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#21 (permalink) |
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Registered User
Join Date: Feb 2006
Posts: 40
OS: winXP
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Re: Windows Live Messenger will not load
I did a fresh reboot on each profile then did a screenshot of the processes in task manager.
These are the processes on the profile I am having difficulties with (msnmsgr.exe is there, but I still can't see it): And these are the processes on the profile I created this morning (msnmsgr.exe is there, and the program works fine): |
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#22 (permalink) |
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Moderator, Microsoft Support, Happy to support TSF!
Join Date: Feb 2005
Location: United Kingdom
Posts: 6,565
OS: XP Pro SP3, Vista Ultimate SP1, Ubuntu v8.04
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Re: Windows Live Messenger will not load
Baffling?!?
The only noticeable difference there is the slight difference in memory which WLM is using. When you try running on the 'broken' profile, does the Messenger icon quickly popup in the sys tray (bottom right hand corner of your screen near your clock)? Also, how are you lauching it? Via a desktop shortcut, quick launch or direct from the installation directory?
__________________
![]() ![]() ASUS P5K-E WiFi | Intel Core 2 Duo E6600 Conroe 2.4GHz (OC 3.60GHz) | 2GB Corsair DDR2 XMS2-6400C4 RAM (4-4-4-12) | PowerColor ATI Radeon HD 3850 Pro Xtreme 512MB GDDR3 GPU | 1xMaxtor DiamondMax 22 500GB & 4xMaxtor DiamondMax 21 250GB SATA HDDs | Zalman CNPS9500 Heatsink + 6 LED Case Fans | Corsair HX620W Modular PSU | Enermax Black Knight (CS-527) Case | Pioneer DVR-216 SATA 20x20 DVD±RW In a world without walls or fences - who needs Windows and Gates? |
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#23 (permalink) |
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Registered User
Join Date: Feb 2006
Posts: 40
OS: winXP
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Re: Windows Live Messenger will not load
On that boot up, Nickster, the windows live messenger was instant on boot (I did uncheck it like the thread told me to, and then it checked itself again when I tried to open it, I guess).
The little person icon for the messenger does not show up in the icon tray by the clock. There's nothing on my computer to suggest that it is running, except for the fact that it is in the process. When I have manually tried to open it, I have used the shortcut on the desktop or the shortcut that shows up above "start" button for frequently used programs. I just found it in program files and tried to start it up from it's actual spot (not a shortcut) and still nothing appears. The little "i'm busy!" light on my laptop lights up for a moment, like it is trying to run something, then nothing happens after a few seconds but the light stops. |
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#24 (permalink) |
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Moderator, Microsoft Support, Happy to support TSF!
Join Date: Feb 2005
Location: United Kingdom
Posts: 6,565
OS: XP Pro SP3, Vista Ultimate SP1, Ubuntu v8.04
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Re: Windows Live Messenger will not load
Hmmm only other thing I can suggest is to backup the settings folders for WLM then delete them..perhaps something in there is interferring with the running of the program??:
C:\Documents and Settings\*USERNAME*\Local Settings\Application Data\Microsoft\Messenger Back all the contents up to another location then delete the contents and try again...if it doesn't work, you can copy back across the deleted content.
__________________
![]() ![]() ASUS P5K-E WiFi | Intel Core 2 Duo E6600 Conroe 2.4GHz (OC 3.60GHz) | 2GB Corsair DDR2 XMS2-6400C4 RAM (4-4-4-12) | PowerColor ATI Radeon HD 3850 Pro Xtreme 512MB GDDR3 GPU | 1xMaxtor DiamondMax 22 500GB & 4xMaxtor DiamondMax 21 250GB SATA HDDs | Zalman CNPS9500 Heatsink + 6 LED Case Fans | Corsair HX620W Modular PSU | Enermax Black Knight (CS-527) Case | Pioneer DVR-216 SATA 20x20 DVD±RW In a world without walls or fences - who needs Windows and Gates? |
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#26 (permalink) |
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Moderator, Microsoft Support, Happy to support TSF!
Join Date: Feb 2005
Location: United Kingdom
Posts: 6,565
OS: XP Pro SP3, Vista Ultimate SP1, Ubuntu v8.04
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Re: Windows Live Messenger will not load
Does it load properly from the broken profile whilst in Safe Mode?
__________________
![]() ![]() ASUS P5K-E WiFi | Intel Core 2 Duo E6600 Conroe 2.4GHz (OC 3.60GHz) | 2GB Corsair DDR2 XMS2-6400C4 RAM (4-4-4-12) | PowerColor ATI Radeon HD 3850 Pro Xtreme 512MB GDDR3 GPU | 1xMaxtor DiamondMax 22 500GB & 4xMaxtor DiamondMax 21 250GB SATA HDDs | Zalman CNPS9500 Heatsink + 6 LED Case Fans | Corsair HX620W Modular PSU | Enermax Black Knight (CS-527) Case | Pioneer DVR-216 SATA 20x20 DVD±RW In a world without walls or fences - who needs Windows and Gates? |
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#28 (permalink) |
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Moderator, Microsoft Support, Happy to support TSF!
