Task Manager Problem

littlebits · 02-02-2007, 08:50 PM

I recently had a power outage due to an ice storm. When the power went out something got corrupted with the Task Manager.
I'm running Windows XP Home Edition SP 2 OEM Compaq Presario 632MB of RAM Intel Celeron 1.80 GHz.

The problem is that Users Tab is blank and on the Processes Tab, under User Name it only shows SYSTEM. All other Users are blank.

Actions that I have preformed,

1. Scan disk for errors. - None Found
2. Checked Event Viewer for all errors- None found.
3. Checked for viruses with Nod32 in Safe Mode. - None Found
4. Checked for spyware in Safe Mode with Webroot SpySweeper, Ad-Aware SE, Spybot S&D, Ewido and !! THIS IS NOT ALLOWED !!'s Windows Defender. - Only found Tracking Cookies.
5. Did a System Restore.- Didn't solve the problem.

However there are NO other known problems found with my computer, it's running very well.

I've search all over the web looking for a solution besides of just re-installing Windows.

Does anyone have any ideas on how to fix this?

Thanks.

**nickster_uk** · 02-02-2007, 09:14 PM

Hi littlebits...

please check that Terminal Services is running on your machine:

- Click Start -> Run -> type:
services.msc
- Click OK
- Scroll to Terminal Services and ensure its status is listed as 'started'. if it isn't double click it and select Start. Alternatively, make sure it is set to manual
- Repeat the process for the Fast User Switching Compatibility service then reboot

Hope that helps :)

littlebits · 02-07-2007, 08:08 PM

Thanks but that didn't help. Both services were enabled to manual.
I changed them to automatic and then rebooted.
Still no users in the task manager except for SYSTEM.

Maybe related to the Terminal Services, it starts when I manually start it,
but then stops. It displays a message "Terminal Services started on Local computer and then stoped, some services start and then stop if they have no work to do, for example, Performance Logs and Alerts service".

However, Process Explorer displays all users correctly.
And Process Viewer also displays all users correctly.

This has really got me, I don't know what could cause this.

Thanks.

Rainbow32 · 02-08-2007, 01:45 PM

What happens when you click on options under users in task manager and then click on "Show full account name"?

littlebits · 02-08-2007, 02:32 PM

Quote:

Originally Posted by Rainbow32

What happens when you click on options under users in task manager and then click on "Show full account name"?

Nothing, it's still blank.

Thanks.

**nickster_uk** · 02-08-2007, 09:29 PM

Hi Littlebits, I think the Terminal Services failure is the key issue here so if we can get that running again, I think we'll be halfway there.

I have found a couple of registry tweaks which you may want to try. One restores the Terminal Service and the other resets Task Manager (i'm not sure this one will help at all but it's worth a go).

Another thing worth trying is running the Task Manager from another profile on your machine...if you haven't got any, it's easy to set one up in Control Panel -> User Accounts or booting into Safe Mode and running it from the default administrator account.

Hope that helps :)

02-02-2007, 08:50 PM	#1 (permalink)
littlebits Registered User Join Date: May 2005 Location: USA Posts: 8 OS: Windows XP	Task Manager Problem I recently had a power outage due to an ice storm. When the power went out something got corrupted with the Task Manager. I'm running Windows XP Home Edition SP 2 OEM Compaq Presario 632MB of RAM Intel Celeron 1.80 GHz. The problem is that Users Tab is blank and on the Processes Tab, under User Name it only shows SYSTEM. All other Users are blank. Actions that I have preformed, 1. Scan disk for errors. - None Found 2. Checked Event Viewer for all errors- None found. 3. Checked for viruses with Nod32 in Safe Mode. - None Found 4. Checked for spyware in Safe Mode with Webroot SpySweeper, Ad-Aware SE, Spybot S&D, Ewido and !! THIS IS NOT ALLOWED !!'s Windows Defender. - Only found Tracking Cookies. 5. Did a System Restore.- Didn't solve the problem. However there are NO other known problems found with my computer, it's running very well. I've search all over the web looking for a solution besides of just re-installing Windows. Does anyone have any ideas on how to fix this? Thanks. __________________ ssupdater.com

02-02-2007, 09:14 PM	#2 (permalink)
nickster_uk Moderator, Microsoft Support, Happy to support TSF! Join Date: Feb 2005 Location: United Kingdom Posts: 6,565 OS: XP Pro SP3, Vista Ultimate SP1, Ubuntu v8.04 My System	Hi littlebits... please check that Terminal Services is running on your machine: - Click Start -> Run -> type: services.msc - Click OK - Scroll to Terminal Services and ensure its status is listed as 'started'. if it isn't double click it and select Start. Alternatively, make sure it is set to manual - Repeat the process for the Fast User Switching Compatibility service then reboot Hope that helps :) __________________ My system: ASUS P5K-E WiFi \| Intel Core 2 Duo E6600 Conroe 2.4GHz (OC 3.60GHz) \| 2GB Corsair DDR2 XMS2-6400C4 RAM (4-4-4-12) \| PowerColor ATI Radeon HD 3850 Pro Xtreme 512MB GDDR3 GPU \| 1xMaxtor DiamondMax 22 500GB & 4xMaxtor DiamondMax 21 250GB SATA HDDs \| Zalman CNPS9500 Heatsink + 6 LED Case Fans \| Corsair HX620W Modular PSU \| Enermax Black Knight (CS-527) Case \| Pioneer DVR-216 SATA 20x20 DVD±RW In a world without walls or fences - who needs Windows and Gates? Last edited by nickster_uk : 02-02-2007 at 09:17 PM.

02-07-2007, 08:08 PM	#3 (permalink)
littlebits Registered User Join Date: May 2005 Location: USA Posts: 8 OS: Windows XP	Thanks but that didn't help. Both services were enabled to manual. I changed them to automatic and then rebooted. Still no users in the task manager except for SYSTEM. Maybe related to the Terminal Services, it starts when I manually start it, but then stops. It displays a message "Terminal Services started on Local computer and then stoped, some services start and then stop if they have no work to do, for example, Performance Logs and Alerts service". However, Process Explorer displays all users correctly. And Process Viewer also displays all users correctly. This has really got me, I don't know what could cause this. Thanks. __________________ ssupdater.com

02-08-2007, 01:45 PM	#4 (permalink)
Rainbow32 Registered User Join Date: Sep 2003 Posts: 15 OS: XP Home	What happens when you click on options under users in task manager and then click on "Show full account name"?