IE7 crashes immediately it starts.

ulrichburke · 03-09-2007, 07:10 AM

Dear Anyone.

I did have IE6, which crashed within about a minute of being launched. So I uninstalled it, installed Firefox and downloaded IE7.

Which is doing precisely the same thing. You launch it, it crashes within about 10 seconds saying "Windows Explorer has encountered a problem and needs to close". Which is not the most helpful error message I've ever seen.

Anyone got any ideas? It isn't a conflict with Firefox, because I had IE6 BEFORE Firefox and that was crashing in exactly the same way, it just lasted about 30 seconds longer.

Yours

ulrichburke

**carsey** · 03-09-2007, 11:08 AM

Try heading to the security centre, reading the 5 step process and posting a Hijack log.

**OldGrayGary** · 03-10-2007, 01:55 AM

[ . . . and here's a link to that 5-Step List here --- http://www.techsupportforum.com/secu...sting-log.html --- . . . Gary ]

03-09-2007, 07:10 AM	#1 (permalink)
ulrichburke Registered User Join Date: Mar 2007 Posts: 3 OS: XP with SP2	IE7 crashes immediately it starts. Dear Anyone. I did have IE6, which crashed within about a minute of being launched. So I uninstalled it, installed Firefox and downloaded IE7. Which is doing precisely the same thing. You launch it, it crashes within about 10 seconds saying "Windows Explorer has encountered a problem and needs to close". Which is not the most helpful error message I've ever seen. Anyone got any ideas? It isn't a conflict with Firefox, because I had IE6 BEFORE Firefox and that was crashing in exactly the same way, it just lasted about 30 seconds longer. Yours ulrichburke

03-09-2007, 11:08 AM	#2 (permalink)
carsey Moderator, TSF Articles Join Date: Aug 2006 Location: Hunwick, Co. Durham England Posts: 9,816 OS: XP Pro SP3 My System	Try heading to the security centre, reading the 5 step process and posting a Hijack log. __________________ Submit New Articles Here

03-10-2007, 01:55 AM	#3 (permalink)
OldGrayGary Mentor, Microsoft Support Join Date: Jun 2006 Location: Woodland Hills, CA Posts: 1,987 OS: Windows 98se/2000/XP/Vista	[ . . . and here's a link to that 5-Step List here --- http://www.techsupportforum.com/secu...sting-log.html --- . . . Gary ] __________________