01den

Hi All,

I am having an issue with my computer what is happing it that quite frequently the system will show the dreaded blue screen but will not allow me the read it then shuts off.

The only way I can start it again is to unplug it from the mains the plug it back in again. if I try to just start it all that happens is the the fan start and the hard drive read light comes on but doesn't go off along with the power on light but the initialisation process does not continue.

I would appreciate any help the you could give me.

A little about my spec

Windows xp
Pentium 4 3.0Ghz
512MB Ram

Thank you

andrew87

Have you recently installed a new driver, hardware device, or application? If so, it may be the problem. Also, to be able to read the blue screen, which may give more insight, follow these steps:
Go to system properties (Control Panel or right click My Computer, click Properties)
Advanced Tab
Under Startup and Recovery, Settings button
Under System Failure, uncheck "Automatically Restart" checkbox

This will prevent the auto reboot when you get the blue screen

01den

Hi andrew87

Thank you for replying so quickly to answer your question I had installed a couple software applications but I was like you and thought it could have been one of them so I un installed them but it has happened again since then. I have not added any new hardware for about a year now so I didn't think it would any of them but I could be wrong maybe

01den

I have set my reboot property so I can read th blue scree the next time it happens thanks for the tip

andrew87

Try the steps I listed to turn off auto restart and take down the information on the blue screen. We will go from there. If it is not a driver issue it could be a power issue.

01den

hi again

ya I have done the auto restart and am waiting I to thought it could be a power thing to but I will see when I get the blue screen again. thanks again

01den

Hi andrew87

the problem has just occured again the message on the blue screen gives the usual drival about drivers and shutting down widows to protect my computer and the

Techincal Information that is shown is a follows:

***STOP: 0x0000008E(0xC0000005, 0xBF817098, 0xB98A6848, 0x0000000)
*** win32k.sys - Address BF817098 BASE At BF800000, DATESTAMP 45f013f6

I hope this information will be of some help as this problem is starting to really do my nut in.

I was thinking it seems a though the numbers listed above are memory allocation areas do you think it could be a faulty memory module?

2pistolpacker

This stop error can be brought on by faulty memory. Download memtest86 onto a floopy disk and set the bios to boot from floppy first to run the program. If your 512mg of memory is one stick test it for 3-4 passes and report back. If it errs out quickly, try moving it to another ram slot and test again. Mike

http://www.memtest86.com/

__________________
Speak kindly to me, beloved master. Revel in my unconditional love, and give me every minute that you can spare, for my time with you is short.
--Your faithful dog

01den

hi MJZZZ

Thank you for getting back to me I have been trying to run memory tests on both my memory module together as well as seperate but I am unable to even complete the test no matter how I try it do you have any other ideas?

Another thing that came to mind is maybe a fault with my processor? what do you think?

2pistolpacker

This is also a possibility as all memtest failures are not memory related, but the test is somewhere to start a diagnostic process. Mike

__________________
Speak kindly to me, beloved master. Revel in my unconditional love, and give me every minute that you can spare, for my time with you is short.
--Your faithful dog