16 bit Windows Subsystem?

joeykid · 08-27-2004, 01:29 PM

heya, im trying to install a tiny tiny bit of software called HDD Jukebox/AudioPhile that i got with my new mp3 player, its on the CD-ROM but WONT install onto my pc, this is the error i get:

now i can install the other bits and bobs on the disc but this is the only damn thing i need off there! it works on my brothers XP machine fine, he has xp home, i have pro. now his machine has never been online with internet use so im guessing i have something installed on mine that just overrides whatever this needs....if not, then what?!

i spent loads on this damn player and its COMPLETELY usless if i cant sort this out...ill have to send it back as the music is on mine, not my brothers. does anyone have any idea what the hell is up with it?

cheers

Andy

joeykid · 08-27-2004, 03:18 PM

any idea folks? PLEASE?

really wanna get using this thing!!

joeykid · 08-28-2004, 01:42 AM

*bump*

elf · 08-28-2004, 02:24 AM

will it install successfully...?

if not: i'm clueless

if so:right click the icon > Properties > Compatibility > Run this program in compatibility mode for (try 98 and then 95) maybe that will work..i've never actually used this feature

joeykid · 08-28-2004, 02:31 AM

Quote:

Originally Posted by elf

will it install successfully...?

if not: i'm clueless

if so:right click the icon > Properties > Compatibility > Run this program in compatibility mode for (try 98 and then 95) maybe that will work..i've never actually used this feature

it wont install if i click ignore or close no. i just tried what you said but still no luck. i dont understand, if it works on my brothers...............i bet its something really simple lick a codec i have installed or something that just isnt allowing it but i wouldnt know where to start so this thing is going back i guess...

lol

~~FLeXnEss~~ · 08-28-2004, 09:00 AM

heres wat ya do

find a friend with XP pro

try it on his/hers

if that dont work

then its the OS just not compatable with the software

if it does work

its your OS not working rite

joeykid · 08-28-2004, 10:14 AM

Quote:

Originally Posted by FLeXnEss

heres wat ya do

find a friend with XP pro

try it on his/hers

if that dont work

then its the OS just not compatable with the software

if it does work

its your OS not working rite

just put it on my mums XP pro CD, it used the same disc and serial number that mine did so its deff not an OS fualt, i guess now its clear i have installed something that is just blocking it out...hmmmm

xjack · 09-11-2004, 01:39 PM

The problem is with the message not the OS. It should say "system file is MISSING" not "not suitable". Look in the SYSTEM32 folder for the AUTOEXEC.NT file and you will most likely find that it is not there. I found a copy in \i386 and another in \WINDOWS\REPAIR. After I copied it to the \WINDOWS\SYSTEM folder, the install worked with no problem.

Dream Warrior · 09-14-2004, 02:29 PM

Thanks for the help xjack :) I just had the same problem and found this site via a google search. Knowing that there are people like yourself out there that are willing to help others convinced me to register here in case of future problems. Once again many thanks for your help.

xjack · 09-15-2004, 06:00 AM

You're welcome! This problem was more than likely caused by a virus. It's a favorite ruse of the virus scum to replace this file since most modern computers will no longer let them get to the boot sectors. If you ran an anti-virus or anti-spyware scan like Ad-aware or Spybot it probably removed the file when it detected an infection. Other AUTOEXEC.NT files could also be infected, so it's a good idea to run a full scan before coping the files.

Dream Warrior · 09-15-2004, 06:04 PM

Thanks again. The one thing i am finding is that the AUTOEXEC.NT file seems to dissapear every time i re-boot windows? I have also noticed that other small things keep going wrong with the pc. I have tried a full in-depth scan using norton and ad-aware6. Both come up with noting. I am now wondering if i have somehow got a virus in the sys32 file and should do an uncoditional format of my main drive. Any ideas?

xjack · 09-15-2004, 07:22 PM

The general consensus seems to be that this is a virus, most likely a parasite. Here is a link to some good info on parasites: http://www.doxdesk.com/parasite/. I find that I have to use two or more cleansers to get all the bugs out. Try using Spybot along with Ad-aware.

If the file still keeps disappearing here is a trick to make it stick: once you have copied a good version to the /WINDOWS/SYSTEM32 folder, change the attributes to read-only and hidden.

Notice that AUTOEXEC.NT is really a batch text file. You can edit it with notepad to examine the contents. Just to be safe, copy it to your desktop and rename it with a .txt extension, and then right click to edit.

CubeDog · 09-23-2004, 06:46 AM

Bless you xJack! I've been struggling with this for awhile. The solution from the Microsoft site did nothing but yours worked. They should hire you.

:)

Thanks

kennedystephen · 09-24-2004, 09:33 AM

I had to copy the autoexec.nt file to SYSTEM32, not SYSTEM. BUT IT WORKED! Thanks!

09-24-2004, 01:54 PM

Quote:

just put it on my mums XP pro CD, it used the same disc and serial number that mine did so its deff not an OS fualt, i guess now its clear i have installed something that is just blocking it out...hmmmm

Problem solved, Thread Closed!

