roxbits

Hi,

I'm a newbie, perhaps this question has been asked/answered but I cannot find it. Here is my issue

My Outlook Express 6 shows the 'paper clip' attachment icon with every message received in my inbox. I have 5 computers, I copy OE files (now using GoodSync) when I'm working on a different computer (approx every 2 weeks). The other computers do not have this problem - just my main desktop grrrrrrrrrrrrrrrrrrr.

I hope you can help me.... and thank you for taking the time to read this - I appreciate it!

liliggyracin

tools/options/security...uncheck the box the affects attachments

roxbits

Oh, I wish it was that easy.... box was not checked :-(

liliggyracin

Aww pooey. Let me do some digging on some of the machines I have here see if I can figure it out for ya. In the meantime put the check in ok ok ok close outlook go back take checkmark out ok ok ok restart outlook see if that helps. Im trying to get 5 pcs out so I might take a while to look this up.


Thanks!!!

roxbits

Thank you... I checked the box and ok, ok, ok - restarted and no luck - still shows the icon with all and new messages - ACTUALLY NOT TRUE, I did do a microsoft KB download last night and it remove the icon from non-attachement messages but still continued to put the icon with new incoming messages. Sorry I didn't report that earlier. Since I'm actually expecting an attachment, I have unchecked the box and restarted again.

Again, thank you for your time!

liliggyracin

Here is something else you can try. No promises that this will fix it but it is worth a shot. Only do this if you know what emails with attatchments to open and ones that you shouldnt. Remember only open email attatchments from people you know and trust.

Open email go to tools then go to options then security, take the check out of the box that says (Do not allow Attachments to be saved or opened that could potentially be a virus.) then apply and OK. Hopefully this fixes it.

roxbits

I thought that was the 'box' we were always talking about... it is not and was not checked. However, I did check and restart and then unchecked and restart... no change.

Also, the response from TechSupport alerting me to your response DID NOT have the icon... but when I send myself a test, it shows the icon.. *sigh*

Ergo, my issue still remains :-(

liliggyracin

LOL sorry I just realized I told you to do the same thing twice. Blame it on a bad Friday. Yeah thats it.

roxbits

whew... i thought my age was showing!

throoper

Hi roxbits,
Reading your post and had a thought. Do you have OE set to read in text only?
That can cause messages to show they have an attachment when it's only the htm part of the message.
T.

roxbits

Hi and Thank you hrooper!!

but.............. my 'read mail in text only' is NOT checked :-(

It really is now bothering me big time! I just sent myself mail from gmail, cox and comcast accounts - all show the attach icon, yet mail from tech support forum does NOT show the icon...

very odd...

thanks again!

roxbits

that would be throoper... sorry, now my age is showing!

throoper

You kids crack me up.
Had another thought. Two in the same day is something.
Do the attachment icons show up only in the Inbox or do they show if you move the message to another folder?
You didn't say, but when you open the messages, I assume there's no attachment notice below the subject line on the message window?
T.

roxbits

If I move the message from the inbox to another folder, the icon does show in the other folder. Yes, your assumption is correct - there is no attachment.

I have not tried to transfer the messages to my other computer, but i will do that and see what happens! I do know that the messages do not show the attach 'paper clip' icon when new messages arrive on my other computers.. make sense?

Thanks !!!!! and more thanks !!!!!

throoper

Yep. "Aww pooey" pretty much says it. I had hoped it was Inbox specific. Simple fix for that is create a new Inbox.dbx file. I suppose you could try it on the chance it's starting In the Inbox and carry's over when you move the messages. If you try it, make sure you move the messages you want out of the Inbox before deleting the old DBX file. I'll post instructions for doing that if you need them.
T.

roxbits

nah, I'm fairly proficient with computer stuff... i believe i can delete and create a new inbox. I saw somewhere in microsoft about deleteing all of oe and then re-installing... I was hoping this would be a simple fix - i wish i wasn't so anal about things being 'right'... !!!

and now for another twist: when i copied and transfered files to my laptop... the icons did not transfer with... well the ones with true attachments did but those without attachments are 'icon free'.

Problem is desktop only

Thanks again!

I lied, I did a sync and it did copy the icons, my laptop just opened the mail twice, once from the copied and then again from my server (i forgot that i am now saving in server just in case i screw something up)

linesman

are you using avg anti virus ?

if you are this apperars at the bottom of emails

No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.446 / Virus Database: 268.18.26/750 - Release Date: 06/04/2007 21:30

that wording is the unknown attachment

http://www.mistered.us/wwwboard/messages/16316.shtml

how to remove it

roxbits

woo hoo.... that was it!!!! tysvm linesman

I kept going back to AVG to see what was what... but it is new to me and I just couldn't tell what to do....

Now my anal old self can go back to work.....

lol.... and THANK YOU AGAIN!!!

do i need to do anything to close this issue within this forum?