Win 7 BSOD

Introplosion · 11-03-2009, 04:50 PM

My computer which I recently built, has been BSODing off and on for the past week. It usually happens when im playing games, be it WoW or whatever. I had to send in my last set of RAM because one of the sticks was dead and received a new set last week and thats when the problem started.

I've also been getting the 123 wow error, which I've read is related to memory somehow. And that didn't happen until I put the new RAM in either.

So I've got a hunch its something to do with the memory.. again.

Looking forward to responses.

Specs;
intel i7 920
evga gtx 275
6gig OCZ ddr3 ram
750 watt corsair psu
evga x58 sli micro

DT Roberts · 11-03-2009, 08:55 PM

Are you overclocking at all? It could be the VRAM on the graphics card as well.

Download and run MemTest86+: www.memtest86.com

You need ISO burning software and a blank CD or DVD to run it. If you need the software, I recommend ImgBurn: www.imgburn.com

Burn the CD and boot the computer from the disc. Let it run for seven passes, and report back with any errors.

If it finds no errors, follow the instructions here: http://www.techsupportforum.com/1871981-post2.html

Good luck to you.

Introplosion · 11-03-2009, 09:12 PM

No it's not overclocked. The only thing I've done to the RAM is set it to the speeds its clocked to.

I've already got memtest86 on a CD and I ran it on all 3 sticks before I did anything with the computer.

I'll check out that link you left at the bottom, hopefully it works.

DT Roberts · 11-03-2009, 09:14 PM

The link on the bottom is not a fix, it simply makes a bunch of files and provides us with more information about your computer and the errors.

Looking forward to getting the files

Introplosion · 11-04-2009, 12:31 AM

Here are the two tests.

Introplosion · 11-04-2009, 11:23 AM

Anyone?

**jcgriff2** · 11-04-2009, 01:02 PM

There were no dump files found in the zip file. The batch script that you ran would have picked them up. Please check \windows\minidump for dump files.

Did you run the batch script at an elevated admin level (RIGHT-click, run as admin)?

jcgriff2

.

Introplosion · 11-04-2009, 01:06 PM

I did run it as an admin. Is this what your talking about?

**jcgriff2** · 11-04-2009, 01:13 PM

Yes... that is a mini kernel memory dump.
Running it now.

Did you do a clean install of Windows 7 RC or did you install it over Vista?

Introplosion · 11-04-2009, 01:16 PM

I'm running the beta atm. Haven't gone out and got retail yet. But it was a fresh install on a new machine.

**jcgriff2** · 11-04-2009, 01:20 PM

Hi -

Windows 7 beta version expired July 1, 2009.

The bugcheck = 0x1a - severe memory management; NT listed as probable cause, but it is not.

Look for an update - Razor mouse -

Code:

  
copperhd.sys Tue May 23 20:51:13   2006 (4473D831)

If no update is available, remove the mouse & see if BSODs persist.

Regards. . .

jcgriff2

.

Introplosion · 11-04-2009, 01:32 PM

Updated the drivers. We'll see if the BSOD persists.

**jcgriff2** · 11-04-2009, 02:23 PM

You should also run the Windows 7 upgrade advisor --> http://www.microsoft.com/downloads/d...displaylang=en

Introplosion · 11-04-2009, 02:45 PM

Ran the windows 7 advisor, everything passed.

**jcgriff2** · 11-04-2009, 02:54 PM

Glad to hear that.

I cited the mouse drivers simply b/c of their age. I did not find any conclusive evidence linking the mouse to the 0x1a BSOD. I have seen in the past where similar HID devices have caused memory management bugcheck BSODs.

11-03-2009, 04:50 PM	#1 (permalink)
Introplosion Registered User Join Date: Sep 2009 Posts: 31 OS: Windows 7	Win 7 BSOD My computer which I recently built, has been BSODing off and on for the past week. It usually happens when im playing games, be it WoW or whatever. I had to send in my last set of RAM because one of the sticks was dead and received a new set last week and thats when the problem started. I've also been getting the 123 wow error, which I've read is related to memory somehow. And that didn't happen until I put the new RAM in either. So I've got a hunch its something to do with the memory.. again. Looking forward to responses. Specs; intel i7 920 evga gtx 275 6gig OCZ ddr3 ram 750 watt corsair psu evga x58 sli micro

