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Thread Tools |
04-07-2007, 08:16 AM
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#1 (permalink) |
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Registered User
Join Date: Apr 2007
Posts: 3
OS: XP
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Cannot uninstall windows media player
I think my wmp is broken. When i try to remove it from add/remove programs, when you click "rollback" it spends 1 second rollbacking and gives me a "finish" button. Not even a restart button. Even if i restart my computer, it is still there.
I have even tried these: http://support.microsoft.com/kb/934372/en-us wmp is still there. Any suggestions? |
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04-07-2007, 12:18 PM
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#2 (permalink) |
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Manager, Microsoft Support
Join Date: Jan 2005
Location: Pennsylvania
Posts: 12,404
OS: 98SE/WinXP Home/WinXP Pro
Blog Entries: 1
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Re: Cannot uninstall windows media player
Try using the Windows Installer CleanUp Utility. As long as you installed the application using the Windows Installer, this utility will remove all the folders, files, registry keys, and entries from your system and allow you to start over with a clean slate.
Download the Windows Installer CleanUp Utility Locate and run msicuu2.exe to install the Windows Installer CleanUp Utility. Locate and launch the Windows Installer CleanUp Utility on the Start menu. From the Windows Installer CleanUp Utility window, locate the application in the list and click the Remove button. Once the application has been removed, click the Exit button to close the utility.
__________________
 .jpg) Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM 
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04-07-2007, 01:24 PM
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#4 (permalink) |
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Manager, Microsoft Support
Join Date: Jan 2005
Location: Pennsylvania
Posts: 12,404
OS: 98SE/WinXP Home/WinXP Pro
Blog Entries: 1
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Re: Cannot uninstall windows media player
Is there anything related to the Windows media player 11 under Windows XP software updates in Add/Remove? Like Windows Media format 11 runtime and windows media player 11? Try removing those first then try rolling back
__________________
Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM
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