system32\cmd.exe error please help!

apb540 · 12-16-2007, 09:53 PM

This is the pop up that i recieve about every 8 seconds

C:\WINDOWS\system32\cmd.exe
The NTVDM CPU has encountered an illegal instruction.
CS:0537 IP:ffe0 OP:fe ff 1e 09 ae Choose 'Close' to terminate the application.
It then asks me to 'Close' or 'Ignore'

I have no idea how to fix this problem because I am not very good with computer trouble shooting. If anyone knows how to fix this, please tell me.

Thank you

first · 12-17-2007, 03:11 AM

Go to: Start-> Run and type cmd

you will get a DOS WINDOW.wat is written in its top blue part

apb540 · 12-17-2007, 08:22 AM

in the top blue part it says:
C:\WINDOWS\system32\cmd.exe

first · 12-17-2007, 10:58 AM

Make sure that you View all HIDDEN files in explorer (Folder options/view settings)

- See in C:\windows\system32 if you have the files cmd.com and regedit.com

- the original files from Windows are cmd.exe and regedit.exe not .com

- delete cmd.com and regedit.com files as they are not required

- make sure that you have the .exe files.
************************************************************

there is a chance of virus infection.so use a popular "updated" antivirus.if this dont help
try using the hijackthis log as mentioned here http://www.techsupportforum.com/secu...sting-log.html

12-16-2007, 09:53 PM	#1 (permalink)
apb540 Registered User Join Date: Dec 2007 Posts: 2 OS: xp	system32\cmd.exe error please help! This is the pop up that i recieve about every 8 seconds C:\WINDOWS\system32\cmd.exe The NTVDM CPU has encountered an illegal instruction. CS:0537 IP:ffe0 OP:fe ff 1e 09 ae Choose 'Close' to terminate the application. It then asks me to 'Close' or 'Ignore' I have no idea how to fix this problem because I am not very good with computer trouble shooting. If anyone knows how to fix this, please tell me. Thank you

12-17-2007, 03:11 AM	#2 (permalink)
first Registered User Join Date: Nov 2007 Posts: 274 OS: server	Re: system32\cmd.exe error please help! Go to: Start-> Run and type cmd you will get a DOS WINDOW.wat is written in its top blue part

12-17-2007, 08:22 AM	#3 (permalink)
apb540 Registered User Join Date: Dec 2007 Posts: 2 OS: xp	Re: system32\cmd.exe error please help! in the top blue part it says: C:\WINDOWS\system32\cmd.exe

12-17-2007, 10:58 AM	#4 (permalink)
first Registered User Join Date: Nov 2007 Posts: 274 OS: server	Re: system32\cmd.exe error please help! Make sure that you View all HIDDEN files in explorer (Folder options/view settings) - See in C:\windows\system32 if you have the files cmd.com and regedit.com - the original files from Windows are cmd.exe and regedit.exe not .com - delete cmd.com and regedit.com files as they are not required - make sure that you have the .exe files. ************************************************************ there is a chance of virus infection.so use a popular "updated" antivirus.if this dont help try using the hijackthis log as mentioned here http://www.techsupportforum.com/secu...sting-log.html