can't open Disc Drive

hes4l · 11-11-2006, 12:02 PM

In the past when I have uninstalled and cleaned out the computer completely. This problem goes away and I can open the drive by pressing the open button just once, but now I can't open the drive no matter what I do? Any suggestions. Thanks

Inactive · 11-11-2006, 12:45 PM

can you eject the drive when the pc is just starting to boot? when you are in windows do you have the option to 'eject' or 'open/close tray' when you right click on the drive and if so does it open/close when you do?

dai · 11-11-2006, 12:57 PM

is the light flashing on it as normal when you boot up

hes4l · 11-11-2006, 01:19 PM

I cannot eject the drive while pc is booting. I do have the option to eject but it still does not open. When the computer boots up the light blinks 4 or 5 times real fast this happens 3 times while booting up the pc.

Cynicize · 11-11-2006, 02:58 PM

Have you tried using a small pin to push the...what I think is called "emergency eject" button to see if that releases it?

hes4l · 11-11-2006, 03:00 PM

where is that emergency eject button located? But I think my bigger concern is that why does the disc tray open without any problem when I clean out my computer and reinstall windows, so could there be a virus or someting else that might be preventing the disc tray from opening. thanks

**carsey** · 11-11-2006, 03:02 PM

Quote:

Originally Posted by hes4l

where is that emergency eject button located? thanks

Im wondering that too. Never heard of it before.

I have only researched the topic and found it only to work on iMacs.

**TheAtheist** · 11-11-2006, 03:24 PM

the tiny little pin prick hole is usually located just underneath the actual cd-rom tray when closed, but be warned it is minute so look carefully.

**kodi** · 11-11-2006, 03:46 PM

Go to your device manager and see if there are any Yellow or Red exclamation marks.

hes4l · 11-11-2006, 03:47 PM

where is the device manger located?

**carsey** · 11-11-2006, 03:49 PM

*Click start
*Go to my computer and Right click the icon.
*Click properties
*Tab along to hardware in the newly opened window
*Select Device Manager in the first region of the window.

hes4l · 11-11-2006, 03:53 PM

No, I don't see any exclamation mark everything appears normal in listing.

Inactive · 11-12-2006, 06:46 AM

when the drive won't open during the POST then it is not windows related. have you opened the case to make sure the molex (power) connection is in place?

the manual eject is here. you can use the end of a paper clip to eject the tray, but i only ever used this when the power is off.

hes4l · 11-12-2006, 07:32 PM

Hello freedyhard, I tried to open the drive with paper clip but all I kept hitting was something solid like the plastic that the cpu is made of, but if I move the pin around a bit it went into a hole. So I could not find anything that I could hit to open the drive. Please advise me what I am looking for in particular to hit to open the drive. Also should I have the computer off or on when I try this. Thanks for the help.

dai · 11-13-2006, 01:02 AM

that solid contact is what causes it too open
still waiting for an answer to post 3

hes4l · 11-13-2006, 03:42 PM

Hello dai answer to post #3,

When the computer boots up the light blinks 4 or 5 times real fast and stops then starts to blink again for 4 or 5 times, and then again.

**Done_Fishin** · 11-13-2006, 04:07 PM

Apart from the fact that you can open the drive as shown above, when you get it open take a look & see if ther is a small belt near the motor that opens & closes the sled. you might get away with a quick clean or it could be that it requires replacing. Also clean the pulleys, they aquire a film that helps make the belts slide. Use a cotton bud, also once the belt is off, you can play with the door open/close button and a cotton bud to ensure that the motor is turning. Don't do it with the belt in place.

hes4l · 11-13-2006, 05:06 PM

Thanks everyone who helped.

I finally was able to open the disc drive with paper clip. If I keep the disc in the drive it opens easily, if i take it out it has to be opened from the emergency eject. So i will just keep the disc in the drive.

**Done_Fishin** · 11-14-2006, 02:50 AM

Quote:

Originally Posted by hes4l

Thanks everyone who helped.

I finally was able to open the disc drive with paper clip. If I keep the disc in the drive it opens easily, if i take it out it has to be opened from the emergency eject. So i will just keep the disc in the drive.

Sounds like a mechanical problem with the internal mechanism .. although for the life of me I can't think why!!! It's illogical. The only difference being that when the CD is inside the mech with the laser has come up to engage in play mode. it cannot the be opened. When there is no CD the mech should be fully down and allow the tray to open when the lever is pushed or moved towards the rear.
I have seen failure to open when the sled is up but never "down"

11-11-2006, 12:02 PM	#1 (permalink)
hes4l Registered User Join Date: Jul 2006 Posts: 183 OS: xp	can't open Disc Drive In the past when I have uninstalled and cleaned out the computer completely. This problem goes away and I can open the drive by pressing the open button just once, but now I can't open the drive no matter what I do? Any suggestions. Thanks

11-11-2006, 12:45 PM	#2 (permalink)
Inactive Registered User Join Date: Apr 2005 Posts: 1,704 OS: ~	can you eject the drive when the pc is just starting to boot? when you are in windows do you have the option to 'eject' or 'open/close tray' when you right click on the drive and if so does it open/close when you do? __________________ "it takes two to lie, one to lie and one to listen" Homer

11-11-2006, 12:57 PM	#3 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,658 OS: win 7 32x 64x rtm	is the light flashing on it as normal when you boot up __________________

11-11-2006, 01:19 PM	#4 (permalink)
hes4l Registered User Join Date: Jul 2006 Posts: 183 OS: xp	I cannot eject the drive while pc is booting. I do have the option to eject but it still does not open. When the computer boots up the light blinks 4 or 5 times real fast this happens 3 times while booting up the pc. Last edited by hes4l; 11-11-2006 at 01:36 PM.

