Xp Keeps Restarting

prncess23 · 04-13-2007, 04:29 PM

Hello.

I was installing windows updates yesterday night when i accidentally shut down the computer while it was installing the updates.

Today when i tried to turn on the computer, i chose last known good configuration a, but it keeps on restarting. It doesnt go past the Windows XP Splash Screen. When i tried safe mode and safe mode with networking, it still keeps on restarting...

please help me...

**cjessee** · 04-13-2007, 04:38 PM

Well, you probably know this by now.. but that was a big no-no.

Anyway, have you tried a repair installation using the OS installation disk? This may help. Just put the disk in and restart the computer, select boot to disk and then choose the repair OS function when asked. Let us know if you need more help.

prncess23 · 04-14-2007, 06:07 PM

Ok i got the blue screen and this is what it says.

A problem has been detected and windows has been shutdown to prevent damage to your computer.

UNMOUNTABLE_BOOT_VOLUME

Technical information

STOP: 0x000000ED(0x85B785F0,0xC0000006, 0x00000000, 0x00000000)

please help.

**cjessee** · 04-14-2007, 06:19 PM

During the repair install you got the blue screen?

Tumbleweed36 · 04-14-2007, 06:27 PM

The repair install is good advice, so I don't want you to discount that issue. That would be the second thing I would recommend.

However, if you have not tried that yet, you might try clearing the CMOS a try. Some times (if you turned it off without the program having an opportunity to save things), it can corrupt the Bios setup menu and clearing the CMOS may (not will, but may) solve that issue if that is what it is. It may depend upon how far in the update process you were.

prncess23 · 04-14-2007, 06:29 PM

Quote:

Originally Posted by cjessee

During the repair install you got the blue screen?

no..whenever my computer would restart, there would be a blue screen but it would go away so quickly i wouldnt be able to read it.

that is what the blue screen says

prncess23 · 04-14-2007, 06:37 PM

i followed the instructions on this site http://support.microsoft.com/kb/555302/en-us but i still get the same error message.

also, windows is installed on C but it gave me the option of drive D, but sia dthat it fixed errors on drive D.

prncess23 · 04-14-2007, 06:56 PM

ok i tried the repair install except it doesnt give me an option of repair...it says i have to do a clean install which i cannot afford to do. i have about 100GB of important information on the computer...what should i do???

can i make a partition and then install windows on that which will enable me to still keep my files and programs, yet still be able to run windows normally???

04-13-2007, 04:29 PM	#1 (permalink)
prncess23 Registered User Join Date: Apr 2007 Posts: 10 OS: xp/vista	Xp Keeps Restarting Hello. I was installing windows updates yesterday night when i accidentally shut down the computer while it was installing the updates. Today when i tried to turn on the computer, i chose last known good configuration a, but it keeps on restarting. It doesnt go past the Windows XP Splash Screen. When i tried safe mode and safe mode with networking, it still keeps on restarting... please help me...

04-13-2007, 04:38 PM	#2 (permalink)
cjessee Uh oh. Join Date: Aug 2005 Location: Ohio Posts: 794 OS: Windows NT/2000/XP, Dictaphone, Windows 2003 Server	Re: Xp Keeps Restarting Well, you probably know this by now.. but that was a big no-no. Anyway, have you tried a repair installation using the OS installation disk? This may help. Just put the disk in and restart the computer, select boot to disk and then choose the repair OS function when asked. Let us know if you need more help.

04-14-2007, 06:07 PM	#3 (permalink)
prncess23 Registered User Join Date: Apr 2007 Posts: 10 OS: xp/vista	Re: Xp Keeps Restarting Ok i got the blue screen and this is what it says. A problem has been detected and windows has been shutdown to prevent damage to your computer. UNMOUNTABLE_BOOT_VOLUME Technical information STOP: 0x000000ED(0x85B785F0,0xC0000006, 0x00000000, 0x00000000) please help.

04-14-2007, 06:19 PM	#4 (permalink)
cjessee Uh oh. Join Date: Aug 2005 Location: Ohio Posts: 794 OS: Windows NT/2000/XP, Dictaphone, Windows 2003 Server	Re: Xp Keeps Restarting During the repair install you got the blue screen?

04-14-2007, 06:27 PM	#5 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 20,614 OS: XP Professional	Re: Xp Keeps Restarting The repair install is good advice, so I don't want you to discount that issue. That would be the second thing I would recommend. However, if you have not tried that yet, you might try clearing the CMOS a try. Some times (if you turned it off without the program having an opportunity to save things), it can corrupt the Bios setup menu and clearing the CMOS may (not will, but may) solve that issue if that is what it is. It may depend upon how far in the update process you were. __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread.

04-14-2007, 06:37 PM	#7 (permalink)
prncess23 Registered User Join Date: Apr 2007 Posts: 10 OS: xp/vista	Re: Xp Keeps Restarting i followed the instructions on this site http://support.microsoft.com/kb/555302/en-us but i still get the same error message. also, windows is installed on C but it gave me the option of drive D, but sia dthat it fixed errors on drive D.

04-14-2007, 06:56 PM	#8 (permalink)
prncess23 Registered User Join Date: Apr 2007 Posts: 10 OS: xp/vista	Re: Xp Keeps Restarting ok i tried the repair install except it doesnt give me an option of repair...it says i have to do a clean install which i cannot afford to do. i have about 100GB of important information on the computer...what should i do??? can i make a partition and then install windows on that which will enable me to still keep my files and programs, yet still be able to run windows normally???