Join Date: Feb 2005
Location: United Kingdom
Posts: 6,565
OS: XP Pro SP3, Vista Ultimate SP1, Ubuntu v8.04
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Re: Windows Live Messenger will not load
Hmmmm well i'm outta ideas....apart from switching profiles on a permanent basis
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__________________
![]() ![]() ASUS P5K-E WiFi | Intel Core 2 Duo E6600 Conroe 2.4GHz (OC 3.60GHz) | 2GB Corsair DDR2 XMS2-6400C4 RAM (4-4-4-12) | PowerColor ATI Radeon HD 3850 Pro Xtreme 512MB GDDR3 GPU | 1xMaxtor DiamondMax 22 500GB & 4xMaxtor DiamondMax 21 250GB SATA HDDs | Zalman CNPS9500 Heatsink + 6 LED Case Fans | Corsair HX620W Modular PSU | Enermax Black Knight (CS-527) Case | Pioneer DVR-216 SATA 20x20 DVD±RW In a world without walls or fences - who needs Windows and Gates? |
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#29 (permalink) |
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Registered User
Join Date: Feb 2006
Posts: 40
OS: winXP
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Re: Windows Live Messenger will not load
Hehe thanks for all of your hard work. Maybe it's something that the HJT guys can fix, otherwise if that doesn't work, I will just suck it up and swap profiles permanently, for sure.
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#30 (permalink) |
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Registered User
Join Date: Jun 2007
Posts: 3
OS: XP
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Re: Windows Live Messenger will not load
Hey I notice that you are having the same problem I'm having. I've tried all the same steps as you to no avil.
I have not yet tried creating a new XP profile as I don't want to go down that road. I'm kinda hoping that you find out the solution that saves me that trip. MSN works on the other 4 profiles fine on this computer, but up until today, I've never had a problem. I don't know what has happened from yesterday to today...but it's not loading up... Any help for me would be much apprciated. |
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#31 (permalink) |
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Register user
Join Date: Oct 2006
Posts: 2,096
OS: XP Pro
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Re: Windows Live Messenger will not load
My intuition is telling me this is a registry problem. If the goal is to keep the profile, and it were my machine, I would uninstall MSN again, and then comb through the registry for any mention of the product and delete those registry entries.
Maybe there is an MSN uninstall tool somewhere ? Manual deletion from the registry is a bit risky, but that's what I'd do. Use RegSeekers registry search function (much better than regedit's) and excercise great care. |
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#32 (permalink) |
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Design Team Member
Join Date: Oct 2006
Location: Richmond, B.C.; Canada
Posts: 628
OS: Windows XP [Version 5.1.2600] SP3 | Ubuntu Hardy Heron
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Re: Windows Live Messenger will not load
It sounds like something is taking over WLM to suit its own needs.
Update yoru spyware/malware scanners, and try running them in Safe Mode.
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#33 (permalink) |
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Registered User
Join Date: Jun 2007
Posts: 3
OS: XP
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Re: Windows Live Messenger will not load
I've tried all of that to no avil. the uninstall and reinstall...
MSN Magically worked for a few days but agian it's back to the not loading...I don't know what the problem is... |
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#34 (permalink) |
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Registered User
Join Date: Jun 2007
Posts: 3
OS: XP
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Re: Windows Live Messenger will not load
I FIGURED IT OUT! For the longest time this past month my msn wouldn't load...and than out of no where it would load for a day or two than disipear.
If you have a network (Wireless) using a D-Link modem, try resetting the router and your internet (unplug the power sorce on both) and than load MSN and it should work. For the past couple of days I've been testing this theory out and it's worked everytime... So when it doesn't load reset everything and it should work...I hope this solves your problem it solved mine! |
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#35 (permalink) |
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Design Team Member
Join Date: Oct 2006
Location: Richmond, B.C.; Canada
Posts: 628
OS: Windows XP [Version 5.1.2600] SP3 | Ubuntu Hardy Heron
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Re: Windows Live Messenger will not load
Of course, why didn't I think of that? The Universal Answer to All Things Internet.
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#37 (permalink) |
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Registered User
Join Date: Aug 2007
Posts: 2
OS: WinXP
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Re: Windows Live Messenger will not load
Here is your fix! I spent 4 Weeks trying to figure out what the deal is.. No idea the cause but this worked on both of my computers...
http://www.mcse.ms/message598651.html Would help if I attached the link ;) |
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