I fixed the problem now, and my Windows is fully activated and genuine. I tried to therefore install the update you led me to, and it did download but while running the installation I got an error message saying the detected service back on my PC (SP2) does not match the installation for that software - as it is only for SP1 users. So do you have any other solutions or recommendations? Is that update download also available in an SP2 version? Please get back to me here.

02-22-2008, 08:35 AM	#27 (permalink)
mike2020learnin Mentor, Microsoft Support Join Date: Feb 2007 Location: Michigan , I donated so can you Posts: 3,331 OS: Windows XP Home & Pro. Sp3 / both compleatly updated My System	Re: Unable to create a System Restore Point!!! hello, i have not for got you !!! i do have many cases that i am working on i will now continue my search since you got your version legal bear with me thought all of us techs here have close to 25 to 50 threads going at the same time if not more !!! but i won't for get you :>) Mike __________________ Mike, I will stick with you till the issue is resolve !! Please help the TSF site by donating How to back up and restore the registry in Windows XP and Windows Vista How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000

02-23-2008, 06:50 PM	#28 (permalink)
Domiy Registered User Join Date: Jan 2008 Posts: 136 OS: Windows XP	Re: Unable to create a System Restore Point!!! Thanks. I really appreciate this. Have you found anything of any hope yet?

02-27-2008, 11:59 PM	#29 (permalink)
Domiy Registered User Join Date: Jan 2008 Posts: 136 OS: Windows XP	Re: Unable to create a System Restore Point!!! Hello, I was wondering if you had found anything yet? Is there anything else I can try?

03-10-2008, 03:16 PM	#30 (permalink)
Domiy Registered User Join Date: Jan 2008 Posts: 136 OS: Windows XP	Re: Unable to create a System Restore Point!!! Bump.

03-10-2008, 06:48 PM	#31 (permalink)
Calliegirl386 Registered User Join Date: Mar 2008 Location: Michigan Posts: 2 OS: Win XP, SP2	Re: Unable to create a System Restore Point!!! Hi, I'm interested in this also. I did a restore to factory on my dad's pc and everything went fine. Have all the windows updates including SP2 and it's working great. Went to do a system restore prior to some driver updates and thats when I discovered... no system restore. I get the same error message and have tried all your suggestions you've mentioned here. No luck. His computer doesn't have an original CD either, just the rescue disk. He has Win XP Pro SP2. Any other suggestions and help would be great. Thanks

03-25-2008, 12:11 PM	#32 (permalink)
Calliegirl386 Registered User Join Date: Mar 2008 Location: Michigan Posts: 2 OS: Win XP, SP2	Re: Unable to create a System Restore Point!!! Nevermind I figured it out myself.

03-27-2008, 02:38 AM	#33 (permalink)
Domiy Registered User Join Date: Jan 2008 Posts: 136 OS: Windows XP	Re: Unable to create a System Restore Point!!! Mind telling me what you did to fix it?

04-13-2008, 07:56 AM	#34 (permalink)
justpassingby Moderator, Microsoft Support Join Date: Mar 2007 Location: Belgium Posts: 6,219 OS: XP Home SP3 / Ubuntu My System	Re: Unable to create a System Restore Point!!! Domiy, once a member of the security team says your log is clean, please try to turn system restore off on all drives : right-click my computer => properties => system restore => tick "turn off system restore on all drives". Restart the computer then turn it back on (untick the box). Edit : note that this will erase all your previous restore points. If the problem is caused by a corrupted restore point or an inconsistency in the restore points then this may solve it. Is this a retail or an OEM (preinstalled) installation of Windows XP ? Do you have an XP SP2 CD ? __________________ Malware removal steps. Post your logs there and not here ! Posting system specs Last edited by justpassingby; 04-13-2008 at 08:04 AM.

04-13-2008, 08:09 AM	#35 (permalink)
~~CD27~~ Troubled Join Date: Apr 2007 Location: Currently, Japan Posts: 268 OS: XP	Re: Unable to create a System Restore Point!!! o! o! I JUST had a deal with this. My problem was a corrupt registry, but in fixing it, i manually created a restore point via registry. check this out: http://support.microsoft.com/kb/307545/en-us The part I'm talking about is where they boot into safe mode, go to c:\system volume information and (well, i can't access it from here unless i'm in safe mode, so you'll have to read the rest on the article). They basically create a registry restore point directly. Now, if you're JUST trying to make a restore point but NOT restore, don't do this. If you're trying to restore to a certain point, this is ideal for you. cd

04-13-2008, 04:26 PM	#36 (permalink)
Domiy Registered User Join Date: Jan 2008 Posts: 136 OS: Windows XP	Re: Unable to create a System Restore Point!!! Well I would like to restore at some time I guess, because I never know when I may get a virus or infection, so its always good to have System Restore working, which it ISNT for me. The problem is that it pure and simply DOES NOT create a restore point for some reason. Perhaps the process you tried could help? And no jpb, I dont have a WIndows XP cd, and I'm pretty sure my windows system is preinstalled.

04-13-2008, 09:23 PM	#37 (permalink)
~~CD27~~ Troubled Join Date: Apr 2007 Location: Currently, Japan Posts: 268 OS: XP	Re: Unable to create a System Restore Point!!! Domiy, if you don't have some kind of XP cd, at least something with the repair console in it, you cannot try the method I gave you. The reason why is by default you cannot copy files from the specified folder they gave you in the link, you must do this by recovery console only. good luck! remember, however, if you do this, it's just like a complete system restore, and there is NO turning back. any info you have, back it up IF you do this, but let's see if there are some more direct answers to your problem first before we try this. cd

04-14-2008, 01:02 AM	#38 (permalink)
justpassingby Moderator, Microsoft Support Join Date: Mar 2007 Location: Belgium Posts: 6,219 OS: XP Home SP3 / Ubuntu My System	Re: Unable to create a System Restore Point!!! Have you tried turning system restore off then back on ? I really believe the problem is not with system restore itself but with a corrupt restore point since the antivirus deleted a file in the system restore folder. The way system restore works means that if there's a corrupt restore point, all subsequent restore points will fail to work. Try that first, if that didn't help then go to start => run and type sfc /scannow. If it asks for an XP CD report here, else don't do anything while sfc is running. __________________ Malware removal steps. Post your logs there and not here ! Posting system specs