11-11-2006, 03:00 PM	#6 (permalink)
hes4l Registered User Join Date: Jul 2006 Posts: 183 OS: xp	where is that emergency eject button located? But I think my bigger concern is that why does the disc tray open without any problem when I clean out my computer and reinstall windows, so could there be a virus or someting else that might be preventing the disc tray from opening. thanks Last edited by hes4l; 11-11-2006 at 03:03 PM.

11-11-2006, 02:58 PM	#5 (permalink)
Cynicize Registered User Join Date: Jul 2005 Posts: 23 OS: Windows XP	Have you tried using a small pin to push the...what I think is called "emergency eject" button to see if that releases it?

11-11-2006, 03:24 PM	#8 (permalink)
TheAtheist Mentor, Articles Team Join Date: May 2006 Location: Portishead, Bristol Posts: 1,317 OS: xp sp3 My System	the tiny little pin prick hole is usually located just underneath the actual cd-rom tray when closed, but be warned it is minute so look carefully.

11-11-2006, 03:46 PM	#9 (permalink)
kodi Moderator Hardware Team Join Date: Jun 2004 Location: Sydney Australia Posts: 7,398 OS: Windows 7-Ultimate 64 Bit My System	Go to your device manager and see if there are any Yellow or Red exclamation marks. __________________ Brian

11-11-2006, 03:47 PM	#10 (permalink)
hes4l Registered User Join Date: Jul 2006 Posts: 183 OS: xp	where is the device manger located?

11-11-2006, 03:49 PM	#11 (permalink)
carsey Moderator, TSF Articles Join Date: Aug 2006 Location: Hunwick, Co. Durham England Posts: 10,688 OS: XP Pro SP3 My System	Click start* Go to my computer* and Right click the icon. Click properties* Tab along to hardware* in the newly opened window Select Device Manager* in the first region of the window.

11-11-2006, 03:53 PM	#12 (permalink)
hes4l Registered User Join Date: Jul 2006 Posts: 183 OS: xp	No, I don't see any exclamation mark everything appears normal in listing.

11-12-2006, 06:46 AM	#13 (permalink)
Inactive Registered User Join Date: Apr 2005 Posts: 1,704 OS: ~	when the drive won't open during the POST then it is not windows related. have you opened the case to make sure the molex (power) connection is in place? the manual eject is here. you can use the end of a paper clip to eject the tray, but i only ever used this when the power is off. __________________ "it takes two to lie, one to lie and one to listen" Homer Last edited by Inactive; 11-12-2006 at 06:48 AM. Reason: syntax

11-12-2006, 07:32 PM	#14 (permalink)
hes4l Registered User Join Date: Jul 2006 Posts: 183 OS: xp	Hello freedyhard, I tried to open the drive with paper clip but all I kept hitting was something solid like the plastic that the cpu is made of, but if I move the pin around a bit it went into a hole. So I could not find anything that I could hit to open the drive. Please advise me what I am looking for in particular to hit to open the drive. Also should I have the computer off or on when I try this. Thanks for the help.

11-13-2006, 01:02 AM	#15 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,658 OS: win 7 32x 64x rtm	that solid contact is what causes it too open still waiting for an answer to post 3 __________________

11-13-2006, 03:42 PM	#16 (permalink)
hes4l Registered User Join Date: Jul 2006 Posts: 183 OS: xp	Hello dai answer to post #3, When the computer boots up the light blinks 4 or 5 times real fast and stops then starts to blink again for 4 or 5 times, and then again.

11-13-2006, 04:07 PM	#17 (permalink)
Done_Fishin Moderator Hardware Team Join Date: Oct 2006 Location: Brit living in Greece Posts: 7,521 OS: WinME, WinXP Pro SP3, Win7 Beta, Ubuntu 9.04 & Netbook Remix & CD2USB, Mepis 6.5, Fedora 10 My System	Apart from the fact that you can open the drive as shown above, when you get it open take a look & see if ther is a small belt near the motor that opens & closes the sled. you might get away with a quick clean or it could be that it requires replacing. Also clean the pulleys, they aquire a film that helps make the belts slide. Use a cotton bud, also once the belt is off, you can play with the door open/close button and a cotton bud to ensure that the motor is turning. Don't do it with the belt in place. __________________ . . I'm not old!! I'm age impaired .. D_F I DON'T PLAY GAMES How to mark your thread as solved HDD DIAG UTILS TSF's Photographer's Corner

11-13-2006, 05:06 PM	#18 (permalink)
hes4l Registered User Join Date: Jul 2006 Posts: 183 OS: xp	Thanks everyone who helped. I finally was able to open the disc drive with paper clip. If I keep the disc in the drive it opens easily, if i take it out it has to be opened from the emergency eject. So i will just keep the disc in the drive.