08-27-2004, 01:29 PM	#1 (permalink)
joeykid Registered User Join Date: Aug 2004 Posts: 10 OS: Win XP	16 bit Windows Subsystem? heya, im trying to install a tiny tiny bit of software called HDD Jukebox/AudioPhile that i got with my new mp3 player, its on the CD-ROM but WONT install onto my pc, this is the error i get: now i can install the other bits and bobs on the disc but this is the only damn thing i need off there! it works on my brothers XP machine fine, he has xp home, i have pro. now his machine has never been online with internet use so im guessing i have something installed on mine that just overrides whatever this needs....if not, then what?! i spent loads on this damn player and its COMPLETELY usless if i cant sort this out...ill have to send it back as the music is on mine, not my brothers. does anyone have any idea what the hell is up with it? cheers Andy

08-28-2004, 02:24 AM	#4 (permalink)
elf Manager, Microsoft Support Join Date: Jul 2002 Location: Knoxville, TN or Austin, TX depending Posts: 7,035 OS: WinXP Pro SP3 and Windows 7 My System	will it install successfully...? if not: i'm clueless if so:right click the icon > Properties > Compatibility > Run this program in compatibility mode for (try 98 and then 95) maybe that will work..i've never actually used this feature __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! I do not subscribe to threads, so if I stop replying, PM me with a link to your thread so I can find it again.

09-14-2004, 02:29 PM	#9 (permalink)
Dream Warrior Registered User Join Date: Sep 2004 Location: Kent, England Posts: 2 OS: xp	Thanks for the help xjack :) I just had the same problem and found this site via a google search. Knowing that there are people like yourself out there that are willing to help others convinced me to register here in case of future problems. Once again many thanks for your help. __________________ Dream Warrior - Some dreams are worth fighting for!

09-15-2004, 06:04 PM	#11 (permalink)
Dream Warrior Registered User Join Date: Sep 2004 Location: Kent, England Posts: 2 OS: xp	Thanks again. The one thing i am finding is that the AUTOEXEC.NT file seems to dissapear every time i re-boot windows? I have also noticed that other small things keep going wrong with the pc. I have tried a full in-depth scan using norton and ad-aware6. Both come up with noting. I am now wondering if i have somehow got a virus in the sys32 file and should do an uncoditional format of my main drive. Any ideas? __________________ Dream Warrior - Some dreams are worth fighting for!

09-24-2004, 09:33 AM	#14 (permalink)
kennedystephen Registered User Join Date: Sep 2004 Posts: 1 OS: Windows XP	Copy To SYSTEM32 I had to copy the autoexec.nt file to SYSTEM32, not SYSTEM. BUT IT WORKED! Thanks!

08-27-2004, 03:18 PM	#2 (permalink)
joeykid Registered User Join Date: Aug 2004 Posts: 10 OS: Win XP	any idea folks? PLEASE? really wanna get using this thing!!

08-28-2004, 01:42 AM	#3 (permalink)
joeykid Registered User Join Date: Aug 2004 Posts: 10 OS: Win XP	bump

08-28-2004, 09:00 AM	#6 (permalink)
~~FLeXnEss~~ Register user Join Date: Jul 2004 Location: New York Posts: 34 OS: Windows 2000	heres wat ya do find a friend with XP pro try it on his/hers if that dont work then its the OS just not compatable with the software if it does work its your OS not working rite

09-11-2004, 01:39 PM	#8 (permalink)
xjack Registered User Join Date: Sep 2004 Posts: 3 OS: xp	The problem is with the message not the OS. It should say "system file is MISSING" not "not suitable". Look in the SYSTEM32 folder for the AUTOEXEC.NT file and you will most likely find that it is not there. I found a copy in \i386 and another in \WINDOWS\REPAIR. After I copied it to the \WINDOWS\SYSTEM folder, the install worked with no problem.

09-15-2004, 06:00 AM	#10 (permalink)
xjack Registered User Join Date: Sep 2004 Posts: 3 OS: xp	You're welcome! This problem was more than likely caused by a virus. It's a favorite ruse of the virus scum to replace this file since most modern computers will no longer let them get to the boot sectors. If you ran an anti-virus or anti-spyware scan like Ad-aware or Spybot it probably removed the file when it detected an infection. Other AUTOEXEC.NT files could also be infected, so it's a good idea to run a full scan before coping the files.

09-15-2004, 07:22 PM	#12 (permalink)
xjack Registered User Join Date: Sep 2004 Posts: 3 OS: xp	The general consensus seems to be that this is a virus, most likely a parasite. Here is a link to some good info on parasites: http://www.doxdesk.com/parasite/. I find that I have to use two or more cleansers to get all the bugs out. Try using Spybot along with Ad-aware. If the file still keeps disappearing here is a trick to make it stick: once you have copied a good version to the /WINDOWS/SYSTEM32 folder, change the attributes to read-only and hidden. Notice that AUTOEXEC.NT is really a batch text file. You can edit it with notepad to examine the contents. Just to be safe, copy it to your desktop and rename it with a .txt extension, and then right click to edit.

09-23-2004, 06:46 AM	#13 (permalink)
CubeDog Registered User Join Date: Sep 2004 Posts: 1 OS: Windows 2000	Bless you xJack! I've been struggling with this for awhile. The solution from the Microsoft site did nothing but yours worked. They should hire you. :) Thanks