11-03-2009, 08:55 PM	#2 (permalink)
DT Roberts Windows Tech Team Join Date: Jun 2009 Location: Massachusetts Posts: 1,188 OS: Windows 7 RTM (x64), Vista SP2, XP Pro, Windows 7, Ubuntu 9.04 My System	Re: Win 7 BSOD Are you overclocking at all? It could be the VRAM on the graphics card as well. Download and run MemTest86+: www.memtest86.com You need ISO burning software and a blank CD or DVD to run it. If you need the software, I recommend ImgBurn: www.imgburn.com Burn the CD and boot the computer from the disc. Let it run for seven passes, and report back with any errors. If it finds no errors, follow the instructions here: http://www.techsupportforum.com/1871981-post2.html Good luck to you. __________________ A+ Certified Technician Using Device Manager Shrinking Partitions

11-03-2009, 09:12 PM	#3 (permalink)
Introplosion Registered User Join Date: Sep 2009 Posts: 31 OS: Windows 7	Re: Win 7 BSOD No it's not overclocked. The only thing I've done to the RAM is set it to the speeds its clocked to. I've already got memtest86 on a CD and I ran it on all 3 sticks before I did anything with the computer. I'll check out that link you left at the bottom, hopefully it works.

11-03-2009, 09:14 PM	#4 (permalink)
DT Roberts Windows Tech Team Join Date: Jun 2009 Location: Massachusetts Posts: 1,188 OS: Windows 7 RTM (x64), Vista SP2, XP Pro, Windows 7, Ubuntu 9.04 My System	Re: Win 7 BSOD The link on the bottom is not a fix, it simply makes a bunch of files and provides us with more information about your computer and the errors. Looking forward to getting the files __________________ A+ Certified Technician Using Device Manager Shrinking Partitions

11-04-2009, 11:23 AM	#6 (permalink)
Introplosion Registered User Join Date: Sep 2009 Posts: 31 OS: Windows 7	Re: Win 7 BSOD Anyone?

11-04-2009, 01:02 PM	#7 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, S.O. . . . . . . . SHAMEFUL ACTIVITIES INDEED ! ! ! Posts: 10,164 OS: Windows 7, Vista Ultimate My System	Re: Win 7 BSOD There were no dump files found in the zip file. The batch script that you ran would have picked them up. Please check \windows\minidump for dump files. Did you run the batch script at an elevated admin level (RIGHT-click, run as admin)? jcgriff2 . __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! !

11-04-2009, 01:13 PM	#9 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, S.O. . . . . . . . SHAMEFUL ACTIVITIES INDEED ! ! ! Posts: 10,164 OS: Windows 7, Vista Ultimate My System	Re: Win 7 BSOD Yes... that is a mini kernel memory dump. Running it now. Did you do a clean install of Windows 7 RC or did you install it over Vista? __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! !

11-04-2009, 01:16 PM	#10 (permalink)
Introplosion Registered User Join Date: Sep 2009 Posts: 31 OS: Windows 7	Re: Win 7 BSOD I'm running the beta atm. Haven't gone out and got retail yet. But it was a fresh install on a new machine.

11-04-2009, 01:20 PM	#11 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, S.O. . . . . . . . SHAMEFUL ACTIVITIES INDEED ! ! ! Posts: 10,164 OS: Windows 7, Vista Ultimate My System	Re: Win 7 BSOD Hi - Windows 7 beta version expired July 1, 2009. The bugcheck = 0x1a - severe memory management; NT listed as probable cause, but it is not. Look for an update - Razor mouse - Code: copperhd.sys Tue May 23 20:51:13 2006 (4473D831) If no update is available, remove the mouse & see if BSODs persist. Regards. . . jcgriff2 . __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! !

11-04-2009, 01:32 PM	#12 (permalink)
Introplosion Registered User Join Date: Sep 2009 Posts: 31 OS: Windows 7	Re: Win 7 BSOD Updated the drivers. We'll see if the BSOD persists.

11-04-2009, 02:23 PM	#13 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, S.O. . . . . . . . SHAMEFUL ACTIVITIES INDEED ! ! ! Posts: 10,164 OS: Windows 7, Vista Ultimate My System	Re: Win 7 BSOD You should also run the Windows 7 upgrade advisor --> http://www.microsoft.com/downloads/d...displaylang=en __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! !

11-04-2009, 02:45 PM	#14 (permalink)
Introplosion Registered User Join Date: Sep 2009 Posts: 31 OS: Windows 7	Re: Win 7 BSOD Ran the windows 7 advisor, everything passed.

11-04-2009, 02:54 PM	#15 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, S.O. . . . . . . . SHAMEFUL ACTIVITIES INDEED ! ! ! Posts: 10,164 OS: Windows 7, Vista Ultimate My System	Re: Win 7 BSOD Glad to hear that. I cited the mouse drivers simply b/c of their age. I did not find any conclusive evidence linking the mouse to the 0x1a BSOD. I have seen in the past where similar HID devices have caused memory management bugcheck BSODs. __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! !